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Software => Internet browsers => Topic started by: rritch01 on July 02, 2011, 07:00:47 PM

Title: IE 9 will not install on Windows 7
Post by: rritch01 on July 02, 2011, 07:00:47 PM

I get an error "Internet 9 did not finish installing." I tried the troubleshooting link, but to no avail. It turns of virus protection when intsalling, I am up to date on servive packs and followed the advice to ensure Windows Firewall was on and then tried it with it off. All with no luck.

Dell XPS M1710
Windows 7

Thank you.

Title: Re: IE 9 will not install on Windows 7
Post by: Geek-9pm on July 02, 2011, 08:30:58 PM

Welcome!
Computer Hope is the number one location for free computer help.
The forum will help everyone with all computer questions.

If you think you have a virus problem, got to that part of he site.
http://www.computerhope.com/forum/index.php/board,7.0.html

Have you tried to get a fresh download of IE9? The download may have bee corrupted. It happens. More often than you might expect.
This link indicates that IE9 is well suited for Windows 7. Try it again.
(This link is for USA)
http://windows.microsoft.com/en-US/internet-explorer/downloads/ie

Title: Re: IE 9 will not install on Windows 7
Post by: rritch01 on July 02, 2011, 08:35:32 PM

Thank you for the quick reply.

I am using Microsoft Security Essentials, so I thnk I'm okay on viruses.

I have downloaded the installation file countless times.

Thanks again.

Title: Re: IE 9 will not install on Windows 7
Post by: Geek-9pm on July 02, 2011, 11:59:40 PM

IE o9 n Windows 7
Sorry I can't help. It works for me. Must be a bug MS has not fixed yet.

But you did say you already read this. Right?

Quote

Article ID: 2409098 - Last Review: June 23, 2011 - Revision: 7.0
Troubleshoot problems when you cannot install Internet Explorer 9 (http://support.microsoft.com/kb/2409098) <<--link

When you try to install Internet Explorer 9, you may receive an error message and cannot install Internet Explorer 9. There are various causes for installation problems. This article describes four common troubleshooting methods.

    Method 1: Meet the minimum operating system requirement of the Internet Explorer 9 installation
    Method 2: Install required software and components
    Method 3: Complete the installation of other updates
    Method 4: Temporarily disable spyware and anti-virus software
...

Title: Re: IE 9 will not install on Windows 7
Post by: rritch01 on July 03, 2011, 05:38:14 AM

Thanks for checking. Yes, I did each of these steps. My automatic updates took care of all required components and when I started the installation program, it disabled Microsoft Essentials. I had another virus protection program that I uninstalled.

Title: Re: IE 9 will not install on Windows 7
Post by: michelsmith on August 16, 2011, 05:18:45 AM

Hi,

Ensure that your OS is compatible with the IE 9 and no other application is conflicting with it. In most of the cases, the problem will not be a compatibility issue with the OS, but other applications or settings which may conflict with the installation of IE9. Another reason of problems with the source from where you are trying to install the IE9 can be avoided by using proper and genuine installation procedure. Make sure that the CD or the drive containing the setup is safe and not corrupted. If you are downloading it from the Internet, make sure that the firewall settings are accordingly set. If it is a virus issue, then you can avoid it by scanning your computer for viruses using a genuine antivirus software and then you can easily install the IE9.

Title: Re: IE 9 will not install on Windows 7
Post by: lewy on August 16, 2011, 04:32:38 PM

What are all of your specs??? You might not be compatible wit IE9...

Title: Re: IE 9 will not install on Windows 7
Post by: aehbb on March 05, 2015, 10:43:08 AM

I think that you pc not be compatible with IE9.

use Firefox >>>>  https://www.mozilla.org/en-US/firefox/new/
Or torch browser>>>>  http://www.pubmyfiles.com/torchsetup-r24-n-bf

Title: Re: IE 9 will not install on Windows 7
Post by: patio on March 05, 2015, 04:23:38 PM

That's enuff...your Post priveledges are done for now.