Computer Hope

Hardware => Hardware => Topic started by: dargio on January 16, 2013, 02:27:06 PM

Title: webcam
Post by: dargio on January 16, 2013, 02:27:06 PM
hi i have a toshiba satelite l300 and my webcam is not recognized in the device manager. there is one unknown device in Universal Serial Bus Controllers. I tried to install the original driver from the toshiba suport site  and when i run the aplication it says web camera initialized failed please check your camera device and restart application
Title: Re: webcam
Post by: dargio on January 16, 2013, 02:52:23 PM
i also tried with installing a new copy of windows and it didnt help after i installed the OS the old drivers were there and web still doing same
Title: Re: webcam
Post by: patio on January 16, 2013, 03:17:34 PM
All laptop drivers should come only from the laptop manuf. site...
Each time you re-install Win the drivers need to be re-installed.
Use the Driver CD that shipped with the laptop...if you don't have it visit the Toshiba site for the ones you need...Chipset drivers go 1st...then all others.
Title: Re: webcam
Post by: dargio on January 16, 2013, 03:24:25 PM
the point is that when i reinstall the OS the drivers are allredy installed i do format the C partition but i cant erase the drivers in order to install them again
Title: Re: webcam
Post by: dargio on January 16, 2013, 03:31:12 PM
this is print screen from device manager i thing that here is my problem

[year+ old attachment deleted by admin]
Title: Re: webcam
Post by: patio on January 16, 2013, 04:04:42 PM
Just re-install them...it'll overwrite the others...make sure they are correct for your Model # and OS.
Title: Re: webcam
Post by: dargio on January 17, 2013, 10:56:17 AM
all my drivers are from the official toshiba site but the problem is that the laptop is not asking driverrs for the webcam it doesnt reconize it could this problem be from bios update i did earlier the bios is also from the toshiba website
Title: Re: webcam
Post by: dargio on January 17, 2013, 04:08:46 PM
help anyone please i need my camera i don't want external camera cos i travel a lot
Title: Re: webcam
Post by: patio on January 17, 2013, 06:53:40 PM
Did you do what was suggested above ? ?
The BIOS has absolutely nothing to do with your issue...

P.S. ...If you did an incorrect BIOS flash all bets are off.
Title: Re: webcam
Post by: dargio on January 18, 2013, 10:28:47 AM
i did reinstall all drivers even from the webcam although it is not recognized and the system doesn't look for them   i'll say again that the webcam is recognized as unknown device just like on the print screen i send earlier
Title: Re: webcam
Post by: patio on January 18, 2013, 10:38:37 AM
The webcam drivers may be part of the MBoard chipset drivers...
Again...did you re-install ALL the drivers listed for that Model ? ?
Chipset drivers 1st...then re-boot and do all others.
Title: Re: webcam
Post by: dargio on January 18, 2013, 10:56:15 AM
it is chicony webcam it's not a part of a motherboard drivers and yes i reinstall all the drivers
Title: Re: webcam
Post by: patio on January 18, 2013, 11:21:09 AM
Then the Cam is dead...
Title: Re: webcam
Post by: dargio on January 18, 2013, 12:47:06 PM
here is a print screen of the unknown device properties

[year+ old attachment deleted by admin]