Computer Hope

Microsoft => Microsoft Windows => Windows Vista and 7 => Topic started by: ArtVandalay7 on October 31, 2009, 09:31:02 AM

Title: Problems in normal startup mode
Post by: ArtVandalay7 on October 31, 2009, 09:31:02 AM

I am operating a Gateway laptop running Windows Vista.  All of a sudden it will not function in normal startup mode.  In safe mode with networking, however, it works just fine (which is what I'm working in right now).  Before it stopped working, I would occasionally get the window stating Windows Explorer has encountered a problem and needs to shut down, do you want to wait to see if the problem resolves, etc.  I did run a disk check which didn't seem to uncover anything significant.  Any help will be greatly, greatly appreciated! Thanks!

Title: Re: Problems in normal startup mode
Post by: patio on October 31, 2009, 09:38:41 AM

"And you wanna be my Latex Salesman......? ? ?"

 ;D

In safe mode go to Start/Run and type in sfc /scannow and hit Enter...
Have your XP CD handy as it will ask for it.
Let it run to completion...remove the CD and re-boot...

Let us Know.

Title: Re: Problems in normal startup mode
Post by: ArtVandalay7 on October 31, 2009, 10:13:47 AM

I've quit the exporting so that I can focus on the importing... ;D

Thanks for the quick reply.  I unfortunately have Vista, not XP.  I have an Operating System Disc, states on it "To re-install the operating system...etc" also "WARNING: this process erases all data and files from the hard drive"...is this the right disc and am I going to lose all of my files?

Thanks!

Title: Re: Problems in normal startup mode
Post by: patio on October 31, 2009, 10:17:49 AM

sfc will run in Vista...
But you run it from a command prompt...not by booting to the DVD...

Title: Re: Problems in normal startup mode
Post by: ArtVandalay7 on October 31, 2009, 10:40:05 AM

This doesn't seem to work.  I go to run and type sfc...briefly get a dos window flash on the screen but then it goes away. 

Title: Re: Problems in normal startup mode
Post by: patio on October 31, 2009, 10:44:03 AM

There is a space between sfc and /scannow...

Title: Re: Problems in normal startup mode
Post by: ArtVandalay7 on October 31, 2009, 11:08:55 AM

ok, it worked with the space...thanks...ran through the disk verification process, never asked for the cd...didn't seem to make a difference, still only functions in safe mode...

Title: Re: Problems in normal startup mode
Post by: patio on October 31, 2009, 11:10:45 AM

Vista Repair Install... (http://www.vistax64.com/tutorials/88236-repair-install-vista.html)

Title: Re: Problems in normal startup mode
Post by: ArtVandalay7 on October 31, 2009, 12:19:44 PM

I think the only disc I have is Gateway Microsoft Windows Vista Home Premium 32-Bit Operating System Disc that I referenced earlier...is this the one referenced in the link?  Plus it says you can't do this in safe mode and the computer is non-functional if I try to boot it in normal mode...

Title: Re: Problems in normal startup mode
Post by: patio on October 31, 2009, 01:09:42 PM

No.
It has to be ran from booting to the DVD...
The problem with an OEM (manuf.) DVD is it will wipe your entire system and return the machine back to Day One status...

The other option is to borrow a Vista DVD...the versions need to match.

Title: Re: Problems in normal startup mode
Post by: Allan on October 31, 2009, 01:14:59 PM

"run"
And now MY job is done :)

Title: Re: Problems in normal startup mode
Post by: patio on October 31, 2009, 01:16:43 PM

 :o

Title: Re: Problems in normal startup mode
Post by: Allan on October 31, 2009, 02:09:41 PM

Payback - gotta love it ;D

Title: Re: Problems in normal startup mode
Post by: patio on October 31, 2009, 02:46:05 PM

Memory of an Elephant....

 ;D

Title: Re: Problems in normal startup mode
Post by: Allan on October 31, 2009, 02:48:38 PM

Oh yeah :D  But I do smell better (usually).

Title: Re: Problems in normal startup mode
Post by: ArtVandalay7 on October 31, 2009, 03:00:40 PM

Thanks Patio for your constructive help. So the ML6720 only came with the operating system disc.  I did make a laptop recovery disc a couple of years ago but that's it.  Any work around finding a vista disc?

Title: Re: Problems in normal startup mode
Post by: Allan on October 31, 2009, 03:03:15 PM

What - my posts weren't constructive?

Sorry Art, patio and I were just sharing a joke within your thread - no offense intende.

Title: Re: Problems in normal startup mode
Post by: ArtVandalay7 on October 31, 2009, 03:07:39 PM

I think telling someone who is very nicely trying to help me to "run" is neither constructive nor funny and something that is clearly going to offend the person who it is aimed at.

Title: Re: Problems in normal startup mode
Post by: Allan on October 31, 2009, 03:24:13 PM

On the contrary, that's not what I was telling him. As I said, patio and I were sharing a moment of humor - it was a private joke and I assure you he understood it. It had nothing to do with you or your thread and as I said, no offense to you was intended.