Computer Hope

Software => Computer viruses and spyware => Virus and spyware removal => Topic started by: Machayo on July 10, 2010, 09:04:30 PM

Title: File cannot be executed...
Post by: Machayo on July 10, 2010, 09:04:30 PM

Hi guys, I'm new here and not fantastic with computers. I've recently been having some issues, some lame spyware deal that I got fixed and now this "File cannot be executed" issue. I don't know where to start and could really use some help. Anything would be appreciated! Thanks.  ;)

Title: Re: File cannot be executed...
Post by: Dr Jay on July 15, 2010, 02:14:35 PM

Sorry for the delay, we are busy here on the boards. If you are still having issues, please do the following:


(http://img233.imageshack.us/img233/7729/mbamicontw5.gif) Please download Malwarebytes Anti-Malware from here (http://www.malwarebytes.org/mbam/program/mbam-setup.exe).

Double Click mbam-setup.exe to install the application.

• Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes Anti-Malware, then click Finish.
  
• If an update is found, it will download and install the latest version.
• Once the program has loaded, select "Perform Full Scan", then click Scan.
  
• The scan may take some time to finish,so please be patient.
• When the scan is complete, click OK, then Show Results to view the results.
• Make sure that everything is checked, and click Remove Selected.
  
• When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
• Please save the log to a location you will remember.
• The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
• Copy and paste the entire report in your next reply.

Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately.