Computer Hope

Hardware => Hardware => Topic started by: dustynana on January 21, 2017, 10:12:32 PM

Title: Acer Laptop Aspire E5-575G-55KK black screen, no boot!
Post by: dustynana on January 21, 2017, 10:12:32 PM

I just got this laptop yesterday, and suddenly today the laptop shuts down and now won't display anything. Even if i connect to a monitor, there is no display. The battery is non removable without tearing the thing apart. the two indicator lights both indicate properly. When it's charging i get an orange light, and when it's powered on i get a blue light. I'm fairly sure i'm just going to have to get it replaced or return it, but maybe there's something i can do to avoid going through that whole process. Any suggestions would be appreciated.

Title: Re: Acer Laptop Aspire E5-575G-55KK black screen, no boot!
Post by: Glennmc7 on January 21, 2017, 11:21:07 PM

Did you try reseating the CPU that should help.

Title: Re: Acer Laptop Aspire E5-575G-55KK black screen, no boot!
Post by: patio on January 22, 2017, 07:20:57 AM

I'd return it immediately...