Computer Hope
Other => Other => Topic started by: cul1649 on May 23, 2009, 04:08:42 AM
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Hi :) your help will be appreciated.
In ecommerce how do you set your web page to enable your product to download? eBook etc. to the customer after payment has been made? How do you know the download worked and the customer received the product?
Thank you.
Regards
cul1649
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Please give us a bit more information.
Are you using certain web ecommerce software, like ZenCart or CubeCart?
Or is this a website you are using yourself?
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Dear kpac
Thank you for your speedy reply.
1.
I am looking to put up a simple basic website,
similar to the Internet Marketing people when
they write, and sell a simple $7 report.
As a beginner I would like to do the report as a word text
document and/or basic HTML. I have a problem
uploading templates with FTP, and I am wary of the FTP procedure, something
to be overcome.
Once the report is uploaded, (and although I have
bought many reports and ebooks), I don't quite understand
the procedure as to how the product is processed, so that
the customer pays Paypal, and then the product is received
by the customer on pressing the Download button.
2.
How can I be sure the customer has received the product they
have paid for?
Thank you for your time
Regards
Cul1649
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You either going to have to learn how to do this yourself, all employ a web design company. Free eCommerce software is available, as mentioned previously. They have a steep learning curve - if FTP is too much of a hurdle for you, I suspect that a package such as osCommerce will be completely insurmountable. There's a lot to learn. You might be surprised at how cost-effectively you could get something designed for you.
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Dear Rob
It was kind of you to take the time. Thank you for your courtesy.
I will seriously take on board what you have suggested.
It was great not to be ignored for a change. I wondered if
it was just a matter of inserting a 'HTML phrase" or steps 1.2.3.
If you don't ask you will never know :)
Enjoy your day.
Regards
Mary 27.05.09 12.49p.m.
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Mary,
No problem - although I'm now shuddering at the typos and malapropisms in my previous message! eCommerce is pretty complex. I've been involved in website design for nearly two decades and I still find it one of the most complex of web disciplines. There are a lot of components to bring together - invoicing, customer management, payment channels, stock managment, web site content management, and so on.
I have overlooked some options though. For one thing, you could relatively easily set up an eBay shop, await payment for documents via PayPal and then manually email your document to customers. Another option I often overlook (due to my obsession with free software) is the availability of commercial eCommerce packages and services. Many ISPs offer specific eCommerce hosting with a lot of stuff pre-set up for you, so that's worth a look. Or you could consider purchasing a packaged eCommerce product which would normally come with a lot of online help, to hand-hold you through the process of setting up your shop. I can't help you with choosing one unfortunately, since I have no experience with the paid products.
Just something else to think about, anyway. On low margin sales (as internet sales tend to be), costs have to be kept streamlined!
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Good morning Rob from sunny Sydney (AU).Thank you.
Many people appear to lose interest if they can't pay and immediately download the item.
I might look into the eBay shop. I have found there are a number of ways to send information/items to people however, I feel that unless payment
is upfront and simple, there is the possibility of missing out on either the sale, or the payment.
I am sure that all the information you have provided to me, will be of
great help, and interest to other members on the board.
Best Regards.
Mary :) 28.05.09 8.48 A.M
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You're welcome. Good luck!