Computer Hope
Microsoft => Microsoft Windows => Windows XP => Topic started by: frige on December 21, 2007, 10:14:22 AM
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I got a message saying there was some kind of worm in a exe file maybe explorer? I did not write it down :-[ My bad. I let the virus software delete the file and then windows said it was missing a critical file. I put the cd in as prompted and nothing. I rebooted the computer and now it goes to the desktop picture but there are no icons. How do I restore the files without wiping the harddrive? ???
Thanks
Reid
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Have you tried going into Safe Mode and used System Restore to an earlier
date?
Start - all programs - accessories - system tools - system restore.
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Ok started it in sake mode. Comes up as a black screen that says sake mode in the corners. No icons. cant do anything with it. ???
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I have been told to just wait, that sooner or later it will show up. I haven't had this problem myself.
Something different.
When you start your computer and tapping F8 key, the first screen that comes
up has the option to Select - Last known Good Configuration.
Try that.
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Nope no dice. It just started back up with the desktop picture again. How can I repair it with my windows cd? I have a lot of stuff on the harddrive and do not want to lose it.
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I put my windows cd in and hit the r key to repair. This took me to the repair console. Then it asked which version to start I only have 1 operating system so I chose#1 it then shows C: windows But now what? I cant get it to do anything past this point.
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http://www.michaelstevenstech.com/XPrepairinstall.htm
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Ok got it back online. I tried to update windows and a warning came up from my defender virus program it says that worm.win32.huhk.c is residing in c. sp2gdr\explorer.exe The windows update failed.
The last time I tried to delete this worm was when my problems started. How do I get rid of it?
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Start Here... (http://www.computerhope.com/forum/index.php/topic,46313.0.html)
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I googled it and kerpesky is saying that it is a false positive and ignore it.... Wish I had of known that before I deleted my desktop, :'(
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I deleted my desktop
What did you do?
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Well first off I really do appreciate the help from yall. I repaired the op system with the instructions on the link you provided. And it is running however it will not let me update windows. Also I cannot load some drivers for the mother board. I guess something did not load right?
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Follow patio's link, then. We need to know, your computer is clean.
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Ok I finished the scans. I forgot to save the eset log but it did not show anything. Whats next? ;D
[saving space - attachment deleted by admin]
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Your logs are clean, so it must be something else.
What exactly happens when you try to run Windows updates? Any messages?
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Well I have tried to install the updates several times. It only says that some problem on your computer is not allowing the updates to be installed. Also it keeps asking for the drivers to the chipset when I try to install them off of the disk it cannot not find them. I put the disk in to install them from the disk menu and it will never get to the menu to start the driver install. Says installation failed but does not say why.
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It only says that some problem on your computer is not allowing the updates to be installed.
Can you post exact message?
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That is almost the exact message. I can not find any error codes or anything like that. Is there somewhere I should look that would give more detail?
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Ok I went on the microsoft page and found this code under the failed updates. 0x80070005 I googled it and found a page saying that I needed to give the computer premission in the regedit file I followed the instructions and nothing changed. I will try restarting and see what happens.
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Go to Start/Run and type in sfc /scannow and hit Enter...
Have your XP CD handy as it will ask for it.
Let it run to completion and re-boot....
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Aside from patio's advice, try here:
http://www.windowsbbs.com/showthread.php?p=357033#post357033
Post #6.
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Bingo!! ;D ;D
Thanks Broni!
That was it I had to delete and reinstall the windows installer. It is now downloading and installing updates like crazy. I will try to update the drivers tomorrow.
Thanks and
Merry Christmas
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Good job 8) 8) 8)
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Ok,
I have everything done but I cant get the drivers to the board to load. When I start the computer a window pops up and says: found new hardware, intel graphics chipset (kch) driver and promps me to insert my intel disc which I do. Then it says it cannot find ialmkchw.sys and for me to locate it. Upon canceling that one another found new hardware box pops up. This one says intel(r) graphics platform (softbios) driver. And it is looking for ialmsbw.sys
I have looked on the net and cant find a download for these. Although the ones on my disc should work ???
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Cancel out of each window and let Windows finish loading...then run the setup.exe off of the MBoard driver disk.
It obviously doesn't like the layout but they are all there.
Remember to re-boot.
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Still cant get it to work. I went to run and typed in iesetup.exe and it does the same thing. After a little bit it says timed out and thats it. Is there a place where I can download the drivers? I cant understand why it wont let me use the disc when it let me originally when I built the computer.
Thanks
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iesetup is for Internet Explorer...you want the driver disk...
Copy and paste the contents of the CD if you can.
It sounds like you are attempting to install something other than the drivers.
Also post exactly what it says on the CD.