Computer Hope

Microsoft => Microsoft Windows => Windows Vista and 7 => Topic started by: brian1869 on April 19, 2009, 03:18:07 AM

Title: really need some help please
Post by: brian1869 on April 19, 2009, 03:18:07 AM

i did a windows update now my laptop just says installing update 3 of 3 0% and does nothing else tried rebooting just goes back to same screen also tried booting in safe mode just shuts itself down and reboots back to installing update page any help really appreciated

brian

Title: Re: really need some help please
Post by: quaxo on April 19, 2009, 04:06:10 AM

Version of Windows?

Title: Re: really need some help please
Post by: brian1869 on April 19, 2009, 09:07:33 AM

windows vista

Title: Re: really need some help please
Post by: quaxo on April 19, 2009, 09:26:54 AM

Use your Vista disc to repair the installation. Once you are able to get to your desktop again, download and install this and try again:
http://www.microsoft.com/downloads/details.aspx?familyid=1ADF1D6C-AD46-4D09-A99C-BA3B1D9BCF4F&displaylang=en (http://www.microsoft.com/downloads/details.aspx?familyid=1ADF1D6C-AD46-4D09-A99C-BA3B1D9BCF4F&displaylang=en)