Computer Hope

Microsoft => Microsoft Windows => Windows XP => Topic started by: jacobi3x on May 31, 2008, 03:25:36 PM

Title: internet options not working[tools,internet options[in internet explorer
Post by: jacobi3x on May 31, 2008, 03:25:36 PM

Hi, I've got a problem I've been working on for a week.
I've got a thread or string that's missing in the registry I think.
I can't open my internet opyions in internet explorer under tools

I can get inetcpl.cpl if I go to windows and click on IE7 and scroll
down to inetcpl.cpl and right click on that. then the internet properties dialog
comes up'
If I go to system32 and click on inetcpl.cpl it is inactive,so I suppose the
path is broken there.
How would I fix that in the register?
I'm not that familiar with that.I'd need some good guidance for that.
But I want to try something.
Computer seems to be free of malware and spyware
Help would be appreciated.  jacobi

Title: Re: internet options not working[tools,internet options[in internet explorer
Post by: Spoiler on May 31, 2008, 03:31:04 PM

I would suggest you uninstall IE7 and reboot and see if the tools work with IE6. After do a reinstall of IE7...long way around but the reinstall will also fix and check things during the install

Title: Re: internet options not working[tools,internet options[in internet explorer
Post by: jacobi3x on June 01, 2008, 11:43:52 AM

I tried to uninstall IE7,but i couldn't do that no dialog for that.
I guess i need to uninstall sp3 first. Then uninstall IE 7
I suppose sp2 will be working when I uninstall sp3
If you have an easier way let me know.
Thanks again
jacobi

Title: Re: internet options not working[tools,internet options[in internet explorer
Post by: Broni on June 01, 2008, 11:47:27 AM

Quote

I can't open my internet opyions in internet explorer under tools

"Internet options" entry is missing, or it won't open?

Title: Re: internet options not working[tools,internet options[in internet explorer
Post by: jacobi3x on June 01, 2008, 12:46:29 PM

Broni
 Yes it won't open,when I click on it blinks and is gone

Title: Re: internet options not working[tools,internet options[in internet explorer
Post by: Broni on June 01, 2008, 01:03:57 PM

Close IE.
Go Start>All Programs>Accessories>System Tools, and click on Internet Explorer(no add-ons).
Same thing?

Title: Re: internet options not working[tools,internet options[in internet explorer
Post by: jacobi3x on June 01, 2008, 01:21:33 PM

Broni
yes when I go to to system tools and click on add ons It's gone
 same when I go to tools and manage add on;s Nothing happens

Title: Re: internet options not working[tools,internet options[in internet explorer
Post by: Broni on June 01, 2008, 01:24:13 PM

Quote

It's gone
 same when I go to tools and manage add on;s Nothing happens

Say again? What is gone?

Title: Re: internet options not working[tools,internet options[in internet explorer
Post by: patio on June 01, 2008, 02:12:11 PM

Did you happen to make a backup before you went mucking around in the Registry ? ?

Title: Re: internet options not working[tools,internet options[in internet explorer
Post by: Broni on June 01, 2008, 02:38:41 PM

I'll bet $5....you know my guess??

Title: Re: internet options not working[tools,internet options[in internet explorer
Post by: jacobi3x on June 01, 2008, 03:33:49 PM

No  I haven't went in the registry yet. I have sp3 maybe that's a problem
or IE7,I'm not sure but I'll keep at it.

Title: Re: internet options not working[tools,internet options[in internet explorer
Post by: programming_pat on June 02, 2008, 05:48:40 AM

try using a different web browser... e.g Mozilla Firefox

Title: Re: internet options not working[tools,internet options[in internet explorer
Post by: TheEmperor on June 02, 2008, 08:59:55 AM

Try the steps outlined in this KB article. Might help you.

http://support.microsoft.com/kb/936213

Title: Re: internet options not working[tools,internet options[in internet explorer
Post by: jacobi3x on June 02, 2008, 11:01:12 AM

Probem solved,thanks everyone.
 uninstalled sp3 & IE7 and things work great.

Title: Re: internet options not working[tools,internet options[in internet explorer
Post by: Broni on June 02, 2008, 05:31:12 PM

Cool :)
Thanks for posting back.