Computer Hope

Software => Computer software => Topic started by: Nickykabob on June 10, 2018, 03:12:42 PM

Title: Video Software won't respond.
Post by: Nickykabob on June 10, 2018, 03:12:42 PM
A while ago I had bought this video software from NCH software. All was working fine for a while until when I boot this up the whole application doesn't seem to respond to any kind of input from me. Also seems like the damned thing isn't even there. Every time it the application will sit in the corner of the screen. The only way I can close the software is force closing it via the task manager. I have already attempted to uninstall and reinstall the software, reset my computer and contacted NCH. It seems like a specific problem but hopefully, it can be solved.

Hopefully, the picture provided will help.
Title: Re: Video Software won't respond.
Post by: Mark. on June 10, 2018, 04:34:02 PM
did this only start happening after the 1803 Windows 10 update?
Title: Re: Video Software won't respond.
Post by: patio on June 10, 2018, 04:38:18 PM
What is the software called ? ?
Title: Re: Video Software won't respond.
Post by: Nickykabob on June 10, 2018, 05:11:38 PM
NCH VideoPad Video Editor

I would imagine I could've been the update as well.
Title: Re: Video Software won't respond.
Post by: Mark. on June 10, 2018, 06:40:22 PM
I know MS has tightened the noose on a lot of software (usually really old stuff) with the 1803 update, Office 2002 comes to mind.
so maybe VideoPad is similarly effected.
if you have tried uninstalling, rebooting and reinstalling without success, I would be jumping on the NCH site for some support.
Title: Re: Video Software won't respond.
Post by: patio on June 10, 2018, 07:54:55 PM
Judging from their website i'm sorry you spent money on it...
Title: Re: Video Software won't respond.
Post by: Salmon Trout on June 11, 2018, 01:30:13 PM
Judging from their website i'm sorry you spent money on it...
it's just yet another GUI front end with ffmpeg in the background doing all the work. Why would anyone pay for it when Handbrake is free?
Title: Re: Video Software won't respond.
Post by: patio on June 11, 2018, 06:18:49 PM
No idea...