Computer Hope

Other => Other => Topic started by: Crystal P. on March 30, 2004, 08:15:55 AM

Title: CPU HELP
Post by: Crystal P. on March 30, 2004, 08:15:55 AM

Maybe someone can help.........I have an HP Pavilion XT983 Processor....I have not had the computer hooked up since December.  I connected it last night.  It worked fine for about 15 minutes and then just shut off with no warning whatsoever.  I turned it back on - it worked for about 5 minutes.  I thought it may be the outlet so I moved it to a different location and it still did the same thing.  Anyone know what may have caused this and what can be done to fix it? ??? ??? ???

Title: Re: CPU HELP
Post by: Joleen on April 05, 2004, 07:46:46 AM

Update virus definitions and scan for viruses and spyware.

Title: Re: CPU HELP
Post by: merlin on April 05, 2004, 02:18:50 PM

is it the m$blaster worm ?

Title: Re: CPU HELP
Post by: Computer Hope Admin on April 08, 2004, 12:55:51 PM

The mblaster worm usually reboots the computer every five minutes, however it is still possible that it could be a virus. Additional information about mblaster can be found on the below link.

http://www.computerhope.com/vinfo/blaster.htm

As Joleen and merlin recommended definitely make sure you have the latest up-to-date version of your virus scanner installed.

Title: Re: CPU HELP
Post by: wrathchild_67 on April 13, 2004, 07:40:26 PM

For a quick fix, download McAfee's Stinger program:
http://vil.nai.com/vil/stinger/

Then make sure to patch your OS (if it is Windows 2000/XP) with the appropriate version of the Microsoft patch outlined in KB823980.

Windows XP:
http://www.microsoft.com/downloads/details.aspx?FamilyID=2354406C-C5B6-44AC-9532-3DE40F69C074&displaylang=en

Windows 2000:
http://www.microsoft.com/downloads/details.aspx?FamilyID=C8B8A846-F541-4C15-8C9F-220354449117&displaylang=en