Computer Hope

Internet & Networking => Networking => Topic started by: continuumcomplex on December 30, 2008, 08:52:33 PM

Title: Limited/No Connectivity
Post by: continuumcomplex on December 30, 2008, 08:52:33 PM
Hello all. I didn't want to start another topic on this, but it's been about two weeks since I ressurected my old topic on this issue and haven't gotten a reply. So i'm assuming it's because I ressurected the old topic. heh heh. So I thought I would repost it and if there is just no one who knows how to help me, then I suppose i'll just have to deal. Anyway...on to the issue!

Basically.. my wife's laptop had some issues with a massive infestation of..well, all kinds of stuff. We ran smitfraud and some other things and fixed it..however, ever since then her laptop has been incapable of finding an IP address automatically. It keeps getting the message "Limited or No Connectivity". We temporarily fixed this problem by running ip config /all on my computer, getting my connection information to our mutual router and manually inputting it into her laptop. Now, we've moved, and I tried to repeat the same procedure but it didn't work. I'm assuming it's because I did something wrong, since that would be the simplest solution.

When I tried to fix it, the message changed to no longer read Limited or No Connectivity, and said that the computer was Connected, however it would not load any webpages.

Anyway.. her comp specs:
Dell inspiron ME051
Intel Celeron M 1.4 GHz
1 GB RAM

Windows XP Home
Version 2002
Service Pack 2 Installed

Protection software installed:
AVG antivirus
Spybot
AdAware"

Here's the Ipconfig /all report from my comp.


Microsoft Windows [Version 6.0.6001]
Copyright (c) 2006 Microsoft Corporation.  All rights reserved.

C:\Users\continuumcomplex>ipconfig /all

Windows IP Configuration

   Host Name . . . . . . . . . . . . : Cortana
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : hsd1.al.comcast.net.

Ethernet adapter Bluetooth Network Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
   Physical Address. . . . . . . . . : 00-19-7E-DB-6E-68
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Ethernet adapter dlink:

   Connection-specific DNS Suffix  . : hsd1.al.comcast.net.
   Description . . . . . . . . . . . : Intel(R) 82566DC-2 Gigabit Network Connec
tion
   Physical Address. . . . . . . . . : 00-1D-09-12-18-D5
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::ec5d:f57c:8397:dd8f%9(Preferred)
   IPv4 Address. . . . . . . . . . . : 71.229.10.207(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.128
   Lease Obtained. . . . . . . . . . : Saturday, December 20, 2008 3:35:32 PM
   Lease Expires . . . . . . . . . . : Wednesday, December 24, 2008 4:03:45 PM
   Default Gateway . . . . . . . . . : 0.0.0.0
                                       71.229.10.129
   DHCP Server . . . . . . . . . . . : 68.87.68.10
   DNS Servers . . . . . . . . . . . : 68.87.68.162
                                       68.87.74.162
                                       68.87.64.196
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 6:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 02-00-54-55-4E-01
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 10:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : isatap.{AF6E869E-2E16-4922-BAC6-DAF72C11F
6ED}
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 15:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : isatap.dlink
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 16:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 17:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : 6TO4 Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 18:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : hsd1.al.comcast.net.
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 21:

   Connection-specific DNS Suffix  . : hsd1.al.comcast.net.
   Description . . . . . . . . . . . : Microsoft 6to4 Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2002:47e5:acf::47e5:acf(Preferred)
   Default Gateway . . . . . . . . . : 2002:c058:6301::c058:6301
   DNS Servers . . . . . . . . . . . : 68.87.68.162
                                       68.87.74.162
                                       68.87.64.196
   NetBIOS over Tcpip. . . . . . . . : Disabled

C:\Users\continuumcomplex>


And from that report, this is what I input into her computer:

IP: 71.229.10.254
Subnet mask: (this came up as 255.0.0.0 )
Gateway: 71.229.10.129
DNS: 68.87.68.162
Title: Re: Limited/No Connectivity
Post by: continuumcomplex on December 30, 2008, 08:53:16 PM
Also, wanted to link to the old topic incase something in there is useful.
http://www.computerhope.com/forum/index.php/topic,46322.0.html (http://www.computerhope.com/forum/index.php/topic,46322.0.html)