Computer Hope

Microsoft => Microsoft Windows => Windows XP => Topic started by: MooFox on March 04, 2009, 07:11:01 PM

Title: Toshiba help
Post by: MooFox on March 04, 2009, 07:11:01 PM
a while ago I reformatted mt toshiba laptop and now it won't boot up...it goes into the screen where I can boot up in 3 different safe modes or start windows normally.  When I chose one of the safe modes a white bar goes across the bottom then a bunch of words starts to load down at the bottom. after a while it restarts itself and does the same thing over and over again. help please >.<
Title: Re: Toshiba help
Post by: Broni on March 04, 2009, 07:26:04 PM
Normal Mode too?
You did format, and then what?
Title: Re: Toshiba help
Post by: MooFox on March 04, 2009, 07:28:12 PM
I tried it all normal and safe
after I reformatted it I tried to run my laptop and that happened
Title: Re: Toshiba help
Post by: Broni on March 04, 2009, 07:30:39 PM
Now, wait a sec.
You did format with what?
Then after formatting, you have to install some OS. What about it?
Title: Re: Toshiba help
Post by: MooFox on March 04, 2009, 07:33:45 PM
the OS was and still is windows xp pro
Title: Re: Toshiba help
Post by: Broni on March 04, 2009, 07:37:28 PM
Man, it's gonna take a while to find out what happened....
1. You did format. With what? Windows CD?
2. You installed Windows XP, right?
3. Windows installation has finished, right?
Was it like that, or....?
What happened then?

You have to remember, we're not there.
Title: Re: Toshiba help
Post by: MooFox on March 04, 2009, 07:39:56 PM
1. You did format. With what? Windows CD?
yes it was a windows cd
2. You installed Windows XP, right?
yes
3. Windows installation has finished, right?
yes
Was it like that, or....?
What happened then?
as I said at the beginning it went to the safe mode
Title: Re: Toshiba help
Post by: Broni on March 04, 2009, 07:49:37 PM
Right after installing Windows, and FIRST restart?
Why was the hard drive formatted, to start with?
Title: Re: Toshiba help
Post by: MooFox on March 04, 2009, 10:15:09 PM
I had a game on it that I couldn't get it off I tried everything so I just reformatted it
and yes Right after installing Windows, and FIRST restart
Title: Re: Toshiba help
Post by: Broni on March 04, 2009, 10:23:53 PM
Botched install? That's what I'd go after, first. Try to reinstall one more time.
...or...
start from the other end:
- Run hard drive diagnostics: http://www.tacktech.com/display.cfm?ttid=287
There is no Toshiba listed (of course, having in mind the quality of their tech support), but there is a good chance Seagate tool may work
- Run memtest: http://www.techspot.com/vb/topic62524.html
Title: Re: Toshiba help
Post by: MooFox on March 04, 2009, 10:26:31 PM
ok I'll try both thank you ^^
Title: Re: Toshiba help
Post by: Broni on March 04, 2009, 10:35:38 PM
Sure thing :)
Title: Re: Toshiba help
Post by: MooFox on March 06, 2009, 02:47:48 PM
didn't work  :(
Title: Re: Toshiba help
Post by: Broni on March 06, 2009, 04:52:18 PM
If you'd be so kind to post maybe more than two words, please....
I'm not there.
Title: Re: Toshiba help
Post by: MooFox on March 06, 2009, 04:56:02 PM
ok I reformatted it again and it did the same thing but something different happened this time when I was installing windows a pop up came up and it said something about my battery not being able to install. I don't know the exact message because like an idiot I forgot to write it down.
Title: Re: Toshiba help
Post by: Broni on March 06, 2009, 05:01:49 PM
So, you're getting same problem as in your first post?
If so, go for two other options listed in my reply #9.

Title: Re: Toshiba help
Post by: MooFox on March 10, 2009, 05:57:21 PM
I ran the disk the memtest and it said no errors were found after that I restarted the laptop and a while bar came up and started to load after the bar loaded the computer restarted again and continues to do the same thing
Title: Re: Toshiba help
Post by: Broni on March 10, 2009, 07:14:35 PM
Hard drive test time.
Title: Re: Toshiba help
Post by: MooFox on March 10, 2009, 07:16:07 PM
._. how?
Title: Re: Toshiba help
Post by: patio on March 10, 2009, 07:41:45 PM
So, you're getting same problem as in your first post?
If so, go for two other options listed in my reply #9.


Title: Re: Toshiba help
Post by: Broni on March 10, 2009, 07:47:11 PM
Ha ;D

One note, though. There is no Toshiba test tool. Run Seagate tool.
Title: Re: Toshiba help
Post by: MooFox on March 10, 2009, 08:19:46 PM
"error detected a non seagate driver it is suggested that you contact the maker of your disc drive for more information."
Title: Re: Toshiba help
Post by: Broni on March 10, 2009, 08:21:24 PM
Try Hitachi tool.
Title: Re: Toshiba help
Post by: MooFox on March 10, 2009, 09:37:53 PM
Hitachi won't download onto a disk
Title: Re: Toshiba help
Post by: Broni on March 10, 2009, 09:42:16 PM
What do you mean by that?
Title: Re: Toshiba help
Post by: MooFox on March 10, 2009, 09:45:17 PM
everytime I try to burn Hitachi into a it tells me to unzip it first then when I try to unzip it says "jzip does not support the file format of the file your trying to open."
Title: Re: Toshiba help
Post by: Broni on March 10, 2009, 09:48:04 PM
Yes, you have to unzip the file first.
What is the extension of the zipped file, you downloaded?
Maybe your program doesn't support it.
Try 7-zip: http://www.7-zip.org/