Computer Hope
Microsoft => Microsoft Windows => Windows Vista and 7 => Topic started by: porter1998 on September 24, 2008, 07:38:15 AM
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I recently reinstalled everything on my computer with the recovery disk from gateway for my emachines computer. Now i cannot download any updates from microsoft. Someone please help.
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What version of Windows are we working with here?
Also, is it a genuine version (or have you activated it yet)?
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1.You can turn of the firewall and lower your security settings in ie.
2.Windows update gives you an error code when fails post it here along with more INFO.
3.You can autoupdate and let in run for and hour. Restart the pc and try connecting again.
PS. post your update log located at %windir%\Windowsupdate.log
Good luck!
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I think i kind of found a way to download the updates. I am downloading all 100 of them little by little. I am hoping this will work with all of them. I will let you know. Thanks again
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I downloaded all the updates. Now i have a problem with java. I cannot open anything that needs to use java. SOmeone please help. thank you in advance.
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Go to the Java site: http://www.java.com/en/.
Download.
Install.
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I went there and downloaded the java. Still no luck with it working.
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I went there and downloaded the java. Still no luck with it working.
What web browser?
Go to: Control Panel>Java>General Tab, click "About" - what does it say?
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It says the information about java. The version I have is version 6 update 7 (build 1.6.0_07-b06)
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It says the information about java. The version I have is version 6 update 7 (build 1.6.0_07-b06)
You have the latest version.
What web browser?
What, specifically, is the problem? If you go to: http://www.java.com/en/, and click on "Do I Have Java?" what happens?
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I have IE7 and when i go to that site it just keeps going (the circle on the site).
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Open IE7, go to Tools>Manage add-ons>Enable or disable>In the "Show" box->Add-ons currently loaded; is Java shown? Is it "enabled?"
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java is there and it is enabled.
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Why do you think that Java doesn't work?
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I have not a clue. I have tried everything i can think of to make sure it is working but the only thing that I haven't done was uninstall and reinstall.
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I have not a clue. I have tried everything i can think of to make sure it is working but the only thing that I haven't done was uninstall and reinstall.
We're not communicating - Specifically, why do you think that Java is not working? Give a specific website or other specific example that indicates to you that your Java install doesn't work.
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I cannot go to any javascript sites and it says that it is not enabled it may not be installed.
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I cannot go to any javascript sites and it says that it is not enabled it may not be installed.
Last try - provide the address for a SPECIFIC site where you have a problem.
Download and install Firefox: http://www.mozilla.com/en-US/, - same problem?
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uninstall java, restart pc, open ie7 go to tools->options (general tab) -> settings(browser history)
->view objects
make sure there are no java files.
install java and restart.
Check both ie7 and firefox if java is working.
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The specific sites are anything to do with java (example: pogo). I tired to uninstall and reinstall java 2 times and still nothing seems to work. It doesn't work in firefox either. Someone please help, this is driving me nuts. thank you in advance.
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You may have not have Java enabled in IE or there may be something stuck in the browser cache that is interfering.
Be sure that you have Java installed, then:
1) Open IE: Tools>Manage Add-ons>Enable and Disable Add-Ons>look for and click on Sun Java, make sure that the "Enabled" radio button is selected.
2) Open IE: Tools>Internet Options>General Tab>Browsing History>Delete. Delete: History, Cookies and Temporary Internet Files. You can "Delete All," if you wish.
Close IE.
3) Open IE: Tools>Internet Options>General Tab>Browsing History>Settings>View Objects. Delete any references to Pogo games or any other Java applets. Close IE and re-start it.
Suggest that you try Pogo after each step.
Post back and let us know ow you're doing.
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I have 3 other things in the browsing history>view objects. They are: MUwebcontrol class, WUwebcontrol class, and Yinststarter class.
I don't know if any of these are java related so I didn't delete these.
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The first two are fine - leave them, I don't know the third but leave it for now.
Which steps have you done?
Can you access Pogo?
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I followed the steps that were written in one of the last posts. I cleared everything out and still I can't get onto pogo (or any other website with java)
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Did you do ALL of these?
You may have not have Java enabled in IE or there may be something stuck in the browser cache that is interfering.
Be sure that you have Java installed, then:
1) Open IE: Tools>Manage Add-ons>Enable and Disable Add-Ons>look for and click on Sun Java, make sure that the "Enabled" radio button is selected.
2) Open IE: Tools>Internet Options>General Tab>Browsing History>Delete. Delete: History, Cookies and Temporary Internet Files. You can "Delete All," if you wish.
Close IE.
3) Open IE: Tools>Internet Options>General Tab>Browsing History>Settings>View Objects. Delete any references to Pogo games or any other Java applets. Close IE and re-start it.
Suggest that you try Pogo after each step.
Post back and let us know ow you're doing.
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yes i did all of those. Still no luck.
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Okay - let's back up for a minute :).
1) Uninstall Java: Start>Control Panel>Add/Remove Programs, uninstall ALL instances of Java. Shut down the computer, wait 10 seconds and re-start.
2) Download and run CCleaner: www.ccleaner.com. On the Windows tab, make sure that the first three items are selected under Internet Explorer and that Temporary Files are selected under System. If more items are selected, that's ok. "Run Cleaner" at bottom right of screen.
3) Reset IE: Start IE>Tools>Internet Options>Advanced Tab>Reset. Close IE and re-start computer.
4) Download and install Java.
5) Re-start computer.
Do the above in order and post back.
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You originally posted about having problems with Windows updates.
Maybe, we should start with this problem, first.
What are those problems?
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I got tired of using that dammed recovery disk from gateway for my emachines, so i just bought XP home :o
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Way to go :)
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He's not the OP...
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I'm aware of this, but I'm always glad to compliment anyone, who acquired own Windows CD :)
Don't you?
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;D
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yes i did all of those. Still no luck.
So, Java Console was enabled in IE7?
If so, and you've done everything else...
You originally posted about having problems with Windows updates.
Maybe, we should start with this problem, first.
What are those problems?
We know that you said that you fixed the original Windows update problem but an explanation of that problem may shed some light on the current problem.
What was wrong, any error messages? How did you fix it?
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I didn't really fix windows update. What I did was install each update one by one. That is how I got to install all of them. I didn't get any error messages that I recall. yes java is turned on in IE7 (as far as I know).
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What happens when you go to Windows Update?
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When i try to go to windows update through internet explorer, the page won't load. I have to go through the microsoft website and then try to download them. When I downloaded them all together there were about 50 that could not be downloaded. There was no error message that I saw.
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You might try this. It worked for me and many others.
Re-register the Windows Update DLL with the commands below
Click Start, click Run, type cmd, and then click OK.
Type the following commands. Press ENTER after each command. Wait for succeeded after each entry before proceding to the next entry.
regsvr32 wuapi.dll
regsvr32 wuaueng.dll
regsvr32 wuaueng1.dll
regsvr32 wucltui.dll
regsvr32 wups.dll
regsvr32 wups2.dll
regsvr32 wuweb.dll
Attempt to run Windows Update
Also try the Windows Installer link for Non-Vista machines from Microsoft.
http://support.microsoft.com/kb/315346
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You can also try...
Download, and run Windows Update Repair Tool: http://software.hitoma.com/WURT/
To download the tool, click on I Agree link.
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I tried to register the components by following the last post on how to do this. That still didn't change anything. I also tried to download and run that program about windows update that still didn't help. I have a question about the program to fix windows update, should I reinstall internet explorer? All I have for a cd for my computer is my recovery cd. I a at a loss once again. Please help. Thank you in advance.
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there were about 50 that could not be downloaded
Downloaded, or installed?
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Just my opinion - at this time I think that I would re-install from the recovery disk, again.
Best of luck.
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The updates could not be installed. They could be downloaded but not installed. Also I tried to reinstall everything from the recovery disk and nothing changed.
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How are you connected to the interent?
What type of connection? Any router involved? Wired, or wireless?
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Also I tried to reinstall everything from the recovery disk and nothing changed.
How did you re-install - step by step?
Did you receive any error messages during the recovery (re-install of the operating system)?
Is this the correct recovery disk for your computer?
What is the make and model of your computer?
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How are you connected to the interent?
What type of connection? Any router involved? Wired, or wireless?
I am connected to the internet through a router but it is directly hooked to the computer. I have a cable connection.
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Also I tried to reinstall everything from the recovery disk and nothing changed.
How did you re-install - step by step?
Did you receive any error messages during the recovery (re-install of the operating system)?
Is this the correct recovery disk for your computer?
What is the make and model of your computer?
I reinstalled from the recovery disk. Also I ordered it right from the manufacterer.
The make and model of my computer is emachines t6420
I did not recieve any errors.
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So, I assume that you started your computer with the Recovery CD in the CD drive and booted from the CD - is this correct? Were you asked any questions/given any warnings during the Recovery process?
Go to System Properties: Windows key+Pause/Break key, or: Control Panel>System; on the General Tab, what does it say under "System?"
Click on the Hardware Tab>Device Manager, you will see a listing of devices in your computer. Are there any yellow exclamation points?
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Yes I used the recovery from the cd itself. The only warnings and prompts that were given to me is about recovery or formating the hard drive. I formatted the hard drive and reinstalled everything.
Under the System in the general tab this is what it says
Microsoft Windows XP
Media Center Edition
Version 2002
Service Pack 2
Then the oem number
Then this
Emachines
AMD Athlon(tm) 64 Processor
3400+
2.21 Ghz 896 MB of RAM
Physical Address extension
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So, I assume that you started your computer with the Recovery CD in the CD drive and booted from the CD - is this correct? Were you asked any questions/given any warnings during the Recovery process?
Go to System Properties: Windows key+Pause/Break key, or: Control Panel>System; on the General Tab, what does it say under "System?"
Click on the Hardware Tab>Device Manager, you will see a listing of devices in your computer. Are there any yellow exclamation points?
And, what is the status of the computer now?
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There are no exclamation points by anything. Also the status of the computer is that I still cannot download anything with java and cannot download updates through internet explorer.
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Porter - I'm very sorry but I'm out of ideas and, were I you, would contact emachines directly. But, many others are here who may have some different thoughts - keep checking in.
Best of luck.
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I have a kind of dumb question. Could there be a corrupt file in windows that is not allowing me to access java websites?
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Try to connect the computer straight to the modem, bypassing router.
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I can use java again. I haven't tried the updates yet. I really need to have the wireless router hooked up. Is there any way around this issue with it being hooked up?
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There is a known problem with some machines after SP3 is installed with inability to install updates. Here are step by step instructions to resolve it.
Re-register the Windows Update DLL with the commands below
Click Start, click Run, type cmd, and then click OK.
Copy and paste each of the following commands. Press ENTER after each command.
regsvr32 wuapi.dll
regsvr32 wuaueng.dll
regsvr32 wuaueng1.dll
regsvr32 wucltui.dll
regsvr32 wups.dll
regsvr32 wups2.dll
regsvr32 wuweb.dll
Then run the update again . .
If anyone knows someone with this problem give them this info. They will think you are very smart. ;)
GX1
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Your router may have a problem.
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I unhooked the router and I thought that java was working fine. I went to the pogo site and it says that I don't have java installed. I know I do. Does anyone know if I unhooked the router, should I reinstall java?
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Did you try GX1_Man's solution?
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Did you try GX1_Man's solution?
Yes I did what they wanted me to do. I don't have a problem updating anymore it is a problem with java on certain sites
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I also forgot to say that I do not have SP3. It gave me more problems than not.
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Not sure if this was posted...
http://www.amset.info/windows/auto-updates.asp (http://www.amset.info/windows/auto-updates.asp)
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Don't worry about SP3. You don't have to have it.
As for Java, I think, we established already, that it's caused by your router. You, most likely, need a new router.