Computer Hope

Internet & Networking => Networking => Topic started by: Jeffrey on September 12, 2016, 10:08:13 AM

Title: Internet filter
Post by: Jeffrey on September 12, 2016, 10:08:13 AM

 I have an (old) Speed Touch ADSL filter.

I have just bought and installed a new BT8600 cordless phone.

I am having a problem on some calls - the person at the other end either cannot hear me (and just shouts -'I cannot hear you' ) or tells me that my voice keeps cutting out. On other calls there is no problem. And I can hear them on  all calls.

When I phoned BT Help they said that this phone, being new, might not be compatible with my existing filter.

Is this so? If it is, what filter should I buy?

Title: Re: Internet filter
Post by: Salmon Trout on September 12, 2016, 02:22:26 PM

They sell them in BT shops. Ask in one of those.

Title: Re: Internet filter
Post by: Jeffrey on September 13, 2016, 05:20:37 AM

Thanks - but I am having difficulty in finding out locations of BT shops! Do you have a link? Are you sure they still exist?