Computer Hope
Microsoft => Microsoft Windows => Windows Vista and 7 => Topic started by: dazowen on October 15, 2010, 03:48:39 PM
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I have an Asus K52F laptop and have currently come across an error with my LAN card.
I would consider myself an experienced computer user but this issue has got the better of me.
I bought my laptop around a few months ago and all was fine. After not using the laptop that much since I bought it I thought it would be a good idea to visit the Asus support site and see if their where any driver/software updates available for my laptop.
I searched for my laptop and model number and was directed to a page with 109 software/hardware updates available.
I looked through the updates and noticed the only updates that supported my particular hardware were a BIOS update, chipset update and a LAN card update. I downloaded these three updates and installed them successfully as well as flashing the BIOS with a utility that was shipped with my laptop called WinFlash.
I restarted the computer and was glad to see there was no problems. I few days later my wireless was being very slow so I took my laptop downstairs to use the wired connection. I connected the cable to Ethernet port on my router and to my laptop but there was no connection. Curious I went into Device Manager and noticed that my Ethnernet adapter had a yellow triangle with an black exclamation mark next to it. I went into the properties of the device and under 'Device Status' it said "This device cannot start. Code10.)
I researched online and noticed it could be a driver issue. I then rolled back to the driver that was shipped with my laptop. I installed it, restarted, but still not luck.
I then decided I would reinstall Windows 7 using the backup partition so that I could undo all the changes I had made and hopefully everything would be all right.
I successfully reinstalled Windows and set everything up. I accessed Device Manager and noticed it was STILL the same.
Frustrated and running out of ideas I decided the only other problem could be the BIOS update I had done (Since every other update had been undone with the reinstalltion of Windows).
I visited the Asus website once more and looked at downloading a different BIOS version, preferably the BIOS version I had before I updated it. Unfortunately I didn't write down the BIOS version before I had updated it so I was unsure of which one to download. Desperate to get things working again I download all three versions.
I tried re-flashing the BIOS with all versions but I'm still suffering the problem.
My questions are:
1: How can I resolve this problem?
2: Could the BIOS update of caused my LAN card to stop working?
I have tried everything I can think of and the problem still persists.
I'm pretty certain it can't be a problem with the physical hardware since it was working fine before I applied these updates. (At least it seems that way.
My laptop is still under warranty but the store I purchased it from doesn't have a dedicated team of technicians and therefore it would have to be sent away to Asus which will take forever, which I cannot wait for!
I also researched online that it could be something to do with a Windows registry and that a modification and/or a clean up of the registry could resolve this problem.
My specs are:
Windows 7 x64
Intel Core i3 350 M @2.27GHz
4GB DDR3 1333MHz RAM
JMicron PCI Express Giagbit Ethernet Adapter - Driver version: 6.0.11.10 (This device is suffering the problem)
ASUSTeK Computer Inc K52F version 1 motherboard
BIOS version K52F currently installed, also tried flashing BIOS versions 205 and 210
Thank you very much for your time and I hope you can help me with my issue
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i have acer 4430 laptop...
wen i get to 4mat win xp it shows eror and kep displaying blue scren that shows phisical mem dump....
pls help me to fix or should i 4mat 8 in higher version of windows OS. tnx
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larz
Please, start your own topic.
dazowen
This is rather puzzling.
Sure thing, BIOS shouldn't be touched unless you're having some issues, so flashing BIOS was probably a mistake.
Now, in Device Manager, do you still have errors listed in both (wired, wireless) network adapters, even after restoring the computer to factory settings?
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In Device Manager I have errors on only the LAN card not the wireless. Never had a problem with the wireless.
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Did you try to reinstall chipset driver and then LAN driver again?
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I also get this problem too.
step 1 - go to Device Manager. Press Windows Key + R, type devmgmt.msc.
step 2 - go to JMICRON driver and go to properties
step 3 - click to Details button, you can see Property then find address
step 4 - after you get your address no, keep it and go to Advanced button
step 5 - find network address which is at value box. key in your address no there
step 6 - click OK and see what happen...
I have try this step and it works for me..
sorry for my poor English. I hope this will help you to solve your problem
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alfarabi88 this thread is 2 years old.--locked