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Software => Computer viruses and spyware => Virus and spyware removal => Topic started by: ANun77 on June 26, 2010, 06:43:15 PM

Title: trying to get rid of trojan fakespypro
Post by: ANun77 on June 26, 2010, 06:43:15 PM

I have been infected with a trojan fakespypro masked as AV Suite.  I am getting annoying pop-ups telling me I have infections.  It changed IE so it won't work for me but then it will open by itself to some porn site. It blocked microsoft essentials so I was unable to get it to run.  I logged off of my account and logged in as a different user where I was able to access the internet and run my antivirus program.  After removing the virus I reboot my computer and there it is back!
So far I have followed the instructions on the 'read this first' post.  I downloaded and ran all programs.  I am having trouble with hijackthis.  When I right click on the icon it does not give me the option to run as administrator. (I am running Vista)  I also could not locate log files on superantispyware after running it.  ??? 
What do you need me to do now?  Thank you sincerely for any help that you can offer.

Title: Re: trying to get rid of trojan fakespypro
Post by: Dr Jay on June 27, 2010, 02:23:28 PM

Hello, and welcome to Computer Hope.

Please note the following information about the malware forum:

• Only the Malware Specialist Team is allowed to give advice on removing malware from your computer.
  
• From this point on, please do not make any more changes to your computer; such as install/uninstall programs, use special fix tools, delete files, edit the registry, etc. - unless advised by the staff I noted above.
  
• Please do not attach logs or post them in Quote/Code boxes unless requested.
  
• Please do not ask for help elsewhere (in this site or other sites). Doing so can result in system changes, which may not show up in the logs you post.
• If you have already asked for help somewhere, please post the link to the topic you were helped.
• We try our best to reply quickly, but for any reason we do not reply in two days, reply to this topic with the word BUMP
  
• Lastly, keep in mind that we are volunteers, so you do not have to pay for malware removal. Persist in this topic until its close, and your computer is declared clean.

Please visit this webpage for a tutorial on downloading and running ComboFix:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

See the area: Using ComboFix, and when done, post the log back here.