Computer Hope

Hardware => Hardware => Topic started by: xxXplicitP on January 20, 2008, 08:04:29 PM

Title: 6 BSoD and 3 Crashes in 1 Week HELP!
Post by: xxXplicitP on January 20, 2008, 08:04:29 PM
I don't know why but this past week I have gotten 6 Blue Screens of Deaths and 3 Crashes while Playing World of Warcraft.

Here is the error message I have been getting

http://img211.imageshack.us/img211/5256/asdkt6.jpg


Specs
Acer Aspire E380 (ASE380-UD440A)
Windows Vista Home Premium
2 GB RAM
4400+ AMD Athlon 64 X2 Processor

Anyone know what I can do or what should I do?

Thanks.
Title: Re: 6 BSoD and 3 Crashes in 1 Week HELP!
Post by: Broni on January 20, 2008, 09:56:42 PM
How old is this computer? Came with Vista?
You may need to take advantage of your warranty.
Title: Re: 6 BSoD and 3 Crashes in 1 Week HELP!
Post by: xxXplicitP on January 20, 2008, 11:40:59 PM
Quote from: Broni on January 20, 2008, 09:56:42 PM
How old is this computer? Came with Vista?
You may need to take advantage of your warranty.

I bought this in May of 07. Its not even 1 Year old and yes it came with Vista.
Title: Re: 6 BSoD and 3 Crashes in 1 Week HELP!
Post by: Broni on January 21, 2008, 09:23:06 AM
Does it happen ONLY while playing that particular game?
Title: Re: 6 BSoD and 3 Crashes in 1 Week HELP!
Post by: patio on January 21, 2008, 09:30:58 AM
That machine probably has a one year warranty at minimum...i'd take advantage of it.
Attempting to repair it yourself could void the warranty.
Title: Re: 6 BSoD and 3 Crashes in 1 Week HELP!
Post by: Broni on January 21, 2008, 10:32:50 AM
Ditto.
Title: Re: 6 BSoD and 3 Crashes in 1 Week HELP!
Post by: xxXplicitP on January 22, 2008, 01:01:47 AM
Quote from: Broni on January 21, 2008, 09:23:06 AM
Does it happen ONLY while playing that particular game?

It usually only happens if I play ANY Video game for a long period of time.

For the warranty, I bought it at Bestbuy are they able to send the PC to the manufacturer for me since I made the purchase there? Also, would the warranty be void if I installed an extra internal DVD Drive?
Title: Re: 6 BSoD and 3 Crashes in 1 Week HELP!
Post by: Emiel on January 22, 2008, 01:38:11 AM
Quote from: xxXplicitP on January 22, 2008, 01:01:47 AM
Quote from: Broni on January 21, 2008, 09:23:06 AM
Does it happen ONLY while playing that particular game?

It usually only happens if I play ANY Video game for a long period of time.

For the warranty, I bought it at Bestbuy are they able to send the PC to the manufacturer for me since I made the purchase there? Also, would the warranty be void if I installed an extra internal DVD Drive?
If you would install the extra dvd drive yourself than yes.
Title: Re: 6 BSoD and 3 Crashes in 1 Week HELP!
Post by: xxXplicitP on January 22, 2008, 10:17:39 PM
Quote from: emieleke0013 on January 22, 2008, 01:38:11 AM
Quote from: xxXplicitP on January 22, 2008, 01:01:47 AM
Quote from: Broni on January 21, 2008, 09:23:06 AM
Does it happen ONLY while playing that particular game?

It usually only happens if I play ANY Video game for a long period of time.

For the warranty, I bought it at Bestbuy are they able to send the PC to the manufacturer for me since I made the purchase there? Also, would the warranty be void if I installed an extra internal DVD Drive?
If you would install the extra dvd drive yourself than yes.

Could I just take it out and not let them notice? I did install it myself.
Title: Re: 6 BSoD and 3 Crashes in 1 Week HELP!
Post by: patio on January 23, 2008, 09:06:06 AM
Sure...just be careful...trust me at this point warranty is the way to go.
Backup your data to CD/DVD first.