Computer Hope
Microsoft => Microsoft Windows => Windows XP => Topic started by: rgrlyn on December 23, 2008, 07:25:20 AM
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i installed windows xp pro and when it was done my monitor looks like its in safe mode, and when i check the screen resolution it is set to lowest but it wont let me change it this is a gateway comp. can you help ?
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Did you recieve a Driver CD with this Gateway ? ?
If so you need to install the drivers...start with the chipset first and then all others.
Installing the video driver will cure this issue...
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I did not get any disks with this Gateway
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You will have to visit their site then and find the drivers using your Model # and Windows version....
Or you can DLoad ; install and run Everest Home (Free) which will tell you every component in that machine.
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I don't have internet on that computer so I'm connected to you on my laptop.
I have downloaded all the drivers from there web site and i will burn to disk,then I'm hoping i can install them from the disk is that possible?
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Yes.
Make sure they are the correct ones for your Model# and as i said the chipset drivers go FIRST...
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They have 2 sets one is ( XP ) the other is (XP 64 bit) I cant find a 64 bit any were so i will go with XP wish me luck
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To find your Windows version open Windows Explorer ( not Internet Explorer) and clik Help/About Windows...
And Best of Luck...
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Thank you I'll keep you posted
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No luck the drivers I used did not fix the resolution problem, I installed the chip driver first then the video driver then the others no luck
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DLoad, install and run Everest Home...
Run the Computer Summary scan and save it to a text file...
Post the results here and we'll hekp you track down the correct video drivers...
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I hope this is what you need
--------[ EVEREST Ultimate Edition ]------------------------------------------------------------------------------------
Version EVEREST v4.50.1330
Benchmark Module 2.3.224.0
Homepage http://www.lavalys.com/
Report Type Quick Report [ TRIAL VERSION ]
Computer HOME
Generator Administrator
Operating System Microsoft Windows XP Professional 5.1.2600 (WinXP Retail)
Date 2008-12-24
Time 08:45
--------[ Summary ]-----------------------------------------------------------------------------------------------------
Computer:
Computer Type ACPI Uniprocessor PC
Operating System Microsoft Windows XP Professional
OS Service Pack [ TRIAL VERSION ]
Internet Explorer 6.0.2900.2180 (IE 6.0 SP2)
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name HOME
User Name Administrator
Logon Domain [ TRIAL VERSION ]
Date / Time 2008-12-24 / 08:45
Motherboard:
CPU Type Intel Celeron, 2400 MHz (24 x 100)
Motherboard Name Intel Brownsville D845GBV / Brownsville 2 D845GEBV2 / Rexburg D845GRG / Rexburg 2 D845GERG2
Motherboard Chipset Intel Brookdale-G i845GEV
System Memory [ TRIAL VERSION ]
DIMM1: Infineon 64D64320GU6B 512 MB PC2700 DDR SDRAM (2.5-3-3-7 @ 166 MHz) (2.0-3-3-6 @ 133 MHz)
BIOS Type AMI (08/04/03)
Communication Port Communications Port (COM1)
Communication Port ECP Printer Port (LPT1)
Display:
Video Adapter Intel Extreme Graphics
3D Accelerator Intel Extreme Graphics
Multimedia:
Audio Adapter Analog Devices AD1981B(L) @ Intel 82801DB ICH4 - AC'97 Audio Controller [B-0]
Storage:
IDE Controller Intel(R) 82801DB Ultra ATA Storage Controller - 24CB
Floppy Drive Floppy disk drive
Disk Drive WDC WD400BB-53DEA0 (37 GB, IDE)
Optical Drive HL-DT-ST CD-RW GCE-8483B (48x/32x/48x CD-RW)
SMART Hard Disks Status OK
Partitions:
C: (NTFS) [ TRIAL VERSION ]
Total Size [ TRIAL VERSION ]
Input:
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse Microsoft PS/2 Mouse
Network:
Primary IP Address [ TRIAL VERSION ]
Primary MAC Address 00-00-00-00-00-00
Peripherals:
USB1 Controller Intel 82801DB ICH4 - USB Controller [B-0]
USB1 Controller Intel 82801DB ICH4 - USB Controller [B-0]
USB1 Controller Intel 82801DB ICH4 - USB Controller [B-0]
USB2 Controller Intel 82801DB ICH4 - Enhanced USB2 Controller [B-0]
DMI:
DMI BIOS Vendor Intel Corp.
DMI BIOS Version SR84510A.15A.0013.P03.0308040832
DMI System Manufacturer Gateway
DMI System Product E-2100
DMI System Version 4000812
DMI System Serial Number [ TRIAL VERSION ]
DMI System UUID [ TRIAL VERSION ]
DMI Motherboard Manufacturer Intel Corporation
DMI Motherboard Product D845GVSR
DMI Motherboard Version AAC44832-104
DMI Motherboard Serial Number [ TRIAL VERSION ]
DMI Chassis Manufacturer Gateway
DMI Chassis Version NSC49A01
DMI Chassis Serial Number [ TRIAL VERSION ]
DMI Chassis Asset Tag [ TRIAL VERSION ]
DMI Chassis Type Desktop Case
DMI Total / Free Memory Sockets 2 / 1
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I didn't know if the trial version was good enough so I purchessed the code to give you a better look . Thank you for your help------RGR
-------[ EVEREST Ultimate Edition ]------------------------------------------------------------------------------------
Version EVEREST v4.60.1500
Benchmark Module 2.3.237.0
Homepage http://www.lavalys.com/
Report Type Quick Report
Computer HOME
Generator Administrator
Operating System Microsoft Windows XP Professional 5.1.2600 (WinXP Retail)
Date 2008-12-24
Time 10:06
--------[ Summary ]-----------------------------------------------------------------------------------------------------
Computer:
Computer Type ACPI Uniprocessor PC
Operating System Microsoft Windows XP Professional
OS Service Pack Service Pack 2
Internet Explorer 6.0.2900.2180 (IE 6.0 SP2)
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name HOME
User Name Administrator
Logon Domain HOME
Date / Time 2008-12-24 / 10:06
Motherboard:
CPU Type Intel Celeron, 2400 MHz (24 x 100)
Motherboard Name Intel Brownsville D845GBV / Brownsville 2 D845GEBV2 / Rexburg D845GRG / Rexburg 2 D845GERG2
Motherboard Chipset Intel Brookdale-G i845GEV
System Memory 502 MB (PC2700 DDR SDRAM)
DIMM1: Infineon 64D64320GU6B 512 MB PC2700 DDR SDRAM (2.5-3-3-7 @ 166 MHz) (2.0-3-3-6 @ 133 MHz)
BIOS Type AMI (08/04/03)
Communication Port Communications Port (COM1)
Communication Port ECP Printer Port (LPT1)
Display:
Video Adapter Intel Extreme Graphics
3D Accelerator Intel Extreme Graphics
Multimedia:
Audio Adapter Analog Devices AD1981B(L) @ Intel 82801DB ICH4 - AC'97 Audio Controller [B-0]
Storage:
IDE Controller Intel(R) 82801DB Ultra ATA Storage Controller - 24CB
Floppy Drive Floppy disk drive
Disk Drive WDC WD400BB-53DEA0 (37 GB, IDE)
Optical Drive HL-DT-ST CD-RW GCE-8483B (48x/32x/48x CD-RW)
SMART Hard Disks Status OK
Partitions:
C: (NTFS) 38162 MB (35733 MB free)
Total Size 37.3 GB (34.9 GB free)
Input:
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse Microsoft PS/2 Mouse
Network:
Primary IP Address 127.0.0.1
Primary MAC Address 00-00-00-00-00-00
Peripherals:
USB1 Controller Intel 82801DB ICH4 - USB Controller [B-0]
USB1 Controller Intel 82801DB ICH4 - USB Controller [B-0]
USB1 Controller Intel 82801DB ICH4 - USB Controller [B-0]
USB2 Controller Intel 82801DB ICH4 - Enhanced USB2 Controller [B-0]
DMI:
DMI BIOS Vendor Intel Corp.
DMI BIOS Version SR84510A.15A.0013.P03.0308040832
DMI System Manufacturer Gateway
DMI System Product E-2100
DMI System Version 4000812
DMI System Serial Number 0032659401
DMI System UUID 4073301E-E61DB211-80008472-C00F21FB
DMI Motherboard Manufacturer Intel Corporation
DMI Motherboard Product D845GVSR
DMI Motherboard Version AAC44832-104
DMI Motherboard Serial Number AZSR33806363
DMI Chassis Manufacturer Gateway
DMI Chassis Version NSC49A01
DMI Chassis Serial Number 0032659401
DMI Chassis Asset Tag none
DMI Chassis Type Desktop Case
DMI Total / Free Memory Sockets 2 / 1