Computer Hope

Software => Computer viruses and spyware => Topic started by: mya2012 on April 30, 2013, 03:13:51 AM

Title: my laptop is running very slow and keep crashing , could you please help?
Post by: mya2012 on April 30, 2013, 03:13:51 AM
hi evilfantasy

I do appreciate if you could help me to fix my laptop.
please note the operating system is windows vista home edition.
i have already read your post and have saved the reports which are as below:

Adwcleaner

# AdwCleaner v2.300 - Logfile created 04/30/2013 at 08:52:35
# Updated 28/04/2013 by Xplode
# Operating system : Windows Vista (TM) Home Basic Service Pack 2 (32 bits)
# User : Mahan - ZHANY
# Boot Mode : Normal
# Running from : C:\Users\Mahan\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\HNDD2X5D\adwcleaner.exe
# Option [Search]


***** [Services] *****


***** [Files / Folders] *****

File Found : C:\user.js
Folder Found : C:\Program Files\Conduit
Folder Found : C:\Program Files\Mozilla Firefox\Extensions\[email protected]
Folder Found : C:\Program Files\MyScrapNook_12
Folder Found : C:\ProgramData\Babylon
Folder Found : C:\ProgramData\BabylonUpdater
Folder Found : C:\Users\Mahan\AppData\Local\AVG Security Toolbar
Folder Found : C:\Users\Mahan\AppData\Local\Babylon
Folder Found : C:\Users\Mahan\AppData\Local\Conduit
Folder Found : C:\Users\Mahan\AppData\LocalLow\AVG Security Toolbar
Folder Found : C:\Users\Mahan\AppData\LocalLow\BabylonToolbar
Folder Found : C:\Users\Mahan\AppData\LocalLow\boost_interprocess
Folder Found : C:\Users\Mahan\AppData\LocalLow\Conduit
Folder Found : C:\Users\Mahan\AppData\LocalLow\MyScrapNook_12
Folder Found : C:\Users\Mahan\AppData\Roaming\Babylon

***** [Registry] *****

Key Found : HKCU\Software\1ClickDownload
Key Found : HKCU\Software\AppDataLow\Software\Conduit
Key Found : HKCU\Software\AppDataLow\Software\ConduitSearchScopes
Key Found : HKCU\Software\AppDataLow\Software\SmartBar
Key Found : HKCU\Software\Conduit
Key Found : HKCU\Software\Microsoft\Internet Explorer\MenuExt\Translate this web page with Babylon
Key Found : HKCU\Software\Microsoft\Internet Explorer\MenuExt\Translate with Babylon
Key Found : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{0ECDF796-C2DC-4D79-A620-CCE0C0A66CC9}
Key Found : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{171DEBEB-C3D4-40B7-AC73-056A5EBA4A7E}
Key Found : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{70D46D94-BF1E-45ED-B567-48701376298E}
Key Found : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\conduitEngine
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{0214754E-4E7D-4589-829D-E2523E6A3085}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{2EECD738-5844-4A99-B4B6-146BF802613B}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{65F159FB-5F5E-46F4-B45D-CCFA236D2073}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{FE6F06FB-0FC0-4499-828F-EE48088F504F}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{00000000-6E41-4FD3-8538-502F5495E5FC}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{0214754E-4E7D-4589-829D-E2523E6A3085}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{2EECD738-5844-4A99-B4B6-146BF802613B}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{65F159FB-5F5E-46F4-B45D-CCFA236D2073}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{FE6F06FB-0FC0-4499-828F-EE48088F504F}
Key Found : HKCU\Software\Softonic
Key Found : HKLM\Software\Babylon
Key Found : HKLM\SOFTWARE\Classes\AppID\{09C554C3-109B-483C-A06B-F14172F1A947}
Key Found : HKLM\SOFTWARE\Classes\AppID\{5B1881D1-D9C7-46DF-B041-1E593282C7D0}
Key Found : HKLM\SOFTWARE\Classes\AppID\{BDB69379-802F-4EAF-B541-F8DE92DD98DB}
Key Found : HKLM\SOFTWARE\Classes\AppID\{EA28B360-05E0-4F93-8150-02891F1D8D3C}
Key Found : HKLM\SOFTWARE\Classes\AppID\escort.DLL
Key Found : HKLM\SOFTWARE\Classes\Applications\ilividsetupv1.exe
Key Found : HKLM\SOFTWARE\Classes\bbylntlbr.bbylntlbrHlpr
Key Found : HKLM\SOFTWARE\Classes\bbylntlbr.bbylntlbrHlpr.1
Key Found : HKLM\SOFTWARE\Classes\CLSID\{0214754E-4E7D-4589-829D-E2523E6A3085}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{13119113-0854-469D-807A-171568457991}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{2EECD738-5844-4A99-B4B6-146BF802613B}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{33119133-0854-469D-807A-171568457991}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{65F159FB-5F5E-46F4-B45D-CCFA236D2073}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{CC5AD34C-6F10-4CB3-B74A-C2DD4D5060A3}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{E46C8196-B634-44A1-AF6E-957C64278AB1}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{FE6F06FB-0FC0-4499-828F-EE48088F504F}
Key Found : HKLM\SOFTWARE\Classes\Conduit.Engine
Key Found : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Found : HKLM\SOFTWARE\Classes\Interface\{23119123-0854-469D-807A-171568457991}
Key Found : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Found : HKLM\SOFTWARE\Classes\Interface\{BCFF5F55-6F44-11D2-86F8-00104B265ED5}
Key Found : HKLM\SOFTWARE\Classes\Prod.cap
Key Found : HKLM\SOFTWARE\Classes\Toolbar.CT2504091
Key Found : HKLM\SOFTWARE\Classes\Toolbar.CT2786678
Key Found : HKLM\SOFTWARE\Classes\Toolbar.CT2830765
Key Found : HKLM\SOFTWARE\Classes\Toolbar.CT3072253
Key Found : HKLM\SOFTWARE\Classes\TypeLib\{03119103-0854-469D-807A-171568457991}
Key Found : HKLM\SOFTWARE\Classes\TypeLib\{11549FE4-7C5A-4C17-9FC3-56FC5162A994}
Key Found : HKLM\SOFTWARE\Classes\TypeLib\{92E5039E-FF1E-4AFB-8F24-87592D20C383}
Key Found : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8}
Key Found : HKLM\Software\Conduit
Key Found : HKLM\Software\Freeze.com
Key Found : HKLM\SOFTWARE\Google\Chrome\Extensions\dhkplhfnhceodhffomolpfigojocbpcb
Key Found : HKLM\SOFTWARE\Google\Chrome\Extensions\jmfkcklnlgedgbglfkkgedjfmejoahla
Key Found : HKLM\SOFTWARE\Google\Chrome\Extensions\jplinpmadfkdgipabgcdchbdikologlh
Key Found : HKLM\Software\Iminent
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{0214754E-4E7D-4589-829D-E2523E6A3085}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{65F159FB-5F5E-46F4-B45D-CCFA236D2073}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{08858AF6-42AD-4914-95D2-AC3AB0DC8E28}
Key Found : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\063A857434EDED11A893800002C0A966
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{889DF117-14D1-44EE-9F31-C5FB5D47F68B}
Key Found : HKU\S-1-5-21-246256775-13001121-552132990-1000\Software\Microsoft\Internet Explorer\SearchScopes\{0ECDF796-C2DC-4D79-A620-CCE0C0A66CC9}
Key Found : HKU\S-1-5-21-246256775-13001121-552132990-1000\Software\Microsoft\Internet Explorer\SearchScopes\{171DEBEB-C3D4-40B7-AC73-056A5EBA4A7E}
Key Found : HKU\S-1-5-21-246256775-13001121-552132990-1000\Software\Microsoft\Internet Explorer\SearchScopes\{70D46D94-BF1E-45ED-B567-48701376298E}
Key Found : HKU\S-1-5-21-246256775-13001121-552132990-1000\Software\Microsoft\Internet Explorer\SearchScopes\{95B7759C-8C7F-4BF1-B163-73684A933233}
Value Found : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{D4027C7F-154A-4066-A1AD-4243D8127440}]
Value Found : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{B3B5C47E-61F7-4D81-AF06-461FC86686CE}]
Value Found : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{BA14329E-9550-4989-B3F2-9732E92D17CC}]
Value Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{FE6F06FB-0FC0-4499-828F-EE48088F504F}]

***** [Internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16476

[HKLM\SOFTWARE\Microsoft\Internet Explorer\AboutURls - Tabs] = hxxp://isearch.avg.com/tab?cid={D0276103-05C5-48F4-AAB7-AD3A9586B99D}&mid=18b2b92ac0cf2ce4e389c0e32e8cd70f-8d91b652b6f571d0eed226c658fd5dabffa6b9ea&lang=en&ds=AVG&pr=fr&d=2011-11-16 19:26:20&v=9.0.0.22&sap=nt

-\\ Google Chrome v26.0.1410.64

File : C:\Users\Mahan\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

-\\ Opera v [Unable to get version]

File : C:\Users\Mahan\AppData\Roaming\Opera\Opera\operaprefs.ini

[OK] File is clean.

*************************

AdwCleaner[R1].txt - [8426 octets] - [30/04/2013 08:52:35]

########## EOF - C:\AdwCleaner[R1].txt - [8486 octets] ##########

MBAM


Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2013.04.30.02

Windows Vista Service Pack 2 x86 NTFS
Internet Explorer 9.0.8112.16421
Mahan :: ZHANY [administrator]

30/04/2013 08:59:26
mbam-log-2013-04-30 (08-59-26).txt

Scan type: Full scan (C:\|D:\|G:\|)
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 329035
Time elapsed: 1 hour(s), 17 minute(s), 25 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

DDS

DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 9.0.8112.16476  BrowserJavaVersion: 10.21.2
Run by Mahan at 10:29:10 on 2013-04-30
Microsoft® Windows Vista™ Home Basic   6.0.6002.2.1252.353.1033.18.953.348 [GMT 1:00]
.
AV: avast! Internet Security *Enabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}
SP: avast! Internet Security *Enabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
FW: avast! Internet Security *Disabled* {131692B0-0864-D491-4E21-3A3A1D8BBB47}
.
============== Running Processes ================
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\SLsvc.exe
C:\Program Files\AVAST Software\Avast\AvastSvc.exe
C:\Windows\System32\spoolsv.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\eMachines\eMachines Power Management\ePowerSvc.exe
C:\PROGRA~1\MYSCRA~2\bar\1.bin\12barsvc.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe
C:\Windows\System32\Drivers\WTSRV.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Launch Manager\LManager.exe
C:\Program Files\eMachines\eMachines Power Management\ePowerTray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\DivX\DivX Update\DivXUpdate.exe
C:\Program Files\Common Files\research in motion\USB Drivers\RIMBBLaunchAgent.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\HP\HP Software Update\hpwuschd2.exe
C:\Program Files\AVAST Software\Avast\AvastUI.exe
C:\Users\Mahan\Mahan 2012 CV\Spyrix Free Keylogger\spkl.exe
C:\Program Files\MyScrapNook_12\bar\1.bin\12brmon.exe
C:\Windows\system32\igfxext.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Program Files\Apoint2K\ApMsgFwd.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\system32\igfxext.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\eMachines\eMachines Power Management\ePowerEvent.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\system32\conime.exe
C:\Windows\system32\UI0Detect.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\Macromed\Flash\FlashUtil10n_ActiveX.exe
C:\Users\Mahan\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\HNDD2X5D\adwcleaner.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\System32\svchost.exe -k secsvcs
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.ie/
uSearch Bar = hxxp://www.google.com/ie
uSearch Page = hxxp://www.bing.com/?pc=AVBR
uDefault_Search_URL = hxxp://www.google.com/ie
mStart Page = hxxp://homepage.emachines.com/rdr.aspx?b=ACEW&l=1809&s=2&o=vb32&d=0210&m=e525
mDefault_Page_URL = hxxp://homepage.emachines.com/rdr.aspx?b=ACEW&l=1809&s=2&o=vb32&d=0210&m=e525
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
uURLSearchHooks: {ba14329e-9550-4989-b3f2-9732e92d17cc} - <orphaned>
uURLSearchHooks: {bf7380fa-e3b4-4db2-af3e-9d8783a45bfc} - <orphaned>
uURLSearchHooks: {8c5878d0-6106-423b-aaa8-144c143dbf44} - <orphaned>
uURLSearchHooks: {687578b9-7132-4a7a-80e4-30ee31099e03} - <orphaned>
uURLSearchHooks: <No Name>: {b3b5c47e-61f7-4d81-af06-461fc86686ce} - c:\program files\myscrapnook_12\bar\1.bin\12SrcAs.dll
BHO: Toolbar BHO: {0214754e-4e7d-4589-829d-e2523e6a3085} - c:\program files\myscrapnook_12\bar\1.bin\12bar.dll
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: DivX Plus Web Player HTML5 <video>: {326E768D-4182-46FD-9C16-1449A49795F4} - c:\program files\divx\divx plus web player\ie\divxhtml5\DivXHTML5.dll
BHO: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - <orphaned>
BHO: Search Assistant BHO: {65f159fb-5f5e-46f4-b45d-ccfa236d2073} - c:\program files\myscrapnook_12\bar\1.bin\12SrcAs.dll
BHO: Search Helper: {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre7\bin\ssv.dll
BHO: avast! WebRep: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - c:\program files\avast software\avast\aswWebRepIE.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Skype Browser Helper: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre7\bin\jp2ssv.dll
TB: avast! WebRep: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - c:\program files\avast software\avast\aswWebRepIE.dll
TB: My Scrap Nook: {fe6f06fb-0fc0-4499-828f-ee48088f504f} - c:\program files\myscrapnook_12\bar\1.bin\12bar.dll
TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
EB: GoogleBar: {950DD287-7C12-4D2B-8A9A-729AB0553E65} -
uRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
uRun: [SRSHDAudioLab] "c:\program files\srs labs\srs hd audio lab\HDAL.exe" auto
uRun: [DAEMON Tools Lite] "c:\program files\daemon tools lite\DTLite.exe" -autorun
uRun: [SpeedItUpEX] c:\program files\speeditup free\SpeedItUp.exe -MINI
uRun: [DeskBot] c:\program files\bellcraft.com\deskbot\DeskBot.exe
uRun: [Akamai NetSession Interface] c:\users\mahan\appdata\local\akamai\netsession_win.exe
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
uRun: [Skype] "c:\program files\skype\phone\Skype.exe" /minimized /regrun
mRun: [Windows Defender] c:\program files\windows defender\MSASCui.exe -hide
mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
mRun: [WarReg_PopUp] c:\program files\emachines\wr_popup\WarReg_PopUp.exe
mRun: [Apoint] c:\program files\apoint2k\Apoint.exe
mRun: [LManager] c:\progra~1\launch~1\LManager.exe
mRun: [Acer ePower Management] c:\program files\emachines\emachines power management\ePowerTray.exe
mRun: [WTClient] WTClient.exe
mRun: [AdobeAAMUpdater-1.0] "c:\program files\common files\adobe\oobe\pdapp\uwa\UpdaterStartupUtility.exe"
mRun: [NPSStartup] <no file>
mRunOnce: [Malwarebytes Anti-Malware] c:\program files\malwarebytes' anti-malware\mbamgui.exe /install /silent
StartupFolder: c:\users\mahan\appdata\roaming\micros~1\windows\startm~1\programs\startup\MONITO~1.LNK -
StartupFolder: c:\users\mahan\appdata\roaming\micros~1\windows\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE
mPolicies-Explorer: BindDirectlyToPropertySetStorage = dword:0
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: Read with DeskBot - <no file>
IE: Translate this web page with Babylon - c:\program files\babylon\babylon-pro\utils\BabylonIEPI.dll/ActionTU.htm
IE: Translate with Babylon - c:\program files\babylon\babylon-pro\utils\BabylonIEPI.dll/Action.htm
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office12\ONBttnIE.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: NameServer = 192.168.20.1
TCP: Interfaces\{6312FD76-8D43-4640-818E-301A3C59BAD5} : DHCPNameServer = 192.168.20.1
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\program files\common files\skype\Skype4COM.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - c:\program files\windows live\photo gallery\AlbumDownloadProtocolHandler.dll
Notify: igfxcui - igfxdev.dll
AppInit_DLLs= c:\progra~1\google\google~1\GOEC62~1.DLL
LSA: Security Packages =  kerberos msv1_0 schannel wdigest tspkg
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "c:\program files\google\chrome\application\26.0.1410.64\installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
.
============= SERVICES / DRIVERS ===============
.
R0 aswRvrt;aswRvrt;c:\windows\system32\drivers\aswRvrt.sys [2013-3-15 49248]
R1 aswKbd;aswKbd;c:\windows\system32\drivers\aswKbd.sys [2013-3-15 21576]
R1 aswSnx;aswSnx;c:\windows\system32\drivers\aswSnx.sys [2012-11-28 765736]
R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [2012-11-28 368176]
R1 dtsoftbus01;DAEMON Tools Virtual Bus Driver;c:\windows\system32\drivers\dtsoftbus01.sys [2011-3-6 218176]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2012-11-28 29816]
R2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswMonFlt.sys [2012-11-28 66336]
R2 avast! Antivirus;avast! Antivirus;c:\program files\avast software\avast\AvastSvc.exe [2012-11-28 45248]
R2 ePowerSvc;Acer ePower Service;c:\program files\emachines\emachines power management\ePowerSvc.exe [2010-2-12 723488]
R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-21 21504]
R2 NPF;NetGroup Packet Filter Driver;c:\windows\system32\drivers\npf.sys [2010-6-25 35088]
R3 L1C;NDIS Miniport Driver for Atheros AR8131/AR8132 PCI-E Ethernet Controller;c:\windows\system32\drivers\L1C60x86.sys [2009-3-11 49664]
R3 PTSimBus;PenTablet Bus Enumerator;c:\windows\system32\drivers\PTSimBus.sys [2010-9-20 18944]
S2 Adobe Licensing Console;Adobe Licensing Console;c:\windows\system32\msvfd32.exe --> c:\windows\system32\msvfd32.exe [?]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S3 aswVmm;aswVmm;c:\windows\system32\drivers\aswVmm.sys [2013-3-15 164736]
S3 FsUsbExDisk;FsUsbExDisk;c:\windows\system32\FsUsbExDisk.Sys [2011-1-30 36608]
S3 GoogleDesktopManager-110309-193829;Google Desktop Manager 5.9.911.3589;c:\program files\google\google desktop search\GoogleDesktop.exe [2009-3-11 30192]
S3 PTSimHid;PenTablet Simulated HID MiniDriver;c:\windows\system32\drivers\PTSimHid.sys [2010-9-20 10752]
S3 SRS_HDAL_Service;HD Audio Lab;c:\windows\system32\drivers\SRS_HDAL_i386.sys [2011-1-26 390944]
.
=============== Created Last 30 ================
.
2013-04-30 07:57:55   22856   ----a-w-   c:\windows\system32\drivers\mbam.sys
2013-04-30 07:57:54   --------   d-----w-   c:\program files\Malwarebytes' Anti-Malware
2013-04-30 06:25:21   6906960   ----a-w-   c:\programdata\microsoft\windows defender\definition updates\{589530b1-6bc3-4f6e-b484-db43361c497c}\mpengine.dll
2013-04-29 12:19:33   866720   ----a-w-   c:\windows\system32\npDeployJava1.dll
2013-04-24 17:30:05   94112   ----a-w-   c:\windows\system32\WindowsAccessBridge.dll
2013-04-23 14:42:01   9216   -c--a-w-   c:\programdata\microsoft\windows\wer\reportqueue\report141f4183\LogonUI.exe
2013-04-16 10:10:58   --------   d-----r-   c:\program files\Skype
2013-04-15 15:39:46   --------   d-----w-   c:\program files\MyScrapNook_12
2013-04-10 05:46:39   1082232   ----a-w-   c:\windows\system32\drivers\ntfs.sys
2013-04-10 05:46:24   3603816   ----a-w-   c:\windows\system32\ntkrnlpa.exe
2013-04-10 05:46:23   64000   ----a-w-   c:\windows\system32\smss.exe
2013-04-10 05:46:23   3551080   ----a-w-   c:\windows\system32\ntoskrnl.exe
2013-04-10 05:46:22   49152   ----a-w-   c:\windows\system32\csrsrv.dll
2013-04-10 05:46:19   2067968   ----a-w-   c:\windows\system32\mstscax.dll
2013-04-10 05:46:17   376320   ----a-w-   c:\windows\system32\winsrv.dll
2013-04-10 05:46:15   2049024   ----a-w-   c:\windows\system32\win32k.sys
2013-04-04 08:08:29   --------   d-----w-   c:\users\mahan\appdata\local\{FEC29F69-4420-4BFD-B352-E08439665028}
2013-04-02 13:50:50   --------   d-----w-   c:\users\mahan\appdata\local\Microsoft Games
2013-04-01 17:58:11   --------   d-----w-   c:\users\mahan\appdata\local\{620CB13F-165F-44E5-8FAC-5584CAB43687}
2013-04-01 17:57:55   --------   d-----w-   c:\users\mahan\appdata\roaming\Windows Live Writer
2013-04-01 17:57:55   --------   d-----w-   c:\users\mahan\appdata\local\Windows Live Writer
.
==================== Find3M  ====================
.
2013-04-29 12:18:43   788896   ----a-w-   c:\windows\system32\deployJava1.dll
2013-03-12 00:10:56   237088   ------w-   c:\windows\system32\MpSigStub.exe
2013-03-06 23:33:24   765736   ----a-w-   c:\windows\system32\drivers\aswSnx.sys
2013-03-06 23:33:24   49248   ----a-w-   c:\windows\system32\drivers\aswRvrt.sys
2013-03-06 23:33:24   164736   ----a-w-   c:\windows\system32\drivers\aswVmm.sys
2013-03-06 23:33:23   66336   ----a-w-   c:\windows\system32\drivers\aswMonFlt.sys
2013-03-06 23:33:22   21576   ----a-w-   c:\windows\system32\drivers\aswKbd.sys
2013-03-06 23:32:51   41664   ----a-w-   c:\windows\avastSS.scr
2013-02-22 03:46:00   1800704   ----a-w-   c:\windows\system32\jscript9.dll
2013-02-22 03:38:00   1129472   ----a-w-   c:\windows\system32\wininet.dll
2013-02-22 03:37:50   1427968   ----a-w-   c:\windows\system32\inetcpl.cpl
2013-02-22 03:34:17   142848   ----a-w-   c:\windows\system32\ieUnatt.exe
2013-02-22 03:34:03   420864   ----a-w-   c:\windows\system32\vbscript.dll
2013-02-22 03:31:46   2382848   ----a-w-   c:\windows\system32\mshtml.tlb
2013-02-12 01:57:27   15872   ----a-w-   c:\windows\system32\drivers\usb8023.sys
.
============= FINISH: 10:30:29.10 ===============

DDS NOTEPAD

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft® Windows Vista™ Home Basic
Boot Device: \Device\HarddiskVolume2
Install Date: 11/02/2010 22:49:22
System Uptime: 30/04/2013 07:32:39 (3 hours ago)
.
Motherboard: eMachines |  | eMachines E525 
Processor: Intel(R) Celeron(R) CPU          900  @ 2.20GHz | uPGA-478 | 2194/200mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 139 GiB total, 102.403 GiB free.
D: is CDROM ()
G: is CDROM ()
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
No restore point in system.
.
==== Installed Programs ======================
.
 Update for Microsoft Office 2007 (KB2508958)
32 Bit HP CIO Components Installer
Acrobat.com
Adobe AIR
Adobe Download Assistant
Adobe Flash Player 10 ActiveX
Adobe Flash Player 11 Plugin
Adobe Media Player
Adobe Reader X (10.1.6)
Adobe Shockwave Player 11.6
AdobeColorCommonSetRGB
ALPS Touch Pad Driver
Apple Application Support
Apple Mobile Device Support
Apple Software Update
ASIO4ALL
Atheros Communications Inc.(R) AR81Family Gigabit/Fast Ethernet Driver
avast! Free Antivirus
BBSAK
BlackBerry Desktop Software 6.0.2
Bonjour
CCleaner
Compatibility Pack for the 2007 Office system
D3DX10
DivX Setup
eMachines Power Management
eMachines Recovery Management
File Type Assistant
Google Chrome
Google Desktop
Google Toolbar for Internet Explorer
Google Update Helper
Hero Editor V0.96
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
HP Deskjet 3050A J611 series Basic Device Software
HP Deskjet 3050A J611 series Help
HP Deskjet 3050A J611 series Product Improvement Study
HP Photo Creations
HP Update
Intel(R) Graphics Media Accelerator Driver
iTunes
Java 7 Update 21
Java Auto Updater
Java(TM) 6 Update 24
Junk Mail filter update
Launch Manager
Malwarebytes Anti-Malware version 1.75.0.1300
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft Application Error Reporting
Microsoft Office 2003 Web Components
Microsoft Office 2007 Primary Interop Assemblies
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office File Validation Add-In
Microsoft Office Home and Student 2007
Microsoft Office Live Add-in 1.5
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook Connector
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Professional 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Small Business Connectivity Components
Microsoft Office Suite Activation Assistant
Microsoft Office Word MUI (English) 2007
Microsoft Search Enhancement Pack
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft SQL Server Native Client
Microsoft SQL Server Setup Support Files (English)
Microsoft SQL Server VSS Writer
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219
Microsoft Visual C++ Run Time  Lib Setup
Microsoft Works
Microsoft XML Parser
Microsoft_VC80_ATL_x86
Microsoft_VC80_CRT_x86
Microsoft_VC80_MFC_x86
Microsoft_VC80_MFCLOC_x86
Microsoft_VC90_ATL_x86
Microsoft_VC90_CRT_x86
Microsoft_VC90_MFC_x86
MSVCRT
MSVCRT Redists
MSXML 4.0 SP2 (KB954430)
My Scrap Nook Toolbar
OGA Notifier 2.0.0048.0
QuickTime
Recover My Files
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2736416)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft Office 2007 suites (KB2596615) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596672) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687311) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687499) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760416) 32-Bit Edition
Security Update for Microsoft Office Excel 2007 (KB2687307) 32-Bit Edition
Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
Security Update for Microsoft Office Publisher 2007 (KB2596705) 32-Bit Edition
Security Update for Microsoft Office Word 2007 (KB2760421) 32-Bit Edition
Segoe UI
Skype Click to Call
Skype™ 6.3
Sony Ericsson Update Engine
Spyrix Free Keylogger 2.5
Spyrix Personal Monitor 3.5
swMSM
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596660) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596802) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596848) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2687493) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2768021) 32-Bit Edition
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
VC80CRTRedist - 8.0.50727.6195
Windows Live Communications Platform
Windows Live Essentials
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Mail
Windows Live Messenger
Windows Live MIME IFilter
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live Sync
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
WinRAR archiver
WinUndelete 3.50
.
==== Event Viewer Messages From Past Week ========
.
30/04/2013 07:39:02, Error: Service Control Manager [7031]  - The Windows Defender service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.
30/04/2013 07:36:52, Error: volsnap [14]  - The shadow copies of volume C: were aborted because of an IO failure on volume C:.
30/04/2013 07:36:20, Error: atapi [11]  - The driver detected a controller error on \Device\Ide\IdePort0.
30/04/2013 07:34:44, Error: Service Control Manager [7034]  - The SQL Server VSS Writer service terminated unexpectedly.  It has done this 1 time(s).
30/04/2013 07:34:44, Error: Service Control Manager [7026]  - The following boot-start or system-start driver(s) failed to load:  BTHidMgr PxHelp20 TfFsMon TfSysMon
30/04/2013 07:34:44, Error: Service Control Manager [7000]  - The Adobe Licensing Console service failed to start due to the following error:  The system cannot find the file specified.
30/04/2013 07:34:44, Error: Service Control Manager [7000]  - The adfs service failed to start due to the following error:  The system cannot find the file specified.
30/04/2013 07:33:05, Error: Microsoft-Windows-HttpEvent [15021]  - An error occured while using SSL configuration for socket address 0.0.0.0:4482.  The error status code is contained within the returned data.
30/04/2013 07:33:00, Error: EventLog [6008]  - The previous system shutdown at 07:25:11 on 30/04/2013 was unexpected.
30/04/2013 07:04:10, Error: EventLog [6008]  - The previous system shutdown at 03:04:39 on 30/04/2013 was unexpected.
29/04/2013 20:34:38, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Netman service.
29/04/2013 18:30:10, Error: bowser [8003]  - The master browser has received a server announcement from the computer ELAINE-PC that believes that it is the master browser for the domain on transport NetBT_Tcpip_{6312FD76-8D43-4640-818E-301A3C59. The master browser is stopping or an election is being forced.
29/04/2013 13:17:07, Error: volsnap [20]  - The shadow copies of volume C: were aborted because of a failed free space computation.
29/04/2013 13:08:27, Error: EventLog [6008]  - The previous system shutdown at 13:05:45 on 29/04/2013 was unexpected.
29/04/2013 10:08:26, Error: Schannel [36874]  - An SSL connection request was received from a remote client application, but none of the cipher suites supported by the client application are supported by the server. The SSL connection request has failed.
29/04/2013 09:08:21, Error: EventLog [6008]  - The previous system shutdown at 09:07:18 on 29/04/2013 was unexpected.
29/04/2013 08:02:13, Error: EventLog [6008]  - The previous system shutdown at 03:18:21 on 29/04/2013 was unexpected.
28/04/2013 08:07:12, Error: EventLog [6008]  - The previous system shutdown at 03:33:28 on 28/04/2013 was unexpected.
27/04/2013 23:36:04, Error: EventLog [6008]  - The previous system shutdown at 23:34:41 on 27/04/2013 was unexpected.
27/04/2013 19:04:53, Error: EventLog [6008]  - The previous system shutdown at 18:59:31 on 27/04/2013 was unexpected.
27/04/2013 15:29:46, Error: EventLog [6008]  - The previous system shutdown at 15:24:30 on 27/04/2013 was unexpected.
27/04/2013 15:24:30, Error: EventLog [6008]  - The previous system shutdown at 15:14:02 on 27/04/2013 was unexpected.
27/04/2013 09:52:21, Error: EventLog [6008]  - The previous system shutdown at 01:25:03 on 27/04/2013 was unexpected.
26/04/2013 22:24:55, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the WerSvc service.
26/04/2013 10:14:44, Error: EventLog [6008]  - The previous system shutdown at 10:09:10 on 26/04/2013 was unexpected.
26/04/2013 01:07:46, Error: EventLog [6008]  - The previous system shutdown at 01:05:57 on 26/04/2013 was unexpected.
25/04/2013 03:02:49, Error: Microsoft-Windows-Windows Defender [5008]  - Windows Defender engine has been terminated due to an unexpected error.     Failure Type: Crash     Exception code: 0xc0000006     Resource: process:pid:5876
25/04/2013 03:00:18, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the WinTabService service.
24/04/2013 19:39:34, Error: EventLog [6008]  - The previous system shutdown at 18:30:03 on 24/04/2013 was unexpected.
24/04/2013 17:36:03, Error: EventLog [6008]  - The previous system shutdown at 17:32:31 on 24/04/2013 was unexpected.
24/04/2013 09:37:38, Error: EventLog [6008]  - The previous system shutdown at 09:31:15 on 24/04/2013 was unexpected.
24/04/2013 08:57:00, Error: EventLog [6008]  - The previous system shutdown at 08:54:52 on 24/04/2013 was unexpected.
24/04/2013 08:47:33, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the PlugPlay service.
23/04/2013 19:59:03, Error: EventLog [6008]  - The previous system shutdown at 19:57:38 on 23/04/2013 was unexpected.
23/04/2013 17:51:53, Error: EventLog [6008]  - The previous system shutdown at 17:17:01 on 23/04/2013 was unexpected.
23/04/2013 15:41:51, Error: Microsoft-Windows-Windows Defender [5008]  - Windows Defender engine has been terminated due to an unexpected error.     Failure Type: Crash     Exception code: 0xc0000006     Resource: file:C:\Windows\System32\LogonUI.exe
23/04/2013 14:28:55, Error: EventLog [6008]  - The previous system shutdown at 14:27:33 on 23/04/2013 was unexpected.
23/04/2013 09:13:37, Error: Microsoft-Windows-Kernel-General [5]  - {Registry Hive Recovered} Registry hive (file): 'SOFTWARE' was corrupted and it has been recovered. Some data might have been lost.
23/04/2013 08:06:09, Error: EventLog [6008]  - The previous system shutdown at 00:52:50 on 23/04/2013 was unexpected.
23/04/2013 08:06:02, Error: Microsoft-Windows-Kernel-General [5]  - {Registry Hive Recovered} Registry hive (file): '\SystemRoot\System32\Config\SOFTWARE' was corrupted and it has been recovered. Some data might have been lost.
.
==== End Of File ===========================

many thanks for your help.

Title: Re: my laptop is running very slow and keep crashing , could you please help?
Post by: SuperDave on April 30, 2013, 12:52:45 PM
Hello and welcome to Computer Hope Forum. My name is Dave. I will be helping you out with your particular problem on your computer.

1. I will be working on your Malware issues. This may or may not solve other issues you have with your machine.
2. The fixes are specific to your problem and should only be used for this issue on this machine.
3. If you don't know or understand something, please don't hesitate to ask.
4. Please DO NOT run any other tools or scans while I am helping you.
5. It is important that you reply to this thread. Do not start a new topic.
6. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
7. Absence of symptoms does not mean that everything is clear.

If you can't access the internet with your infected computer you will have to download and transfer any programs to the computer you're using now and transfer them to the infected computer with a CD-RW or a USB storage device. I prefer a CD because a storage device can get infected. If you use a storage device hold the shift key down while inserting the USB storage device for about 10 secs. You will also have to transfer the logs you receive back to the good computer using the same method until we can get the computer back on-line.
*************************************************************************
Remove the Adware:
********************************************
Please download Junkware Removal Tool (http://thisisudax.org/downloads/JRT.exe) to your desktop.

•Warning! Once the scan is complete JRT will shut down your browser with NO warning.

•Shut down your protection software now to avoid potential conflicts.

•Temporarily disable your Antivirus and any Antispyware real time protection before performing a scan. Click this  (http://www.bleepingcomputer.com/forums/topic114351.html) link to see a list of security programs that should be disabled and how to disable them.

•Run the tool by double-clicking it. If you are using Windows Vista or Windows 7, right-click JRT and select Run as Administrator

•The tool will open and start scanning your system.

•Please be patient as this can take a while to complete depending on your system's specifications.

•On completion, a log (JRT.txt) is saved to your desktop and will automatically open.

•Copy and Paste the JRT.txt log into your next message.
*************************************************
(http://i424.photobucket.com/albums/pp322/digistar/mbamicontw5.gif) Please download Malwarebytes Anti-Malware from here. (http://download.bleepingcomputer.com/malwarebytes/mbam-setup.exe)
Double Click mbam-setup.exe to install the application.
Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately.
Title: Re: my laptop is running very slow and keep crashing , could you please help?
Post by: mya2012 on May 02, 2013, 08:15:18 AM
Hi Dave,
many thanks for the reply ,i have followed your instructions and below are the results:

Adware:


# AdwCleaner v2.300 - Logfile created 05/01/2013 at 11:13:42
# Updated 28/04/2013 by Xplode
# Operating system : Windows Vista (TM) Home Basic Service Pack 2 (32 bits)
# User : Mahan - ZHANY
# Boot Mode : Normal
# Running from : C:\Users\Mahan\Desktop\adwcleaner.exe
# Option [Delete]


***** [Services] *****


***** [Files / Folders] *****

Deleted on reboot : C:\Program Files\MyScrapNook_12
File Deleted : C:\user.js
Folder Deleted : C:\Program Files\Conduit
Folder Deleted : C:\Program Files\Mozilla Firefox\Extensions\[email protected]
Folder Deleted : C:\ProgramData\Babylon
Folder Deleted : C:\ProgramData\BabylonUpdater
Folder Deleted : C:\Users\Mahan\AppData\Local\AVG Security Toolbar
Folder Deleted : C:\Users\Mahan\AppData\Local\Babylon
Folder Deleted : C:\Users\Mahan\AppData\Local\Conduit
Folder Deleted : C:\Users\Mahan\AppData\Local\Google\Chrome\User Data\Default\Extensions\pacgpkgadgmibnhpdidcnfafllnmeomc
Folder Deleted : C:\Users\Mahan\AppData\LocalLow\AVG Security Toolbar
Folder Deleted : C:\Users\Mahan\AppData\LocalLow\BabylonToolbar
Folder Deleted : C:\Users\Mahan\AppData\LocalLow\boost_interprocess
Folder Deleted : C:\Users\Mahan\AppData\LocalLow\Conduit
Folder Deleted : C:\Users\Mahan\AppData\LocalLow\MyScrapNook_12
Folder Deleted : C:\Users\Mahan\AppData\Roaming\Babylon

***** [Registry] *****

Key Deleted : HKCU\Software\1ClickDownload
Key Deleted : HKCU\Software\AppDataLow\Software\Conduit
Key Deleted : HKCU\Software\AppDataLow\Software\ConduitSearchScopes
Key Deleted : HKCU\Software\AppDataLow\Software\SmartBar
Key Deleted : HKCU\Software\Conduit
Key Deleted : HKCU\Software\Google\Chrome\Extensions\pacgpkgadgmibnhpdidcnfafllnmeomc
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\MenuExt\Translate this web page with Babylon
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\MenuExt\Translate with Babylon
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{0ECDF796-C2DC-4D79-A620-CCE0C0A66CC9}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{171DEBEB-C3D4-40B7-AC73-056A5EBA4A7E}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{70D46D94-BF1E-45ED-B567-48701376298E}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\conduitEngine
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{0214754E-4E7D-4589-829D-E2523E6A3085}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{2EECD738-5844-4A99-B4B6-146BF802613B}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{65F159FB-5F5E-46F4-B45D-CCFA236D2073}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{FE6F06FB-0FC0-4499-828F-EE48088F504F}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{00000000-6E41-4FD3-8538-502F5495E5FC}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{0214754E-4E7D-4589-829D-E2523E6A3085}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{2EECD738-5844-4A99-B4B6-146BF802613B}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{65F159FB-5F5E-46F4-B45D-CCFA236D2073}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{FE6F06FB-0FC0-4499-828F-EE48088F504F}
Key Deleted : HKCU\Software\Softonic
Key Deleted : HKLM\Software\Babylon
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{09C554C3-109B-483C-A06B-F14172F1A947}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{5B1881D1-D9C7-46DF-B041-1E593282C7D0}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{BDB69379-802F-4EAF-B541-F8DE92DD98DB}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{EA28B360-05E0-4F93-8150-02891F1D8D3C}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\escort.DLL
Key Deleted : HKLM\SOFTWARE\Classes\Applications\ilividsetupv1.exe
Key Deleted : HKLM\SOFTWARE\Classes\bbylntlbr.bbylntlbrHlpr
Key Deleted : HKLM\SOFTWARE\Classes\bbylntlbr.bbylntlbrHlpr.1
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{0214754E-4E7D-4589-829D-E2523E6A3085}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{13119113-0854-469D-807A-171568457991}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{2EECD738-5844-4A99-B4B6-146BF802613B}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{33119133-0854-469D-807A-171568457991}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{65F159FB-5F5E-46F4-B45D-CCFA236D2073}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{CC5AD34C-6F10-4CB3-B74A-C2DD4D5060A3}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{E46C8196-B634-44A1-AF6E-957C64278AB1}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{FE6F06FB-0FC0-4499-828F-EE48088F504F}
Key Deleted : HKLM\SOFTWARE\Classes\Conduit.Engine
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{23119123-0854-469D-807A-171568457991}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{BCFF5F55-6F44-11D2-86F8-00104B265ED5}
Key Deleted : HKLM\SOFTWARE\Classes\Prod.cap
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT2504091
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT2786678
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT2830765
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT3072253
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{03119103-0854-469D-807A-171568457991}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{11549FE4-7C5A-4C17-9FC3-56FC5162A994}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{92E5039E-FF1E-4AFB-8F24-87592D20C383}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8}
Key Deleted : HKLM\Software\Conduit
Key Deleted : HKLM\Software\Freeze.com
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\dhkplhfnhceodhffomolpfigojocbpcb
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\jmfkcklnlgedgbglfkkgedjfmejoahla
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\jplinpmadfkdgipabgcdchbdikologlh
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\pacgpkgadgmibnhpdidcnfafllnmeomc
Key Deleted : HKLM\Software\Iminent
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{0214754E-4E7D-4589-829D-E2523E6A3085}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{65F159FB-5F5E-46F4-B45D-CCFA236D2073}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{08858AF6-42AD-4914-95D2-AC3AB0DC8E28}
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\063A857434EDED11A893800002C0A966
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{889DF117-14D1-44EE-9F31-C5FB5D47F68B}
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{D4027C7F-154A-4066-A1AD-4243D8127440}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{B3B5C47E-61F7-4D81-AF06-461FC86686CE}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{BA14329E-9550-4989-B3F2-9732E92D17CC}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{FE6F06FB-0FC0-4499-828F-EE48088F504F}]

***** [Internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16476

Replaced : [HKLM\SOFTWARE\Microsoft\Internet Explorer\AboutURls - Tabs] = hxxp://isearch.avg.com/tab?cid={D0276103-05C5-48F4-AAB7-AD3A9586B99D}&mid=18b2b92ac0cf2ce4e389c0e32e8cd70f-8d91b652b6f571d0eed226c658fd5dabffa6b9ea&lang=en&ds=AVG&pr=fr&d=2011-11-16 19:26:20&v=9.0.0.22&sap=nt --> hxxp://www.google.com

-\\ Google Chrome v26.0.1410.64

File : C:\Users\Mahan\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

-\\ Opera v [Unable to get version]

File : C:\Users\Mahan\AppData\Roaming\Opera\Opera\operaprefs.ini

[OK] File is clean.

*************************

AdwCleaner[S1].txt - [8269 octets] - [01/05/2013 11:13:42]

########## EOF - C:\AdwCleaner[S1].txt - [8329 octets] ##########


JRT


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 4.9.3 (04.29.2013:2)
OS: Windows Vista (TM) Home Basic x86
Ran by Mahan on 02/05/2013 at 13:14:35.17
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values



~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\sweetim
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\sweetim
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{0E540186-4F2F-4411-A91A-C0224EB223C8}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{137CBBBD-EE82-43A8-836D-B8568C88F1AB}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{35e9438f-19d4-4516-b2ac-59ba9241de4d}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{44C8C8C0-0F0E-4A2C-9D53-A441BB2ECAB4}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{B7B664DF-3AF9-4C8E-8148-F42BB7831D27}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{35e9438f-19d4-4516-b2ac-59ba9241de4d}



~~~ Files

Successfully deleted: [File] "C:\Windows\system32\roboot.exe"
Successfully deleted: [File] C:\eula.1028.txt
Successfully deleted: [File] C:\eula.1031.txt
Successfully deleted: [File] C:\eula.1033.txt
Successfully deleted: [File] C:\eula.1036.txt
Successfully deleted: [File] C:\eula.1040.txt
Successfully deleted: [File] C:\eula.1041.txt
Successfully deleted: [File] C:\eula.1042.txt
Successfully deleted: [File] C:\eula.2052.txt
Successfully deleted: [File] C:\install.res.1028.dll
Successfully deleted: [File] C:\install.res.1031.dll
Successfully deleted: [File] C:\install.res.1033.dll
Successfully deleted: [File] C:\install.res.1036.dll
Successfully deleted: [File] C:\install.res.1040.dll
Successfully deleted: [File] C:\install.res.1041.dll
Successfully deleted: [File] C:\install.res.1042.dll
Successfully deleted: [File] C:\install.res.2052.dll
Successfully deleted: [File] C:\install.res.3082.dll



~~~ Folders

Successfully deleted: [Folder] "C:\Users\Mahan\AppData\Roaming\systweak"
Successfully deleted: [Empty Folder] C:\Users\Mahan\appdata\local\{392D29B0-E0CD-4B73-8273-A21BF908888A}
Successfully deleted: [Empty Folder] C:\Users\Mahan\appdata\local\{39E975DF-938B-4F42-B2A6-EFD7D723DC26}
Successfully deleted: [Empty Folder] C:\Users\Mahan\appdata\local\{4DA050F3-F99F-4526-BFE2-4DD77FC26F4A}
Successfully deleted: [Empty Folder] C:\Users\Mahan\appdata\local\{620CB13F-165F-44E5-8FAC-5584CAB43687}
Successfully deleted: [Empty Folder] C:\Users\Mahan\appdata\local\{6AA64CB3-B12B-4BDB-98AA-C2904FCAFCBB}
Successfully deleted: [Empty Folder] C:\Users\Mahan\appdata\local\{7DF0C8EF-C6B2-437C-89C7-AD2756E83425}
Successfully deleted: [Empty Folder] C:\Users\Mahan\appdata\local\{BDAF8791-770E-46EB-A9EF-63D9D530B221}
Successfully deleted: [Empty Folder] C:\Users\Mahan\appdata\local\{E50BCED2-BFC4-4EA6-AE58-DE25DDD3D4D0}
Successfully deleted: [Empty Folder] C:\Users\Mahan\appdata\local\{FEC29F69-4420-4BFD-B352-E08439665028}



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on 02/05/2013 at 13:17:10.00
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~



MBAM

 Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2013.05.02.03

Windows Vista Service Pack 2 x86 NTFS
Internet Explorer 9.0.8112.16421
Mahan :: ZHANY [administrator]

02/05/2013 13:19:39
mbam-log-2013-05-02 (13-19-39).txt

Scan type: Full scan (C:\|D:\|G:\|)
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 331145
Time elapsed: 1 hour(s), 9 minute(s), 32 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)


MANY THANKS





Title: Re: my laptop is running very slow and keep crashing , could you please help?
Post by: SuperDave on May 02, 2013, 11:56:14 AM
Download Combofix from any of the links below, and save it to your DESKTOP
If your version of Windows defaults to you download folder you will need to copy it to your desktop.

Link 1 (http://download.bleepingcomputer.com/sUBs/ComboFix.exe)
Link 2 (http://www.forospyware.com/sUBs/ComboFix.exe)
Link 3 (http://subs.geekstogo.com/ComboFix.exe)

To prevent your anti-virus application interfering with  ComboFix we need to disable it. See here  (http://www.pchelpforum.com/anti-virus/110194-how-disable-your-security-applications-4.html) for a tutorial regarding how to do so if you are unsure.
(http://i424.photobucket.com/albums/pp322/digistar/NSIS_disclaimer_ENG.png)

Click I Agree to start the program.

ComboFix will then extract the necessary files and you will see this:

(http://i424.photobucket.com/albums/pp322/digistar/NSIS_extraction.png)

As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to  have this pre-installed on your machine before doing any malware  removal. This will not occur in Windows Vista and 7

It will allow you to boot up into a special recovery/repair  mode that will allow us to more easily help you should your computer  have a problem after an attempted removal of malware.

If you did not have it installed, you will see the prompt below. Choose YES.

(http://i424.photobucket.com/albums/pp322/digistar/RcAuto1.gif)

Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

(http://i424.photobucket.com/albums/pp322/digistar/whatnext.png)

Click on Yes, to continue scanning for malware.

When finished, it will produce a report for you. Please post the contents of the log (C:\ComboFix.txt).

Leave your computer alone while ComboFix is running. ComboFix will restart your computer if malware is found; allow it to do so.

Note: Please Do NOT mouseclick combofix's window while its running because it may cause it to stall.
Title: Re: my laptop is running very slow and keep crashing , could you please help?
Post by: mya2012 on May 03, 2013, 04:51:36 AM
Hi Dave,
After following the above , I can not open Internet explorer
And since the combo fix report is on the laptop I can not copy and
Paste it here. Can you please tell me is this normal and is it part of the
Procedure as I am a bit worried As my laptop ever work again!
Many thanks
Title: Re: my laptop is running very slow and keep crashing , could you please help?
Post by: mya2012 on May 03, 2013, 08:06:24 AM
I just uninstall the JRT, MBAM and adwcleaner and for some reasons the Internet explore is back on working! please find the report for
combofix below:

ComboFix 13-05-01.03 - Mahan 03/05/2013   9:22.1.1 - x86
Microsoft® Windows Vista™ Home Basic   6.0.6002.2.1252.353.1033.18.953.267 [GMT 1:00]
Running from: c:\users\Mahan\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\HNDD2X5D\ComboFix.exe
AV: avast! Internet Security *Disabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}
FW: avast! Internet Security *Disabled* {131692B0-0864-D491-4E21-3A3A1D8BBB47}
SP: avast! Internet Security *Disabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
C:\install.exe
c:\programdata\953a2a8078a8b1651c571593009cbf94_c
c:\users\Mahan\.uc-9a19dc5ff6e29f8e94a0135bf2051f5c.mahan.zhany.tmp
c:\users\Mahan\AppData\Local\assembly\tmp
c:\windows\system32\Cache
c:\windows\system32\Cache\272512937d9e61a4.fb
c:\windows\system32\Cache\287204568329e189.fb
c:\windows\system32\Cache\28bc8f716fd76a47.fb
c:\windows\system32\Cache\2c53092c95605355.fb
c:\windows\system32\Cache\31a0997e9a5b5eb3.fb
c:\windows\system32\Cache\32c84fe32bb74d60.fb
c:\windows\system32\Cache\3917078cb68ec657.fb
c:\windows\system32\Cache\43b50fbc69f51c1e.fb
c:\windows\system32\Cache\590ba23ce359fd0c.fb
c:\windows\system32\Cache\610289e025a3ee9a.fb
c:\windows\system32\Cache\651c5d3cdbfb8bd1.fb
c:\windows\system32\Cache\6c59ac5e7e7a3ad0.fb
c:\windows\system32\Cache\6d03dad1035885d3.fb
c:\windows\system32\Cache\8cd0c363b486b83c.fb
c:\windows\system32\Cache\a8556537add6dfc5.fb
c:\windows\system32\Cache\ad10a52aff5e038d.fb
c:\windows\system32\Cache\b5864292afb84df2.fb
c:\windows\system32\Cache\c1fa887b03019701.fb
c:\windows\system32\Cache\c4d28dca2e7648be.fb
c:\windows\system32\Cache\d201ef9910cd39de.fb
c:\windows\system32\Cache\d2e94710a5708128.fb
c:\windows\system32\Cache\d79b9dfe81484ec4.fb
c:\windows\system32\Cache\e9bd3e504912e2e3.fb
c:\windows\system32\Cache\f998975c9cc711ee.fb
c:\windows\system32\Packet.dll
c:\windows\system32\pthreadVC.dll
c:\windows\system32\ST~3B60.tmp
c:\windows\system32\ST~3D26.tmp
c:\windows\system32\ST~5CF3.tmp
c:\windows\system32\ST~5D42.tmp
c:\windows\system32\ST~75DC.tmp
c:\windows\system32\ST~7706.tmp
c:\windows\system32\ST~8325.tmp
c:\windows\system32\ST~83D2.tmp
c:\windows\system32\ST~99D4.tmp
c:\windows\system32\ST~9A51.tmp
c:\windows\system32\ST~A075.tmp
c:\windows\system32\ST~A131.tmp
c:\windows\system32\wpcap.dll
c:\windows\XSxS
.
.
(((((((((((((((((((((((((((((((((((((((   Drivers/Services   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
-------\Legacy_NPF
-------\Service_Adobe Licensing Console
-------\Service_NPF
.
.
(((((((((((((((((((((((((   Files Created from 2013-04-03 to 2013-05-03  )))))))))))))))))))))))))))))))
.
.
2013-05-03 08:36 . 2013-05-03 08:36   --------   d-----w-   c:\users\Default\AppData\Local\temp
2013-05-03 07:58 . 2013-04-10 03:08   6906960   ----a-w-   c:\programdata\Microsoft\Windows Defender\Definition Updates\{014FE1F7-25DC-4682-B79D-3C0EE5DBF8C6}\mpengine.dll
2013-05-02 12:18 . 2013-05-02 12:18   --------   d-----w-   c:\program files\Malwarebytes' Anti-Malware
2013-05-02 12:18 . 2013-04-04 13:50   22856   ----a-w-   c:\windows\system32\drivers\mbam.sys
2013-05-02 12:14 . 2013-05-02 12:14   --------   d-----w-   c:\windows\ERUNT
2013-05-01 09:49 . 2013-05-02 12:13   --------   d-----w-   C:\JRT
2013-04-30 14:49 . 2013-05-02 14:35   691592   ----a-w-   c:\windows\system32\FlashPlayerApp.exe
2013-04-29 12:19 . 2013-04-29 12:19   --------   d-----w-   c:\program files\Common Files\Java
2013-04-29 12:19 . 2013-04-29 12:18   866720   ----a-w-   c:\windows\system32\npDeployJava1.dll
2013-04-24 17:30 . 2013-04-29 12:18   94112   ----a-w-   c:\windows\system32\WindowsAccessBridge.dll
2013-04-16 10:11 . 2013-04-16 10:11   --------   d-----w-   c:\program files\Common Files\Skype
2013-04-16 10:10 . 2013-04-30 18:34   --------   d-----r-   c:\program files\Skype
2013-04-15 15:39 . 2013-04-15 15:39   --------   d-----w-   c:\program files\MyScrapNook_12
2013-04-10 05:46 . 2013-03-03 19:07   1082232   ----a-w-   c:\windows\system32\drivers\ntfs.sys
2013-04-10 05:46 . 2013-03-11 13:25   3603816   ----a-w-   c:\windows\system32\ntkrnlpa.exe
2013-04-10 05:46 . 2013-03-11 13:25   3551080   ----a-w-   c:\windows\system32\ntoskrnl.exe
2013-04-10 05:46 . 2013-03-09 01:28   64000   ----a-w-   c:\windows\system32\smss.exe
2013-04-10 05:46 . 2013-03-09 03:45   49152   ----a-w-   c:\windows\system32\csrsrv.dll
2013-04-10 05:46 . 2013-03-08 03:52   2067968   ----a-w-   c:\windows\system32\mstscax.dll
2013-04-10 05:46 . 2013-03-08 03:53   376320   ----a-w-   c:\windows\system32\winsrv.dll
2013-04-10 05:46 . 2013-03-05 01:40   2049024   ----a-w-   c:\windows\system32\win32k.sys
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-05-02 14:35 . 2012-02-01 18:46   71048   ----a-w-   c:\windows\system32\FlashPlayerCPLApp.cpl
2013-05-02 01:06 . 2010-02-12 21:35   238872   ------w-   c:\windows\system32\MpSigStub.exe
2013-04-29 12:18 . 2011-01-23 00:37   788896   ----a-w-   c:\windows\system32\deployJava1.dll
2013-03-06 23:33 . 2013-03-15 11:06   164736   ----a-w-   c:\windows\system32\drivers\aswVmm.sys
2013-03-06 23:33 . 2013-03-15 11:06   49248   ----a-w-   c:\windows\system32\drivers\aswRvrt.sys
2013-03-06 23:33 . 2012-11-28 20:47   368176   ----a-w-   c:\windows\system32\drivers\aswSP.sys
2013-03-06 23:33 . 2012-11-28 20:47   49760   ----a-w-   c:\windows\system32\drivers\aswRdr.sys
2013-03-06 23:33 . 2012-11-28 20:47   62376   ----a-w-   c:\windows\system32\drivers\aswTdi.sys
2013-03-06 23:33 . 2012-11-28 20:47   765736   ----a-w-   c:\windows\system32\drivers\aswSnx.sys
2013-03-06 23:33 . 2012-11-28 20:47   66336   ----a-w-   c:\windows\system32\drivers\aswMonFlt.sys
2013-03-06 23:33 . 2013-03-15 11:06   21576   ----a-w-   c:\windows\system32\drivers\aswKbd.sys
2013-03-06 23:33 . 2012-11-28 20:47   29816   ----a-w-   c:\windows\system32\drivers\aswFsBlk.sys
2013-03-06 23:32 . 2012-11-28 20:46   41664   ----a-w-   c:\windows\avastSS.scr
2013-03-06 23:32 . 2012-11-28 20:45   228600   ----a-w-   c:\windows\system32\aswBoot.exe
2013-02-12 01:57 . 2013-03-21 18:54   15872   ----a-w-   c:\windows\system32\drivers\usb8023.sys
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\00avast]
@="{472083B0-C522-11CF-8763-00608CC02F24}"
[HKEY_CLASSES_ROOT\CLSID\{472083B0-C522-11CF-8763-00608CC02F24}]
2013-03-06 23:32   121968   ----a-w-   c:\program files\AVAST Software\Avast\ashShell.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2008-01-21 202240]
"Skype"="c:\program files\Skype\Phone\Skype.exe" [2013-02-28 18672232]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Google Desktop Search"="c:\program files\Google\Google Desktop Search\GoogleDesktop.exe" [2010-02-12 30192]
"WarReg_PopUp"="c:\program files\eMachines\WR_PopUp\WarReg_PopUp.exe" [2008-11-04 57344]
"Apoint"="c:\program files\Apoint2K\Apoint.exe" [2007-07-21 159744]
"LManager"="c:\progra~1\LAUNCH~1\LManager.exe" [2009-02-12 862728]
"Acer ePower Management"="c:\program files\eMachines\eMachines Power Management\ePowerTray.exe" [2009-04-03 698912]
"WTClient"="WTClient.exe" [2007-04-11 40960]
"AdobeAAMUpdater-1.0"="c:\program files\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe" [2010-03-06 500208]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2010-08-25 136216]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2010-08-25 171032]
"Persistence"="c:\windows\system32\igfxpers.exe" [2010-08-25 170520]
"DivXUpdate"="c:\program files\DivX\DivX Update\DivXUpdate.exe" [2011-07-28 1259376]
"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-11-28 59280]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-12-03 946352]
"RIMBBLaunchAgent.exe"="c:\program files\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe" [2011-02-18 79192]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2012-09-09 421776]
"HP Software Update"="c:\program files\Hp\HP Software Update\HPWuSchd2.exe" [2011-05-10 49208]
"avast"="c:\program files\AVAST Software\Avast\avastUI.exe" [2013-03-06 4767304]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2012-10-25 421888]
"My Scrap Nook Search Scope Monitor"="c:\progra~1\MYSCRA~2\bar\1.bin\12srchmn.exe" [2013-04-15 44784]
"MyScrapNook_12 Browser Plugin Loader"="c:\progra~1\MYSCRA~2\bar\1.bin\12brmon.exe" [2013-04-15 30096]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2013-03-12 253816]
.
c:\users\Mahan\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Monitor Ink Alerts - HP Deskjet 3050A J611 series (Network).lnk -  [N/A]
OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office12\ONENOTEM.EXE [2009-2-26 97680]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=c:\progra~1\Google\GOOGLE~1\GoogleDesktopNetwork3.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"aux"=wdmaud.drv
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WudfSvc]
@="Service"
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceNoNetwork   REG_MULTI_SZ      PLA DPS BFE mpssvc
LocalServiceAndNoImpersonation   REG_MULTI_SZ      FontCache
HPZ12   REG_MULTI_SZ      Pml Driver HPZ12 Net Driver HPZ12
.
[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2013-04-30 06:55   1642448   ----a-w-   c:\program files\Google\Chrome\Application\26.0.1410.64\Installer\chrmstp.exe
.
Contents of the 'Scheduled Tasks' folder
.
2013-05-03 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2013-04-30 14:35]
.
2013-05-03 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2013-04-30 06:49]
.
2013-05-03 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2013-04-30 06:49]
.
2013-05-03 c:\windows\Tasks\HP Photo Creations Messager.job
- c:\programdata\HP Photo Creations\MessageCheck.exe [2011-02-15 10:11]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.ie/
uDefault_Search_URL = hxxp://www.google.com/ie
mStart Page = hxxp://homepage.emachines.com/rdr.aspx?b=ACEW&l=1809&s=2&o=vb32&d=0210&m=e525
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
IE: Read with DeskBot
TCP: DhcpNameServer = 192.168.20.1
.
- - - - ORPHANS REMOVED - - - -
.
URLSearchHooks-{bf7380fa-e3b4-4db2-af3e-9d8783a45bfc} - (no file)
URLSearchHooks-{8c5878d0-6106-423b-aaa8-144c143dbf44} - (no file)
URLSearchHooks-{687578b9-7132-4a7a-80e4-30ee31099e03} - (no file)
WebBrowser-{687578B9-7132-4A7A-80E4-30EE31099E03} - (no file)
HKCU-Run-SRSHDAudioLab - c:\program files\SRS Labs\SRS HD Audio Lab\HDAL.exe
HKCU-Run-DAEMON Tools Lite - c:\program files\DAEMON Tools Lite\DTLite.exe
HKCU-Run-SpeedItUpEX - c:\program files\SpeedItup Free\SpeedItUp.exe
HKCU-Run-DeskBot - c:\program files\BellCraft.com\DeskBot\DeskBot.exe
HKCU-Run-Akamai NetSession Interface - c:\users\Mahan\AppData\Local\Akamai\netsession_win.exe
HKLM-Run-NPSStartup - (no file)
HKLM-Run-ROC_roc_dec12 - c:\program files\AVG Secure Search\ROC_roc_dec12.exe
HKLM-Run-ROC_ROC_JULY_P1 - c:\program files\AVG Secure Search\ROC_ROC_JULY_P1.exe
SafeBoot-WudfPf
SafeBoot-WudfRd
AddRemove-Recover My Files_is1 - c:\program files\GetData\Recover My Files v4\unins000.exe
AddRemove-Trusted Software Assistant_is1 - c:\program files\File Type Assistant\unins000.exe
AddRemove-{E0724276-6980-47E2-8FF2-88F473805773}_is1 - c:\program files\WinUndelete\unins000.exe
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2013-05-03 09:41
Windows 6.0.6002 Service Pack 2 NTFS
.
scanning hidden processes ... 
.
scanning hidden autostart entries ...
.
scanning hidden files ... 
.
.
c:\users\Mahan\AppData\Roaming\Apple Computer\Logs\asl.073557_30Apr13.log 4309 bytes
.
scan completed successfully
hidden files: 1
.
**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_USERS\.Default\Software\Microsoft\Internet Explorer\Approved Extensions]
@Denied: (2) (LocalSystem)
"{95B7759C-8C7F-4BF1-B163-73684A933233}"=hex:51,66,7a,6c,4c,1d,38,12,f2,76,a4,
   91,4d,c2,9f,0e,ce,75,30,28,4f,cd,76,27
"{687578B9-7132-4A7A-80E4-30EE31099E03}"=hex:51,66,7a,6c,4c,1d,38,12,d7,7b,66,
   6c,00,3f,14,0f,ff,f2,73,ae,34,57,da,17
"{98889811-442D-49DD-99D7-DC866BE87DBC}"=hex:51,66,7a,6c,4c,1d,38,12,7f,9b,9b,
   9c,1f,0a,b3,0c,e6,c1,9f,c6,6e,b6,39,a8
"{18DF081C-E8AD-4283-A596-FA578C2EBDC3}"=hex:51,66,7a,6c,4c,1d,38,12,72,0b,cc,
   1c,9f,a6,ed,07,da,80,b9,17,89,70,f9,d7
"{2EECD738-5844-4A99-B4B6-146BF802613B}"=hex:51,66,7a,6c,4c,1d,38,12,56,d4,ff,
   2a,76,16,f7,0f,cb,a0,57,2b,fd,5c,25,2f
"{326E768D-4182-46FD-9C16-1449A49795F4}"=hex:51,66,7a,6c,4c,1d,38,12,e3,75,7d,
   36,b0,0f,93,03,e3,00,57,09,a1,c9,d1,e0
"{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}"=hex:51,66,7a,6c,4c,1d,38,12,7c,f0,b1,
   38,5c,21,3d,0e,d9,78,0d,25,e1,c9,8c,d4
"{6EBF7485-159F-4BFF-A14F-B9E3AAC4465B}"=hex:51,66,7a,6c,4c,1d,38,12,eb,77,ac,
   6a,ad,5b,91,0e,de,59,fa,a3,af,9a,02,4f
"{9030D464-4C02-4ABF-8ECC-5164760863C6}"=hex:51,66,7a,6c,4c,1d,38,12,0a,d7,23,
   94,30,02,d1,0f,f1,da,12,24,73,56,27,d2
"{DBC80044-A445-435B-BC74-9C25C1C588A9}"=hex:51,66,7a,6c,4c,1d,38,12,2a,03,db,
   df,77,ea,35,06,c3,62,df,65,c4,9b,cc,bd
"{97F2FF5B-260C-4CCF-834A-2DDA4E29E39E}"=hex:51,66,7a,6c,4c,1d,38,12,35,fc,e1,
   93,3e,68,a1,09,fc,5c,6e,9a,4b,77,a7,8a
"{FF059E31-CC5A-4E2E-BF3B-96E929D65503}"=hex:51,66,7a,6c,4c,1d,38,12,5f,9d,16,
   fb,68,82,40,0b,c0,2d,d5,a9,2c,88,11,17
"{BDEADE7F-C265-11D0-BCED-00A0C90AB50F}"=hex:51,66,7a,6c,4c,1d,38,12,11,dd,f9,
   b9,57,8c,be,54,c3,fb,43,e0,cc,54,f1,1b
.
[HKEY_USERS\.Default\Software\Microsoft\Internet Explorer\ApprovedExtensionsMigration]
@Denied: (2) (LocalSystem)
"Timestamp"=hex:e2,83,2a,ad,55,26,cd,01
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'Explorer.exe'(3856)
c:\program files\MyScrapNook_12\bar\1.bin\12brstub.dll
.
------------------------ Other Running Processes ------------------------
.
c:\program files\AVAST Software\Avast\AvastSvc.exe
c:\program files\Common Files\Adobe\ARM\1.0\armsvc.exe
c:\program files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\eMachines\eMachines Power Management\ePowerSvc.exe
c:\program files\Malwarebytes' Anti-Malware\mbamscheduler.exe
c:\program files\Malwarebytes' Anti-Malware\mbamservice.exe
c:\progra~1\MYSCRA~2\bar\1.bin\12barsvc.exe
c:\program files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
c:\programdata\Skype\Toolbars\Skype C2C Service\c2c_service.exe
c:\windows\System32\Drivers\WTSRV.EXE
c:\program files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
c:\program files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
c:\program files\Windows Media Player\wmpnetwk.exe
c:\program files\Malwarebytes' Anti-Malware\mbamgui.exe
c:\windows\system32\igfxsrvc.exe
c:\windows\system32\conime.exe
c:\program files\Launch Manager\LManager.exe
c:\program files\MyScrapNook_12\bar\1.bin\12brmon.exe
c:\windows\system32\igfxext.exe
c:\windows\system32\igfxsrvc.exe
c:\windows\system32\igfxext.exe
c:\windows\system32\wbem\unsecapp.exe
c:\program files\iPod\bin\iPodService.exe
.
**************************************************************************
.
Completion time: 2013-05-03  09:48:33 - machine was rebooted
ComboFix-quarantined-files.txt  2013-05-03 08:48
.
Pre-Run: 107,625,349,120 bytes free
Post-Run: 108,411,162,624 bytes free
.
- - End Of File - - 8CF5E00D23E3ADEBC0C8E3BCD376BBF9

Many thanks
Title: Re: my laptop is running very slow and keep crashing , could you please help?
Post by: SuperDave on May 03, 2013, 03:58:23 PM
Title: Re: my laptop is running very slow and keep crashing , could you please help?
Post by: mya2012 on May 04, 2013, 01:12:50 AM
please find RK report below:

RogueKiller V8.5.4 [Mar 18 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Feedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/
Website : http://tigzy.geekstogo.com/roguekiller.php
Blog : http://tigzyrk.blogspot.com/

Operating System : Windows Vista (6.0.6002 Service Pack 2) 32 bits version
Started in : Normal mode
User : Mahan [Admin rights]
Mode : Scan -- Date : 05/04/2013 08:40:30
| ARK || FAK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 4 ¤¤¤
[HJPOL] HKLM\[...]\System : DisableRegistryTools (0) -> FOUND
[HJ SMENU] HKCU\[...]\Advanced : Start_ShowPrinters (0) -> FOUND
[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND
[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [LOADED] ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
--> C:\Windows\system32\drivers\etc\hosts

127.0.0.1       localhost


¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: WDC WD1600BEVT-22ZCT0 ATA Device +++++
--- User ---
[MBR] b3d0d638f5a1bc057264de1df565bc72
[BSP] cc291a677a2c2b9a321942236dd64364 : Windows Vista MBR Code
Partition table:
0 - [XXXXXX] ACER (0x27) [VISIBLE] Offset (sectors): 63 | Size: 10244 Mo
1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 20981760 | Size: 142381 Mo
User = LL1 ... OK!
User = LL2 ... OK!

Finished : << RKreport[1]_S_05042013_02d0840.txt >>
RKreport[1]_S_05042013_02d0840.txt



Title: Re: my laptop is running very slow and keep crashing , could you please help?
Post by: SuperDave on May 04, 2013, 11:22:06 AM
Please run RogueKiller again and delete those items.

I'd like to scan your machine with ESET OnlineScan

•Hold down Control and click on the following link to open ESET OnlineScan in a new window.
 ESET OnlineScan (http://eset.com/onlinescan)

•Click the (http://i424.photobucket.com/albums/pp322/digistar/esetOnline.png) button.
•For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
•Check (http://i424.photobucket.com/albums/pp322/digistar/esetAcceptTerms.png)
•Click the (http://i424.photobucket.com/albums/pp322/digistar/esetStart.png) button.
•Accept any security warnings from your browser.
•Check (http://i424.photobucket.com/albums/pp322/digistar/esetScanArchives.png)
•Push the Start button.
•ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
•When the scan completes, push (http://i424.photobucket.com/albums/pp322/digistar/esetListThreats.png)
•Push (http://i424.photobucket.com/albums/pp322/digistar/esetExport.png), and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
•Push the (http://i424.photobucket.com/albums/pp322/digistar/esetBack.png) button.
•Push (http://i424.photobucket.com/albums/pp322/digistar/esetFinish.png)
A log file will be saved here: C:\Program Files\ESET\ESET Online Scanner\log.txt
Title: Re: my laptop is running very slow and keep crashing , could you please help?
Post by: mya2012 on May 08, 2013, 07:17:45 AM
hi Dave,

I ran the Eset scanner however i got a message no threats detected so no report been created.

one more thing is when i switch the laptop on it goes to a screen with advanced options , i have always hit the enter to run the windows in normal but can you please tell me why this keep happening?before i forget my laptop speed has changed and it is running much faster than before!  :D

Many thanks
Title: Re: my laptop is running very slow and keep crashing , could you please help?
Post by: SuperDave on May 08, 2013, 11:48:00 AM
Quote
one more thing is when i switch the laptop on it goes to a screen with advanced options , i have always hit the enter to run the windows in normal but can you please tell me why this keep happening?
I'm sure how to fix this. Perhaps after we do some cleanup you could start a thread in one of the software or hardware forums on this site. There are plenty of experts there.

Download this program and run it Uninstall ComboFix (http://download.bleepingcomputer.com/sUBs/CF_UNINST.EXE) .It will remove ComboFix for you

****************************************
Click Start> Computer> right click the C Drive and choose Properties> enter
Click Disk Cleanup from there.

(http://i424.photobucket.com/albums/pp322/digistar/diskcleanup2.jpg)

Click OK on the Disk Cleanup Screen.
Click Yes on the Confirmation screen.

(http://i424.photobucket.com/albums/pp322/digistar/diskcleanup.jpg)

This runs the Disk Cleanup utility along with other selections if you have chosen any. (if you had a lot System Restore points, you will see a significant change in the free space in C drive)
*****************************************
Go to Microsoft Windows Update (http://windowsupdate.microsoft.com/) and get all critical updates.

----------

I suggest using WOT - Web of Trust (http://www.mywot.com/). WOT is a free Internet security addon for your browser. It will keep you safe from online scams, identity theft, spyware, spam, viruses and unreliable shopping sites. WOT warns you before you interact with a risky website. It's easy and it's free.

SpywareBlaster (http://www.javacoolsoftware.com/spywareblaster.html)- Secure your Internet Explorer to make it harder for ActiveX programs to run on your computer. Also stop certain cookies from being added to your computer when running Mozilla based browsers like Firefox.
* Using SpywareBlaster to protect your computer (http://www.bleepingcomputer.com/forums/tutorial49.html) from Spyware and Malware
* If you don't know what ActiveX controls are, see here (http://www.webopedia.com/TERM/A/ActiveX_control.html)

Protect yourself against spyware using the Immunize feature in Spybot - Search & Destroy. (http://www.safer-networking.org/en/spybotsd/index.html) Guide: Use Spybot's Immunize Feature (http://www.bleepingcomputer.com/tutorials/tutorial43.html#immunize) to prevent spyware infection in real-time. Note: To ensure you have the latest Immunizations always update Spybot - Search & Destroy before Immunizing. Spybot - Search & Destroy FAQ (http://www.safer-networking.org/en/faq/index.html)

Check out Keeping Yourself Safe On The Web  (http://evilfantasy.wordpress.com/2008/05/20/keeping-yourself-safe-on-the-web/) for tips and free tools to help keep you safe in the future.

Also see Slow Computer? It may not be Malware (http://evilfantasy.wordpress.com/2008/05/24/slow-computer-it-may-not-be-malware/) for free cleaning/maintenance tools to help keep your computer running smoothly.
Safe Surfing!
Title: Re: my laptop is running very slow and keep crashing , could you please help?
Post by: mya2012 on May 09, 2013, 02:41:02 AM
Hi Dave,

thanks for the suggestion . I will certainly open a new thread for advance option screen.

I did cleaned up the drive c and freed 22 Mb.
I also downloaded spyware Blaster 5.0 and WOT.

At the end I would also thank you so much for fixing my laptop and getting rid of all those threats!
wish you the best.
Mya
Title: Re: my laptop is running very slow and keep crashing , could you please help?
Post by: SuperDave on May 09, 2013, 11:45:58 AM
You're welcome. I will lock this thread. If you need it re-opened, please send me a pm.