Computer Hope

Hardware => Hardware => Topic started by: cj7 on December 22, 2006, 09:27:21 PM

Title: hp printer stuck offline
Post by: cj7 on December 22, 2006, 09:27:21 PM

i can't get my hp deskjet back to ready status from offline status...any suggestions?

Title: Re: hp printer stuck offline
Post by: Fed on December 22, 2006, 11:30:01 PM

Try rebooting both the printer & the computer.

Title: Re: hp printer stuck offline
Post by: Raffaz on December 23, 2006, 07:28:11 AM

Are your ink cartridges full

Title: Re: hp printer stuck offline
Post by: GX1_Man on December 23, 2006, 05:14:31 PM

And if that doesn't work let us know. The next step would be to reinstall the software, or consider a hardware fault, which will probably not be cost effective to get repaired if your warranty has expired.