Computer Hope

Microsoft => Microsoft Windows => Windows Vista and 7 => Topic started by: donghae on May 04, 2008, 11:06:13 AM

Title: Internet Connection Failure?
Post by: donghae on May 04, 2008, 11:06:13 AM
Hi. I currently have a Compaq Presario V6000 running Vista, and it used to work wonderfully, but lately, the internet connection has been weird.


SCENARIO:

Internet works.
I turn it off and go to sleep.

-- next day~

I turn it on.
Internet doesn't work.

Restart.

Internet doesn't work.

Five restarts later~~~
Internet works!



Is there any reason why that could be so? Thanks!
Sorry if I'm unclear or confusing in any way.
Title: Re: Internet Connection Failure?
Post by: Aegis on May 04, 2008, 11:14:40 AM
What kind of internet connection do you use?  Dial up / DSL / ISDN / cable?

Title: Re: Internet Connection Failure?
Post by: donghae on May 04, 2008, 11:33:27 AM
I have Comcast, so cable.
Title: Re: Internet Connection Failure?
Post by: Aegis on May 04, 2008, 11:47:27 AM
Is there a router between the computer and the cable modem, or do you connect directly to the cable modem?

Have you rebooted the router or cable modem, lately?
Title: Re: Internet Connection Failure?
Post by: donghae on May 04, 2008, 12:27:55 PM
Yes, there is a router between the computer and the cablem modem.


I haven't rebooted anything lately.

The funny thing is that the internet works perfectly fine on my sister's computer, just not on mine.
Title: Re: Internet Connection Failure?
Post by: Aegis on May 04, 2008, 12:30:33 PM
My apologies -- I believe you did mention that.

Is your connection to the router wired or wireless.  If it's wired, I'm gonna suggest you try a new ethernet cable.  It might also be your etherenet card, or the drivers that run the card.  The drivers may need updating.
Title: Re: Internet Connection Failure?
Post by: Broni on May 04, 2008, 12:33:11 PM
Turn off computer. Disconnect router, and modem from power source for 30 seconds.
Power them back on.
Restart computer.

If that doesn't work, bypass router, and connect computer straight to the modem.

If that doesn't work...
Go Start>Run, type in:
cmd
Click OK.

In Command Prompt window, type in following commands, and hit Enter after each one:
ipconfig /flushdns
ipconfig /registerdns
ipconfig /release
ipconfig /renew


Restart computer.

If that doesn't work...
Download, install, and run LSP-Fix: http://www.cexx.org/lspfix.htm
Restart computer, and see, if it helped.
If not...
Download, install, and run WinSockFix: http://www.softpedia.com/get/Tweak/Network-Tweak/WinSockFix.shtml
Restart computer, and check again.
Title: Re: Internet Connection Failure?
Post by: donghae on May 04, 2008, 02:02:49 PM
Thank you Aegis and Broni . This forum is super awesome.
<3 Your replies were so quick, too! :D

Aegis:
It is connected wirelessly, and I do update my drivers, so I
was sure it wasn't the cause.

Broni:
My laptop worked after doing that Command Prompt method.
Sometimes I feel like such a noob. -__-;

I thought it wasn't going to work, though, because it kept on
saying something about elevation(?), up until ipconfig /renew.


Thanks again! ^__^;
Title: Re: Internet Connection Failure?
Post by: Aegis on May 04, 2008, 02:16:45 PM
I'll have to remember Broni's software fix.  Thank you for putting up with my posts.
Title: Re: Internet Connection Failure?
Post by: Broni on May 04, 2008, 02:31:18 PM
Good going :)

If you ever encounter:
Quote
it kept on saying something about elevation
right click on cmd.exe, and, see below...

[recovering space - attachment deleted by admin]
Title: Re: Internet Connection Failure?
Post by: Broni on May 04, 2008, 02:44:41 PM
Quote
Thank you for putting up with my posts.
You wanna learn, right? :)
Title: Re: Internet Connection Failure?
Post by: Aegis on May 04, 2008, 02:46:53 PM
Oh, absolutely, I want to learn, so I try to show some effort and gratitude on a regular basis.  I was also thainking the original poster.
Title: Re: Internet Connection Failure?
Post by: Broni on May 04, 2008, 03:15:24 PM
You worry too much...hehehe
Title: Re: Internet Connection Failure?
Post by: donghae on May 06, 2008, 01:06:09 PM
Upon updating my HP Driver, I have found the internet to not work, yet again.
Why does this problem persist? My sister keeps telling me I ruined it. -__-;
Title: Re: Internet Connection Failure?
Post by: Broni on May 06, 2008, 01:34:06 PM
Try to hardwire it straight to the modem, and see if the problem persist.
It may be either router, or network card problem.
Title: Re: Internet Connection Failure?
Post by: donghae on May 08, 2008, 01:10:13 PM
When I hardwire it straight to the modem, the internet works, but the little light thing on my laptop is still red/orange when it should be blue, and if I disconnect the connection, the internet stops working.

I don't believe it's the router because my sister's computer works fine.


And if it was the network card causing the problem, how would I go about fixing it?
Title: Re: Internet Connection Failure?
Post by: Aegis on May 08, 2008, 02:24:04 PM
You didn't ruin anything.  So, the built in wireless card won't connect.  Let's see...
can you go into Control Panel > System > Hardware > Device Manager and tell us what kind of Ethernet connections it lists?
Title: Re: Internet Connection Failure?
Post by: Broni on May 08, 2008, 05:00:40 PM
I'd go to library, Starbucks, or a friend's house, and see, if you can connect from there. If so, router is bad.
If not, we'll go from there.
Title: Re: Internet Connection Failure?
Post by: donghae on May 08, 2008, 09:17:05 PM
(http://img242.imageshack.us/img242/6140/82365929ww9.jpg)
This?

I'll try that method later, Broni.
And if we were to "go from there"?
Title: Re: Internet Connection Failure?
Post by: Broni on May 08, 2008, 09:25:06 PM
First, we need to know, if router is OK. If it is, then we'll have to deal with network card.
BTW...
NVIDIA GeForce is your video card
Broadcom is your router
NVIDIA nForce is your network card.
Title: Re: Internet Connection Failure?
Post by: cryhelp on May 08, 2008, 10:51:32 PM
Do you have anything besides computer connected to comcasts' modem such as digital phone service, security,etc? ;D
Title: Re: Internet Connection Failure?
Post by: donghae on May 09, 2008, 01:59:21 PM
(http://img399.imageshack.us/img399/1326/39275534ij2.jpg)

If this is the thing to look at, then both are supposedly okay.
How can it be the router, though, if I'm the only one having
difficulty connecting with the internet? It's strange that it just
stopped working one day and whatnot.

I guess it's the network card~


cryhelp: Nope, nothing else.
Title: Re: Internet Connection Failure?
Post by: Broni on May 09, 2008, 02:04:59 PM
Quote
How can it be the router, though, if I'm the only one having difficulty connecting with the internet?
It's still possible. We HAVE TO rule out router?
How far to Starbucks?
Title: Re: Internet Connection Failure?
Post by: donghae on May 09, 2008, 06:23:46 PM
Heh, I suppose we don't have to rule it out. :x

I've found that NVIDIA nForce isn't listed when my
internet doesn't work. Is this supposed to happen?


Starbucks is a drive away.
I'll stop by tomorrow if I have time.
Title: Re: Internet Connection Failure?
Post by: Broni on May 09, 2008, 06:37:25 PM
Quote
I've found that NVIDIA nForce isn't listed when my internet doesn't work.
It may be your network card, then.
Try to uninstall the card. Windows will reinstall it upon reboot.
Try to find latest card drivers.
Title: Re: Internet Connection Failure?
Post by: donghae on May 09, 2008, 08:32:20 PM
Uninstall by means of Control Panel -- Add or Remove Programs or something like that?
I have to reboot my laptop?! All my files. T__T;


I already updated all the HP updates it gave...
Title: Re: Internet Connection Failure?
Post by: Broni on May 09, 2008, 09:47:37 PM
No. In Device Manager, right click on NVIDIA nForce, and click Uninstall. Reboot.
Title: Re: Internet Connection Failure?
Post by: donghae on May 09, 2008, 09:51:16 PM
Is reboot the same as restart?
Yes, I'm technically inept. -__-;
Title: Re: Internet Connection Failure?
Post by: Broni on May 09, 2008, 10:18:27 PM
Yes :)
Title: Re: Internet Connection Failure?
Post by: donghae on May 09, 2008, 10:27:15 PM
Oh... reformat's the one where you wipe out everything, essentially, right?
wowowow. I deserve a smack to the head. -__-;

What should happen if Windows fails to reinstall NVIDIA nForce?
Title: Re: Internet Connection Failure?
Post by: Broni on May 09, 2008, 10:32:04 PM
It'll reinstall it.
Title: Re: Internet Connection Failure?
Post by: donghae on May 10, 2008, 10:30:24 AM
Do I check off the

(http://img119.imageshack.us/img119/6855/11648959mc4.jpg)

?
Title: Re: Internet Connection Failure?
Post by: Broni on May 10, 2008, 10:32:20 AM
You may, as well, BUT before you do that, download fresh driver from nVidia site.
Title: Re: Internet Connection Failure?
Post by: donghae on May 10, 2008, 10:57:15 AM
But there's so many options.

(http://img240.imageshack.us/img240/4362/93318280gf4.jpg)
Title: Re: Internet Connection Failure?
Post by: Broni on May 10, 2008, 11:18:58 AM
Go  HERE (http://h20180.www2.hp.com/apps/Lookup?h_lang=en&h_cc=us&cc=us&h_page=hpcom&lang=en&h_client=S-A-R163-1&h_pagetype=s-002&h_query=presario+v6000&submit.x=8&submit.y=8)
select your V6000 version, and download  NVIDIA nForce Chipset Driver
   
Title: Re: Internet Connection Failure?
Post by: donghae on May 10, 2008, 11:50:27 AM
edit: so i dont need to show that stuff?
Title: Re: Internet Connection Failure?
Post by: Broni on May 10, 2008, 11:52:12 AM
Check my last post, please.
Title: Re: Internet Connection Failure?
Post by: donghae on May 10, 2008, 12:59:47 PM
So I download it before uninstalling the other one, correct?
Title: Re: Internet Connection Failure?
Post by: Broni on May 10, 2008, 01:10:00 PM
Yes. Download, but not install.
Title: Re: Internet Connection Failure?
Post by: donghae on May 10, 2008, 01:50:36 PM
So I downloaded, uninstalled, installed, and it works.
That's what I was supposed to do, right?

I hope it doesn't work temporarily, and then not, like last time...


Anyways, thanks. :D
Title: Re: Internet Connection Failure?
Post by: Broni on May 10, 2008, 02:01:49 PM
Good going :)
Good luck.
Don't bother me anymore......LOL....just kidding...
Title: Re: Internet Connection Failure?
Post by: donghae on May 10, 2008, 02:03:45 PM
I can tell you're slightly annoyed, I mean, I would be too. I'm sorry. T__T;

You told me to DL Everest[?]... Do I still need it...
Title: Re: Internet Connection Failure?
Post by: Broni on May 10, 2008, 02:06:08 PM
Quote
I can tell you're slightly annoyed
Not at all, I was just kidding. Didn't I say so?
No, you don't need Everest anymore.
Title: Re: Internet Connection Failure?
Post by: lsinger on November 21, 2008, 10:39:14 AM
Re: Internet Connection Failure?
« Reply #6 on: May 04, 2008, 12:33:11 PM »   
_______________________________________ _
Turn off computer. Disconnect router, and modem from power source for 30 seconds.
Power them back on.
Restart computer.

If that doesn't work, bypass router, and connect computer straight to the modem.

If that doesn't work...
Go Start>Run, type in:
cmd
Click OK.

In Command Prompt window, type in following commands, and hit Enter after each one:
ipconfig /flushdns
ipconfig /registerdns
ipconfig /release
ipconfig /renew

Restart computer.

If that doesn't work...
Download, install, and run LSP-Fix: http://www.cexx.org/lspfix.htm
Restart computer, and see, if it helped.
If not...
Download, install, and run WinSockFix: http://www.softpedia.com/get/Tweak/Network-Tweak/WinSockFix.shtml
Restart computer, and check again.

I found these directions on this forum and was wondering if anyone can tell me if it would work for Windows XP - our computer will connect to the internet but most of the time within 10 -15 minutes we get disconnected and may or may not get it to reconnect right away.
Title: Re: Internet Connection Failure?
Post by: Broni on November 21, 2008, 08:40:18 PM
Quote
if it would work for Windows XP
Yes.