Computer Hope

Microsoft => Microsoft Windows => Windows 10 and 11 => Topic started by: Conroyale on September 07, 2019, 01:21:58 PM

Title: Problems with hard drives
Post by: Conroyale on September 07, 2019, 01:21:58 PM
I've been having problems with my computer for the past six months. I have one hard drive that sometimes doesnt register on my computer and when it does, my computer to freeze pretty regularly. Another one of mine isn't letting my computer connect to the internet and when it is connected, it runs at a snail's pace compared to the other one. What can I do to resolve this issue?
Title: Re: Problems with hard drives
Post by: Geek-9pm on September 07, 2019, 04:56:37 PM
From your post, it would seem that almost anything might be the problem.
Here is my wild guess. Crazy wild off the wall shot in the dark.

It is your CD-ROM drive!  :P

Remove both power and data from the CD-ROM drive and see what happens.
Title: Re: Problems with hard drives
Post by: Conroyale on September 07, 2019, 09:32:04 PM
I don't have a CD-ROM drive, unfortunately. Unless I do and I just don't know it. There isn't a place for me to insert CDs.
Title: Re: Problems with hard drives
Post by: Lisa_maree on September 07, 2019, 10:28:07 PM
Hi

It's possible all the symptoms you describe are related to failing hard drives. With any drive you can test it's health with a program called HD sentinel a trial version is available from here 

https://www.hdsentinel.com/

Title: Re: Problems with hard drives
Post by: Conroyale on September 08, 2019, 10:37:19 AM
Awesome! I'll try it out and get back to you with what I find.

Edit: The program says that my HDD is perfectly fine...now I have no idea what to do.
I posted this problem earlier and when I built this computer I just took that hard drive and put it into this one. Then someone said that that was the problem because it has all different drivers and I need to adjust them for the new computer. Could that be what the problem is? I tried to figure out how to update the drivers but I got nowhere.
Title: Re: Problems with hard drives
Post by: patio on September 08, 2019, 01:50:40 PM
Yes... thats the issue...travel to the MBoard manuf. site and grab all drivers...install chipset drivers 1st...then re-boot...then all others
Title: Re: Problems with hard drives
Post by: Conroyale on September 08, 2019, 05:57:29 PM
I installed the drivers and will let you know if that solved the problem. Thanks for the help!
I previously thought it was the HDD manufacturer's site to download the drivers and not the motherboard's. I really appreciate the assistance!
Title: Re: Problems with hard drives
Post by: Conroyale on September 08, 2019, 07:01:02 PM
It didn't solve the problem but that could be because the motherboard driver that I couldn't install wasn't compatible. I think it could be because in BIOS I have it set to AHCI and whenever I switch to RAID it just reboots back to BIOS and the driver has RAID in the title, but other than that I don't know.
Title: Re: Problems with hard drives
Post by: patio on September 08, 2019, 07:22:41 PM
The MBoard drivers should take regardless of what mode is set...U sure you grabbed the right ones ? ?
Title: Re: Problems with hard drives
Post by: Conroyale on September 08, 2019, 07:34:56 PM
My motherboard is a B350M Gaming Pro and there were 4 drivers given on the site.
The four were: Realtek PCI-E Ethernet Drivers, Realtek High Definition Audio Driver, AMD Chipset Driver, and AM4 RAID Driver.
I installed the chipset driver and then rebooted, as per your instructions, and then the remaining three but the last one says "system configuration is not compatible for RAID drivers or applications installation."