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Microsoft => Microsoft Windows => Windows 10 and 11 => Topic started by: irisemars on April 18, 2018, 08:18:18 PM

Title: Cannot shut down
Post by: irisemars on April 18, 2018, 08:18:18 PM

My laptop after setting with windows 10 cannot shut down. I mean that after shutting down, my power led still turns on so I have to press the power button to turn off.

Title: Re: Cannot shut down
Post by: IssacK on April 27, 2018, 02:14:20 AM

Hi,
I suggest you to perform a power drain. Disconnect all the devices from the system, press and hold the power button for 10-15 sec (If it is a laptop with removable battery, remove the batter and perform this step)