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Microsoft => Microsoft Windows => Windows Vista and 7 => Topic started by: alaabelbeisi on November 13, 2009, 03:09:37 PM

Title: windows 7 installing problem!
Post by: alaabelbeisi on November 13, 2009, 03:09:37 PM
Hi,
i am trying to install windows 7 on my dell pc, and this message appears

"During install "required CD/DVD drive device driver missing!!!
the DVD is SONY CDRWDVD CRX310S.

i am not sure it this is a DVD problem because i've another external LG DVD RW, i tried to use it and same problem appears.

thanks
Title: Re: windows 7 installing problem!
Post by: Geek-9pm on November 13, 2009, 04:34:48 PM
Yes, really does sound strange. How about some information about what kind of computer you have. What type of installation are you trying?
Which version of Windows 7 are you trying to install?
I have installed Windows 7 RC as well as the Windows 7 home premium. I have used two different computers in two different DVD drives, including one in external. Never had that particular problem.
Are you trying to install to a hard drive that is completely blank?
Do you have Windows Vista available? And does Windows read your DVD drive okay? Also is this a desktop? Do you have another hard drive available that you could use to assist in the installation?
Title: Re: windows 7 installing problem!
Post by: alaabelbeisi on November 14, 2009, 03:24:01 AM
Quote
Re: windows 7 installing problem!
« Reply #1 on: November 13, 2009, 04:34:48 PM »   
Yes, really does sound strange. How about some information about what kind of computer you have. What type of installation are you trying?
Which version of Windows 7 are you trying to install?
I have installed Windows 7 RC as well as the Windows 7 home premium. I have used two different computers in two different DVD drives, including one in external. Never had that particular problem.
Are you trying to install to a hard drive that is completely blank?
Do you have Windows Vista available? And does Windows read your DVD drive okay? Also is this a desktop? Do you have another hard drive available that you could use to assist in the installation?


I'am trying to download windows 7 Ultimate 86x and i've 2 HDD, 250GB blank and the other one 160GB with windows xp installed on. i tried them both and same problem appears, my pc is Dell Optiplix 745 core 2 du, all SATA cables

i uploded all my pc information opn this link
http://www.2shared.com/file/9149756/6cff07ee/DxDiag.html

i don't have windows vista!

thnaks


Title: Re: windows 7 installing problem!
Post by: Geek-9pm on November 14, 2009, 08:08:30 AM
Tou computer isas follows:
Quote
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2
System Manufacturer: Dell Inc.               
       System Model: OptiPlex 745                 
               BIOS: Phoenix ROM BIOS PLUS Version 1.10 2.6.2
          Processor: Intel(R) Pentium(R) D CPU 3.40GHz (2 CPUs)
             Memory: 2046MB RAM
There does not seem to be any problem with that.
I have install Windows 7 on a Dell 280 using an external DVD and made it into a dual boot with the XP.
So you can boot the DVD, but after it starts up you get an error message? It says it does not have the driver for the DVD?
Is this a Sony OEM Smart Bay DVD-ROM?
It wont work in Windows 7  **

Any way you can beg or borrow another DVD reader?
That is the best solution. Later you can get the proper drivers from Sony.

**
Otherwise, you just have to try and try again until  it works. The generic driver in Windows 7 will time out before the Sony is ready. If you keep on forcing a retry, it will somehow install windows7, but it will be a hard job.
Title: Re: windows 7 installing problem!
Post by: alaabelbeisi on November 14, 2009, 09:40:01 AM
Quote
There does not seem to be any problem with that.
I have install Windows 7 on a Dell 280 using an external DVD and made it into a dual boot with the XP.
So you can boot the DVD, but after it starts up you get an error message? It says it does not have the driver for the DVD?
Is this a Sony OEM Smart Bay DVD-ROM?
It wont work in Windows 7 **

Any way you can beg or borrow another DVD reader?
That is the best solution. Later you can get the proper drivers from Sony.

**
Otherwise, you just have to try and try again until  it works. The generic driver in Windows 7 will time out before the Sony is ready. If you keep on forcing a retry, it will somehow install windows7, but it will be a hard job

i have External LG DVD RW (SUPER)  new one! i tried to install using it, but the same problem appears, do you think the other DVD rom has a same problem with windows 7.

P.S both DVD roms working fine with windows vista!

Title: Re: windows 7 installing problem!
Post by: Quantos on November 14, 2009, 09:43:32 AM
Quote from: alaabelbeisi on November 14, 2009, 03:24:01 AM

I'am trying to download windows 7 Ultimate 86x and i've 2 HDD, 250GB blank and the other one 160GB with windows xp installed on. i tried them both and same problem appears, my pc is Dell Optiplix 745 core 2 du, all SATA cables

Where are you trying to download Win 7 from?
Title: Re: windows 7 installing problem!
Post by: alaabelbeisi on November 14, 2009, 12:14:35 PM
Quote from: Quantos on November 14, 2009, 09:43:32 AM
Where are you trying to download Win 7 from?

install not download..
bad typo   :-[ sorry
Title: Re: windows 7 installing problem!
Post by: soybean on November 14, 2009, 12:44:52 PM
Not sure this is a valid question but did you burn the Win 7 installation file to DVD as an ISO?  What (software) did you use to burn it?
Title: Re: windows 7 installing problem!
Post by: alaabelbeisi on November 15, 2009, 02:31:06 AM
Quote from: soybean on November 14, 2009, 12:44:52 PM
Not sure this is a valid question but did you burn the Win 7 installation file to DVD as an ISO?  What (software) did you use to burn it?

Yes i did, i used magic iso to burn the DVD