Computer Hope

Hardware => Hardware => Topic started by: french253 on September 14, 2008, 05:36:27 PM

Title: Faulty HDD???
Post by: french253 on September 14, 2008, 05:36:27 PM
I'll try to keep this brief. About a week ago my wife's custom build (4 years old) began having some issues.  At start-up it would beep as normal, then go through the normal posting, but it would stop short of loading Windows XP.  I have read several message boards and tried various things including unplugging all devices and plugging them back in.  I have not installed any new hardware and hooked up a working HDD drive to try to rule it out.  When I did this, Windows started to load, but the screen faded and eventually went blank.  Monitor is new and was working fine for months before the computer started acting up.  Any help would be appreciated.  THANKS!
Rob
Title: Re: Faulty HDD???
Post by: xavier on September 14, 2008, 05:46:20 PM
If your monitor is OK?  Do fans continue to spin? I would say its a video pblm,or power supply not in order. Is this a on board video or do you have a video card?
Title: Re: Faulty HDD???
Post by: xavier on September 14, 2008, 05:50:21 PM
One thing to keep in mind when the hard drive id dis connected, & the cd rom drives & you power up the PC it should post [Display]
Title: Re: Faulty HDD???
Post by: french253 on September 14, 2008, 06:10:45 PM
Monitor is okay... I just added that to rule it out as display problem.  Fans continue to spin.  It has on board video (Biostar P4VMA-M motherboard)... no video card.  When unplugged I get a "Disk Boot Failure:" message at posting.
Title: Re: Faulty HDD???
Post by: xavier on September 14, 2008, 06:16:52 PM
What i am trying to get across is if you had 1 stick of ram in board, cpu & heat sink hooked up, video hooked up to monitor & when you turn on the pc you should get a display on the monitor, if you dont you then know it has to b one om the components that are hooked up.forket your rom drives & HD for the moment
Title: Re: Faulty HDD???
Post by: french253 on September 14, 2008, 06:20:21 PM
I've got you... I think... I have a display but the computer goes no further.  So, since I have a display you think it must be CD Rom or HD?  Thank you in advance for your help by the way...
Title: Re: Faulty HDD???
Post by: xavier on September 14, 2008, 06:28:05 PM
You should get a bios display? [ANYWAY ]hook up the HD & cdrom drive. Do you hear the  HD spining? Do you have a spare HD to test?
Title: Re: Faulty HDD???
Post by: french253 on September 14, 2008, 06:31:25 PM
Yes, I get a BIOS display (as in Bus NO, Device No, Funct NO, etc across the top of the page) and HD is spinning.  I can pull the HD out of this computer and hook it up, but it is SATA.  I'll check the motherboard to see if it can do my SATA hard drive.  I'll get back ASAP. 
Title: Re: Faulty HDD???
Post by: french253 on September 14, 2008, 06:48:50 PM
No go on hooking my HD to the computer, but I put that HD in mine and it works fine.  All files are good.  So?
Title: Re: Faulty HDD???
Post by: xavier on September 14, 2008, 06:57:15 PM
Do this re hook up like was before, if you can get into bios set bios for default or best known config. If you know how change boot order , boot from cdrom, re boot with windows XP disc & press enter.
Title: Re: Faulty HDD???
Post by: french253 on September 14, 2008, 07:10:39 PM
I've actually tried booting from everything (and setting BIOS for best known config.) minus using the boot disk... My wife misplaced the disk when she moved in.  I thought about loading Linux on a flash drive and booting from it.  I've been told it works but never done it before.  If not, I will try to dig through old boxes and find a copy of Windows.  Thanks again for your help!
Title: Re: Faulty HDD???
Post by: xavier on September 14, 2008, 07:16:46 PM
Let us know back
Title: Re: Faulty HDD???
Post by: french253 on September 14, 2008, 07:21:26 PM
Will do...
Title: Re: Faulty HDD???
Post by: french253 on September 15, 2008, 09:41:47 PM
Update... I located a copy of Windows that was exactly like the one my wife used originally.  Booted like a champ from disk.  NOw I have to change boot sequence and see if it will boot from hard drive... We shall see.  Thanks again for your help Xavier.  I am ashamed (but am also thrilled) that it turned out to be something so simple.
Title: Re: Faulty HDD???
Post by: french253 on September 15, 2008, 09:49:48 PM
AAARRRGGGHHHH... Now that I said something, the computer reset itself and now will load past the Windows XP page but restarts at "Welcome."  Is this a power supply issue?
Title: Re: Faulty HDD???
Post by: xavier on September 16, 2008, 06:46:50 AM
O boy. A power supply would would B a good start.
Title: Re: Faulty HDD???
Post by: xavier on September 16, 2008, 07:06:13 AM
It could b a HDD pblm also,   you have to start some ware
Title: Re: Faulty HDD???
Post by: french253 on September 16, 2008, 02:16:54 PM
Since the HDD worked fine in my computer I have ordered a new 500w Antec power supply from Newegg.  We'll see where to go from there.  If nothing else, I can use the power supply to rule out parts in the future.
Title: Re: Faulty HDD???
Post by: xavier on September 16, 2008, 05:08:15 PM
OK. Hope the new power supply is all that is necessary?Be carfull when dis. connecting & re installing
Title: Re: Faulty HDD???
Post by: danstar10 on September 17, 2008, 05:21:49 AM
Try a HDD diognostic utitity from your HDD manufacturers website to check the hard disk health?
Title: Re: Faulty HDD???
Post by: squall_01 on September 17, 2008, 05:29:24 AM
No No No.... I think I have the answer since this happened to me alot, what happens is windows would have to reinstalled when this happened to me or disconnect an reconnect the cable's.  Tell me what drive is it maxtor,western???  How did you format set it up?  If its maxtor you cant use any old versions.  You need an have to use maxblast 5.  ;)  Which was my problem.
Title: Re: Faulty HDD???
Post by: french253 on September 17, 2008, 11:39:41 AM
Squall... thanks for your input.  The HD is a Western and is a bit old, but I think it is holding up.  I tried another working HD in that computer but I had the same those variables through other tests.  I really believe that the problem is the power supply or the MOBO.  If it is the HD, that's an easy fix as I already have all necessary info backed up.  I'll keep you posted, and thanks for the help.
Title: Re: Faulty HDD???
Post by: patio on September 17, 2008, 05:24:48 PM
As opposed to just buying a PSU borrow a known good one from someone overnight  to see if it is in fact the issue...
As to the drive DLoad and run WD's Data Lifeguard Tools to check the drive...Free from their site.
Run the long Test...before going to bed for the evening.
Title: Re: Faulty HDD???
Post by: squall_01 on September 18, 2008, 05:26:07 AM
Like I said it was my problem.  Mite have tied into yours, it took me about a year till I got it tooken to a repair shop to find that out, hopefully it wont be to hard of a fix.  ;)
Title: Re: Faulty HDD???
Post by: squall_01 on October 03, 2008, 10:14:00 AM
this ever get fixed?
Title: Re: Faulty HDD???
Post by: french253 on October 06, 2008, 02:20:44 PM
Hey Squall... Sorry I didn't get to post back... I have been out of town for a bit.  I got important files off the computer, reformatted the hard drive, and reinstalled Windows XP.  It runs like a charm.  Thank you for all of your help
Title: Re: Faulty HDD???
Post by: squall_01 on October 06, 2008, 02:40:36 PM
You know where we are if trouble occurs again.