Computer Hope

Software => Internet browsers => Topic started by: doer on November 15, 2013, 08:36:49 PM

Title: There are no comments below a video on YouTube in Mozilla
Post by: doer on November 15, 2013, 08:36:49 PM
It's been a couple weeks already like that. There are no visible comments below a video on YouTube. They were visible before. That's what happens in Mozilla browser. I can see comments/posts in IE browser on YT though. How is that? I don't understand that. That's odd.
Title: Re: There are no comments below a video on YouTube in Mozilla
Post by: ad2066 on November 17, 2013, 05:48:57 AM
Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:

Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.
https://support.mozilla.org/kb/Safe+Mode
https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
Title: Re: There are no comments below a video on YouTube in Mozilla
Post by: doer on November 17, 2013, 08:05:54 PM
I followed your instructions ad2066 and still no changes. Comments still cannot be seen below a video. After all of these I even did reset Firefox - no help. Then I had uninstall and reinstall Mozilla Firefox - no help.
This must be really weird case.
Thank you for your willingness to help me anyway.
Title: Re: There are no comments below a video on YouTube in Mozilla
Post by: PCdoc on November 18, 2013, 03:51:47 AM
Did you download latest copy of firefox and installed it after uninstalling it or did you install from the setup you already had saved on your desktop. (That's what most people do).
Title: Re: There are no comments below a video on YouTube in Mozilla
Post by: doer on November 18, 2013, 08:30:20 AM
Did you download latest copy of firefox and installed it after uninstalling it or did you install from the setup you already had saved on your desktop. (That's what most people do).
Yes, I have downloaded the latest version of Mozilla: 25.0.1 and I even did the same pocedures again given by ad2066. Comments still have not been seen.
Title: Re: There are no comments below a video on YouTube in Mozilla
Post by: patio on November 18, 2013, 08:40:40 AM
Have you setup a Google + account ? ?
UTube requires it now....
Title: Re: There are no comments below a video on YouTube in Mozilla
Post by: doer on November 18, 2013, 09:10:09 AM
Have you setup a Google + account ? ?
UTube requires it now....
You think that this could be a reason?
I don't think I did such a setup. Let me see.
Once YouTube have merged with Google we have just mess >:( >:(
Title: Re: There are no comments below a video on YouTube in Mozilla
Post by: patio on November 18, 2013, 09:38:50 AM
It's their playground...

They can take their ball and go home anytime...unfortunately.
Title: Re: There are no comments below a video on YouTube in Mozilla
Post by: PCdoc on November 18, 2013, 08:59:42 PM
You don't require youtube account to 'see' comments.
Title: Re: There are no comments below a video on YouTube in Mozilla
Post by: doer on November 18, 2013, 09:35:10 PM
Seems like whatever I do comments still not visible. Weird:))
Title: Re: There are no comments below a video on YouTube in Mozilla
Post by: PCdoc on November 19, 2013, 12:28:02 AM
Did you try Help >> Restart with Add-Ons Disabled ??
Title: Re: There are no comments below a video on YouTube in Mozilla
Post by: doer on November 19, 2013, 07:31:10 AM
Did you try Help >> Restart with Add-Ons Disabled ??
Yes, I did. With older Mozilla version and with a new one as well.
Title: Re: There are no comments below a video on YouTube in Mozilla
Post by: Google on November 19, 2013, 07:16:55 PM
Have you setup a Google + account ? ?
UTube requires it now....

I deleted my Youtube account for this reason.
Title: Re: There are no comments below a video on YouTube in Mozilla
Post by: Calum on November 20, 2013, 06:56:19 AM
Have you setup a Google + account ? ?
UTube requires it now....

Does it?  I don't have a G+ account and can still use Youtube and see comments as usual.
I'm basing my assumption that I don't have a G+ account based on the fact that on the Google home page, when logged in, I see a "+You" link which, when clicked, directs me to "Join Google+ by creating your public profile".  I've never knowingly signed up to G+ and don't intend to.

I deleted my Youtube account for this reason.

Ironic ;D
Title: Re: There are no comments below a video on YouTube in Mozilla
Post by: Google on November 20, 2013, 07:18:05 AM

Ironic ;D

Google is great for the most part - even Google+, by itself is okay. But forcing people to join Google+ in order to have a Youtube account is not okay at all.
Title: Re: There are no comments below a video on YouTube in Mozilla
Post by: doer on November 20, 2013, 10:23:17 PM
Lately I had installed another browser - Google Chrome. Some time after that I went back to Mozilla to see YouTube and... there you go! I can see YT comments now.
Well... I don't know...
Title: Re: There are no comments below a video on YouTube in Mozilla
Post by: soybean on November 21, 2013, 10:07:22 AM
Keep in mind comments are not posted on all youtube videos.  Comments can be disallowed by they youtube user posting the video on youtube.  But, if comments are not allowed, this fact will be displayed below the video.  Anyway, just thought I'd mention this in case this might apply to videos where you saw no comments and overlooked the notice that comments were not allowed.

Regarding the comments about needing a Google account, that only applies to people who want to upload video content to youtube or post comments on youtube.  I don't believe you need to be signed on to a Google account to view comments posted for a video.
Title: Re: There are no comments below a video on YouTube in Mozilla
Post by: Google on November 21, 2013, 10:42:49 AM
Regarding the comments about needing a Google account, that only applies to people who want to upload video content to youtube or post comments on youtube.  I don't believe you need to be signed on to a Google account to view comments posted for a video.

Yep, you are correct. Although it's not just a Google account. It's a Google+ account. I have a Google account, but not Google plus and I am not allowed a Youtube channel or allowed to post comments on videos. It's rather unfortunate.
Title: Re: There are no comments below a video on YouTube in Mozilla
Post by: doer on November 21, 2013, 01:17:08 PM
Keep in mind comments are not posted on all youtube videos.  Comments can be disallowed by they youtube user posting the video on youtube.  But, if comments are not allowed, this fact will be displayed below the video.  Anyway, just thought I'd mention this in case this might apply to videos where you saw no comments and overlooked the notice that comments were not allowed.
Yes, I'm aware about this. I meant I had not seen comments below any video on YT (just in Mozilla browser).


Title: Re: There are no comments below a video on YouTube in Mozilla
Post by: Google on November 21, 2013, 01:34:23 PM
Quote
Yes, I'm aware about this. I meant I had not seen comments below any video on YT (just in Mozilla browser).

But you're okay now right? :

Lately I had installed another browser - Google Chrome. Some time after that I went back to Mozilla to see YouTube and... there you go! I can see YT comments now.
Well... I don't know...
Title: Re: There are no comments below a video on YouTube in Mozilla
Post by: doer on November 21, 2013, 02:05:07 PM
But you're okay now right? :
Yes I am. Thanks  :)
Title: Re: There are no comments below a video on YouTube in Mozilla
Post by: doer on November 23, 2013, 11:43:51 AM
Haha! And now I can't see comments again on YT (just in Mozilla Browser). I really don't know what the reason of that could be.
But I don't worry about this any longer. It's not a big deal. I still can use another browser to see comments on YT.
I just was really curious then what the reason could be of this. Writing this post I just want to let you know guys what has happened lately. That's all.
Title: Re: There are no comments below a video on YouTube in Mozilla
Post by: patio on November 24, 2013, 06:42:07 AM
Trust me...you're not missing anything...