Computer Hope
Microsoft => Microsoft Windows => Windows XP => Topic started by: vishwajeet on July 02, 2012, 11:12:47 AM
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I have 3-4 years old Lenovo 3000 y500 laptop having intel dual core processor and 1 GB ram with Intel express chipset.
i have downgraded from windows vista to windows xp sp3(1 - 1 and 1/2 years ago).
i am facing blue screen of death while gaming for 2-3 weeks and i have checked the dump files using BLUE SCREEN VIEW .
it is showing 47 crashes and i am posting them below.
And i am using !Avast antivirus + Malware bytes anti malware.
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Dump File : Mini070212-01.dmp
Crash Time : 02/07/2012 22:06:12
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0x80000004
Parameter 2 : 0x8072aae1
Parameter 3 : 0xa899e694
Parameter 4 : 0x00000000
Caused By Driver : hal.dll
Caused By Address : hal.dll+8ae1
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-2111)
Processor : 32-bit
Crash Address : hal.dll+8ae1
Stack Address 1 : hal.dll+5f0f
Stack Address 2 : hal.dll+6337
Stack Address 3 : hal.dll+714d
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini070212-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 90,112
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Dump File : Mini070112-03.dmp
Crash Time : 01/07/2012 19:07:27
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0x80000004
Parameter 2 : 0x8072aae1
Parameter 3 : 0xa926c774
Parameter 4 : 0x00000000
Caused By Driver : hal.dll
Caused By Address : hal.dll+8ae1
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-2111)
Processor : 32-bit
Crash Address : hal.dll+8ae1
Stack Address 1 : hal.dll+5f0f
Stack Address 2 : hal.dll+6337
Stack Address 3 : hal.dll+714d
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini070112-03.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 90,112
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Dump File : Mini070112-04.dmp
Crash Time : 01/07/2012 19:06:45
Bug Check String : THREAD_STUCK_IN_DEVICE_DRIVER
Bug Check Code : 0x000000ea
Parameter 1 : 0x85708020
Parameter 2 : 0x86c89118
Parameter 3 : 0x85830ed0
Parameter 4 : 0x00000001
Caused By Driver : igxpdx32.DLL
Caused By Address : igxpdx32.DLL+eacca
File Description : DirectDraw(R) Driver for Intel(R) Graphics Technology
Product Name : Intel Graphics Accelerator Drivers for Windows NT(R)
Company : Intel Corporation
File Version : 6.14.10.4926
Processor : 32-bit
Crash Address : igxpdv32.DLL+a90
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini070112-04.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 65,536
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Dump File : Mini070112-01.dmp
Crash Time : 01/07/2012 03:43:31
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0x80000004
Parameter 2 : 0x8072aae1
Parameter 3 : 0xa8a2b774
Parameter 4 : 0x00000000
Caused By Driver : hal.dll
Caused By Address : hal.dll+8ae1
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-2111)
Processor : 32-bit
Crash Address : hal.dll+8ae1
Stack Address 1 : hal.dll+5f0f
Stack Address 2 : hal.dll+6337
Stack Address 3 : hal.dll+714d
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini070112-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 90,112
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Dump File : Mini070112-02.dmp
Crash Time : 01/07/2012 03:42:45
Bug Check String : THREAD_STUCK_IN_DEVICE_DRIVER
Bug Check Code : 0x000000ea
Parameter 1 : 0x86986ab8
Parameter 2 : 0x86a68988
Parameter 3 : 0x85a9f208
Parameter 4 : 0x00000001
Caused By Driver : igxpdx32.DLL
Caused By Address : igxpdx32.DLL+eacaf
File Description : DirectDraw(R) Driver for Intel(R) Graphics Technology
Product Name : Intel Graphics Accelerator Drivers for Windows NT(R)
Company : Intel Corporation
File Version : 6.14.10.4926
Processor : 32-bit
Crash Address : igxpdv32.DLL+b370
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini070112-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 65,536
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Dump File : Mini063012-02.dmp
Crash Time : 30/06/2012 23:17:48
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0x80000004
Parameter 2 : 0x8072aae1
Parameter 3 : 0xa89c3708
Parameter 4 : 0x00000000
Caused By Driver : hal.dll
Caused By Address : hal.dll+8ae1
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-2111)
Processor : 32-bit
Crash Address : hal.dll+8ae1
Stack Address 1 : hal.dll+5f0f
Stack Address 2 : hal.dll+6337
Stack Address 3 : hal.dll+714d
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini063012-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 90,112
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Dump File : Mini063012-01.dmp
Crash Time : 30/06/2012 23:06:27
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0x80000004
Parameter 2 : 0x8072aae1
Parameter 3 : 0xa8b4e774
Parameter 4 : 0x00000000
Caused By Driver : hal.dll
Caused By Address : hal.dll+8ae1
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-2111)
Processor : 32-bit
Crash Address : hal.dll+8ae1
Stack Address 1 : hal.dll+5f0f
Stack Address 2 : hal.dll+6337
Stack Address 3 : hal.dll+714d
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini063012-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 90,112
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Dump File : Mini062512-04.dmp
Crash Time : 25/06/2012 20:25:44
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0x80000004
Parameter 2 : 0x8072aae1
Parameter 3 : 0xa8a2f708
Parameter 4 : 0x00000000
Caused By Driver : hal.dll
Caused By Address : hal.dll+8ae1
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-2111)
Processor : 32-bit
Crash Address : hal.dll+8ae1
Stack Address 1 : hal.dll+5f0f
Stack Address 2 : hal.dll+6337
Stack Address 3 : hal.dll+714d
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini062512-04.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 90,112
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Dump File : Mini062612-01.dmp
Crash Time : 25/06/2012 20:25:03
Bug Check String : THREAD_STUCK_IN_DEVICE_DRIVER
Bug Check Code : 0x000000ea
Parameter 1 : 0x866f5cd8
Parameter 2 : 0x860cadd0
Parameter 3 : 0x86d9e380
Parameter 4 : 0x00000001
Caused By Driver : igxpdx32.DLL
Caused By Address : igxpdx32.DLL+e9ecc
File Description : DirectDraw(R) Driver for Intel(R) Graphics Technology
Product Name : Intel Graphics Accelerator Drivers for Windows NT(R)
Company : Intel Corporation
File Version : 6.14.10.4926
Processor : 32-bit
Crash Address : igxpdx32.DLL+eac98
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini062612-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 65,536
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I've deleted most of your log since it was repetitive. See if anything here helps:
http://forums.lenovo.com/t5/T61-and-prior-T-series-ThinkPad/BSOD-on-T61-referencing-igxpdv32-dll-Intel-965-Express-chipset/td-p/217830
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hey allan. thanks for replying and deleting my posts..
i checked out that link and no solution is posted there.just some peoples having same problem are complaining there..
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Yep, seems it's not an uncommon problem. You can check to see if you have the latest drivers