Computer Hope

Software => Internet browsers => Topic started by: PCmonkey on October 14, 2008, 06:27:01 PM

Title: wont let me download anything or even troubleshoot
Post by: PCmonkey on October 14, 2008, 06:27:01 PM

either it's my computer or my browser but i can't download anything and my computer doesnt show anything that needs adobe flash or shockwave and i cant dowload them and i can't go toadobe troubleshooter

Title: Re: wont let me download anything or even troubleshoot
Post by: Broni on October 14, 2008, 09:04:37 PM

What browser? Version? Did you try another browser?

Title: Re: wont let me download anything or even troubleshoot
Post by: Ivy on October 14, 2008, 09:39:45 PM

Try to Download random's system information tool (RSIT) (http://images.malwareremoval.com/random/RSIT.exe)

If you are able to download this then,save it to your Desktop.

    * Double click on RSIT.exe to run.
    * Click Continue at the disclaimer screen.
    * Once it has finished, two logs will open.
    * log.txt <will be maximized and info.txt <will be minimized
    * Please post the contents of both logs in the malware removal section.

Title: Re: wont let me download anything or even troubleshoot
Post by: PCmonkey on October 15, 2008, 07:53:21 PM

Quote from: Ivy on October 14, 2008, 09:39:45 PM

Try to Download random's system information tool (RSIT) (http://images.malwareremoval.com/random/RSIT.exe)

If you are able to download this then,save it to your Desktop.

    * Double click on RSIT.exe to run.
    * Click Continue at the disclaimer screen.
    * Once it has finished, two logs will open.
    * log.txt <will be maximized and info.txt <will be minimized
    * Please post the contents of both logs in the malware removal section.

????malware????

Title: Re: wont let me download anything or even troubleshoot
Post by: PCmonkey on October 15, 2008, 07:57:01 PM

Quote from: Broni on October 14, 2008, 09:04:37 PM

What browser? Version? Did you try another browser?

internet explorer 7

Title: Re: wont let me download anything or even troubleshoot
Post by: Broni on October 15, 2008, 08:11:57 PM

Can you download anything, or your problem is specific to Adobe stuff?

Title: Re: wont let me download anything or even troubleshoot
Post by: PCmonkey on October 15, 2008, 08:23:43 PM

Quote from: Broni on October 15, 2008, 08:11:57 PM

Can you download anything, or your problem is specific to Adobe stuff?

i cant download anything

Title: Re: wont let me download anything or even troubleshoot
Post by: Broni on October 15, 2008, 08:28:43 PM

OK. Close IE.
Go Start>All Programs>Accessories>System Tools, and click on Internet Explorer (no add-ons)
Try downloading something.
Let me know.

Title: Re: wont let me download anything or even troubleshoot
Post by: PCmonkey on October 16, 2008, 07:22:10 PM

Quote from: Broni on October 15, 2008, 08:28:43 PM

OK. Close IE.
Go Start>All Programs>Accessories>System Tools, and click on Internet Explorer (no add-ons)
Try downloading something.
Let me know.

it was already running with add-ons disabled

Title: Re: wont let me download anything or even troubleshoot
Post by: Broni on October 16, 2008, 07:26:09 PM

Go Tools>Internet Options>Advanced tab, click "Reset" button.
Restart computer.

Title: Re: wont let me download anything or even troubleshoot
Post by: PCmonkey on October 16, 2008, 08:55:48 PM

it didnt work i also cant view msn meebo and tagged

Title: Re: wont let me download anything or even troubleshoot
Post by: Broni on October 16, 2008, 09:03:01 PM

Download Firefox on another computer, and install it on this computer.

Title: Re: wont let me download anything or even troubleshoot
Post by: PCmonkey on October 16, 2008, 09:13:00 PM

k ill try it tomoz thanx ttyt

Title: Re: wont let me download anything or even troubleshoot
Post by: Broni on October 16, 2008, 09:22:51 PM

OK.