Computer Hope

Software => Computer viruses and spyware => Topic started by: anjeepsolution on March 23, 2010, 09:12:35 AM

Title: A very huge problem for me
Post by: anjeepsolution on March 23, 2010, 09:12:35 AM

Hello Everybody,

   I am using xp. In my pc, there is one yellow or sometimes red cross sign symbol error i. Which give me a message, that your computer is being accessed by some other people. If you want to protect your data, click on this message. And if i click on that message. My pc automatically starts installing user protection . And then after some time, 4 to 5 files some are porn and some are trojan file name comes on my desktop. I even removed that user protection from revo uninstaller. But again it comes after starting the pc. becuase of that small (yellow  - !  and (red cross symbol) either one.
I even downloaded malware bytes antimalware as told by  you all. But user protection is giving me a message that an unwanted program is being installed in your pc (i.e : malware bytes antimalware) do you want to remove it . And if i click yes so it starts uninstalling. But i stoped in between. So in my pc malware bytes antimalware is also there but because of this virus i am not able to open that malware.  It doesn't open after clicking with mouse also.



So please help me to solve my problem.

Regards,
Anjeep

Title: Re: A very huge problem for me
Post by: SuperDave on March 23, 2010, 09:56:08 AM

Please download and run the below tool named Rkill (courtesy of BleepingComputer.com) which may help allow other programs to run.
Save Rkill to your desktop.

There are 4 different versions. If one of them won't run then download and try to run the other one.
 
Vista and Win7 users need to right click Rkill and choose Run as Administrator
 

You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

Rkill.exe (http://download.bleepingcomputer.com/grinler/rkill.exe)
Rkill.com (http://download.bleepingcomputer.com/grinler/rkill.com)
Rkill.scr (http://download.bleepingcomputer.com/grinler/rkill.scr)
Rkill.pif (http://download.bleepingcomputer.com/grinler/rkill.pif)

Once you've gotten one of them to run then try to immediately run the following.
 
Now download and Run exeHelper.

Please download exeHelper from Raktor (http://www.raktor.net/exeHelper/exeHelper.com) to your desktop.

• Double-click on exeHelper.com to run the fix. A black window should pop up, press any key to close once the fix is completed. A log file named log.txt will be created in the directory where you ran exeHelper.com Attach the log.txt file to your next message.
  
  Note: If the window shows a message that says "Error deleting file", please re-run the program before posting a log - and post the two logs together (they will both be in the one file).
  ======================
  If this runs successfully, please download SAS, MBAM and HJT and send me the logs.

Title: Re: A very huge problem for me
Post by: anjeepsolution on April 01, 2010, 06:38:18 AM

Hello Frnd,

    Thanks for your suggestion. But instead of doing a long procedure i formatted my
xp and reinstalled xp by norton ghost and my problem is solved now. Now no error is coming on my desktop

Thanks ,