Computer Hope

Software => Computer viruses and spyware => Topic started by: katkat on July 17, 2004, 12:22:14 AM

Title: Installing Norton AV
Post by: katkat on July 17, 2004, 12:22:14 AM

I can't install ng Norton AV it keeps saying that it's having trouble installing Test_SymRedir. I really need help please! Anyone knows what to do?

Title: Re: Installing Norton AV
Post by: robertmillar on July 17, 2004, 02:01:10 AM

Which operating system are you using?

Title: Re: Installing Norton AV
Post by: dl65 on July 17, 2004, 01:34:05 PM

Kitkat....what version is it your trying to install?

does it go thru the pre install scan ok ....or is that were its hanging up .Do you already have other norton products installed ?

let us  know
dl65  ???

Title: Re: Installing Norton AV
Post by: kat-kat on July 18, 2004, 05:03:40 AM

robertmillar: I'm using windows XP


dl65: I'm trying to install the 2004 version and it does goes through the pre-scan alright. I used to have Norton AV before but I uninstalled it before trying to the latest version.

Anyone knows what to do??

Title: Re: Installing Norton AV
Post by: kat-kat on July 18, 2004, 05:08:33 AM

robertmillar: I'm using XP


dl65: I'm trying to install the 2004 version. It goes through the scan alright it hangs-up during the installation itself. Well, i used to have another Norton product before but i removed it before trying to install this new one.

Title: Re: Installing Norton AV
Post by: Raptor on July 18, 2004, 08:00:16 AM

You should use a program such as Advanced System Optimizer and Regseeker to clean your registry and redundant files that may be causing these issues. (Especially if you uninstall and then reinstall the same program)

http://www.snapfiles.com/get/regseeker.html - Regseeker - Freeware

http://www.systweak.com/asov2/ - Advanced System Optimizer - Free Trial

I suggest you follow the instructions.