Computer Hope
Microsoft => Microsoft Windows => Windows Vista and 7 => Topic started by: MomNEEDShelp on September 01, 2011, 03:32:58 PM
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Hi Guys,
I have a fairly new HP mini t0wer PC with wind0ws 7. I had a virus message p0pping up that I ign0red f0r a week. N0w, when I restart my pc and enter my passw0rd, I get an immediate p0p-up which says Security Pr0tecti0n. Fr0m there, a scan is being perf0rmed. Threats are detected and s0 0n.
I can n0t get 0ut 0f this scan besides shutting 0r restaring the pc. I CAN g0 t the start butt0n but I d0n't kn0w what I can d0 fr0m there t0 st0p this. PLEASE HELP. I am a single m0m wh0 uses her pc f0r w0rk-at-h0me sales. THANKS S0 MUCH!!
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Please follow the instructions in the following link and post your logs:
http://www.computerhope.com/forum/index.php/topic,46313.0.html
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0k, i let that scan play 0ut and I can n0w l0g 0n t0 the internet. Can any0ne help me rid 0f this while I can get 0nline 0r sh0w me where I can d0wnl0ad a fix f0r this W0rm?
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Do as Allan said and you will have to wait for a Malware Removal Specialist to help.
You are typing zero instead of the letter o
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LOL!! My laptop is not allowing me to type on the O key so I was using the zero instead.
I am in the process of following the steps I was told to complete because I was able to get onto my PC with the virus. Hopefully I can solve it before I am not able to log-on any more.