Computer Hope

Microsoft => Microsoft Windows => Windows XP => Topic started by: Zvi_T on August 02, 2009, 09:57:04 AM

Title: Computer freeze on Copy Files but....
Post by: Zvi_T on August 02, 2009, 09:57:04 AM: I just got a new Intel i7 2.67ghz computer and have a strange problem when copying files from an external HDD via firewire but with a twist....

When I just select a bunch of files from the HDD and copy them to the computer, after about 6 minutes the computer freezes and nothing works exept the restart button. This will happen every time. I tried different HDD's and different files. Same problem.

BUT when I use an external program to copy files (I use Copy Handler) all the files are copied fine.

So I guess it can't be an issue with the firewire or else the computer would freeze like it does when I use XP OS to copy.

What do you guys think?
Title: Re: Computer freeze on Copy Files but....
Post by: patio on August 02, 2009, 09:59:41 AM: If they are large files or it is a large group this may be why it chokes and it may not be the devices at all...
There is i believe a 2G limitation under NTFS.
It may be 4 but i believe it's 2...
Title: Re: Computer freeze on Copy Files but....
Post by: Zvi_T on August 02, 2009, 10:09:49 AM: I have NTFS so I have not the limitation (which is 2GB by the way) and I have been copying this way for 2 years with my duel core and had no problems. This is a newer and faster computer and I shouldn't have these problems.
Title: Re: Computer freeze on Copy Files but....
Post by: patio on August 02, 2009, 10:14:55 AM: Does it happen in the other direction ? ?
I.E. from the external to the machine ? ?
Does it happen if you use a USB external hookup ? ?
Latest bluetooth drivers installed ? ?

What MBoard ?

P.S. Is this a Dell ? ?
Title: Re: Computer freeze on Copy Files but....
Post by: Zvi_T on August 02, 2009, 10:20:52 AM: I wrote in my original post, it's an Intel i7.

The other way is not relevent since it's not a regular external HDD. It's an FS-4 HD witch is a recording HD that goes on a DV camera and records as a backup to the tape. (http://www.focusinfo.com/solutions/catalog.asp?id=3).

The camera men don't use them anymore at events so I use it to capture my DV footage onto it and then I just copy the files from it to the computer.

It only has a DV connection. No USB.
Title: Re: Computer freeze on Copy Files but....
Post by: patio on August 02, 2009, 10:34:34 AM: I have no experience with those devices...
Possibly someone here who does will chime in soon.
Title: Re: Computer freeze on Copy Files but....
Post by: Zvi_T on August 02, 2009, 10:45:00 AM: Patio, thanks for your reply but I don't think it has to do with any device. I have been doing this with the older computer for years with no problem. I also mentioned that when I do all this copying with an external program, it copies just fine.

That's why I think it's an OS problem and that's why I asked here.
Title: Re: Computer freeze on Copy Files but....
Post by: BC_Programmer on August 02, 2009, 11:17:54 AM: perhaps copyhandler uses Synchronous rather then asynchronous I/O, and handles the errors better then Windows Explorer?