Computer Hope
Microsoft => Microsoft Windows => Windows Vista and 7 => Topic started by: salzbrunb on June 28, 2012, 05:53:56 PM
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A couple weeks ago my computer stopped working. I closed it and when i opened it back up there was a black screen. It sounds like its on and the indicator lights are working. but the screen is black and when i plug it into an external screen like a tv it still does not work. I let it sit for a week or so and i plugged it back in to charge and it turned on. I used it for a couple minutes then closed it again. when i came back, it went back to not working again. Please help.
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Maybe the GPU chipset is failing due to overheating as this intermittent problem from not booting or blackscreen indicates that its being faulty. The video chip means a motherboard or laptop replacement. If you can do further testing, try running a diagnostic test for the hard drive and memory modules since most laptop nowadays have these options.