Computer Hope
Hardware => Hardware => Topic started by: Joker08 on October 02, 2007, 02:22:16 AM
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so just recently after logging off of a game my computer locked up, and my speakers left of a constant high pitch squel. I had to manually power down the comp. At first it would not boot, finally i got it to boot, and loaded last known good config. Now the problem is happening more often, pretty much any time i leave a game, after surfing the web for 15-20 mins, or even just leaving my comp on for a hour or so. It never locks up mid game, only during exit. Any ideas? is my pcu overheating? I did take the fan and heatsink off my pcu to check it, and it looked as though the thermal compound was pretty much cooked, the pcu was kind stuck to the heatsink, so i put some new thermal compound on but the problem still consists. any ideas would be great thank you. Just noticed that after this last lock up/crash, when i got back on my date and time on my comp were dec 31 2001? this seems very odd to me?
Joker
Ps here are my specs.
Product name alienware
Board model Genuine Intel(R) D875PBZ system board
OS version Windows* XP version 5.1 Service Pack 2 build 2600
OS memory 1,047,236 KB RAM
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Processor
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Processor Intel(R) Pentium(R) 4 CPU 3.20GHz
Bus speed 800 MHz
L1 cache Data Cache 8KB, Execution Trace Cache 12K Micro-ops
L2 cache Advanced Transfer Cache 512 KB
Form factor Socket 478
Stepping 9
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System
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Physical memory 1,024 MB RAM
Memory speed DDR400
Memory type DDR, Synchronous
Form factor DIMM
BIOS date 11/24/2003
BIOS size 1024 KB
BIOS version P17 (BZ87510A.86A.0081.P17.0311241511)
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Sensors
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Sensor Name Processor Fan
Current Value 3360
Upper Threshold not applicable
Lower Threshold not applicable
Sensor Name System Fan 1
Current Value 1683
Upper Threshold not applicable
Lower Threshold not applicable
Sensor Name Processor Zone
Current Value 104
Upper Threshold 154
Lower Threshold not applicable
Sensor Name System Zone 1
Current Value 95
Upper Threshold 149
Lower Threshold not applicable
Sensor Name System Zone 2
Current Value 88
Upper Threshold 149
Lower Threshold not applicable
Sensor Name +12 V
Nominal Value 12.000
Current Value 12.000
Upper Threshold 13.200
Lower Threshold 10.800
Sensor Name +5 V
Nominal Value 5.000
Current Value 5.130
Upper Threshold 6.000
Lower Threshold 4.000
Sensor Name +3.3 V
Nominal Value 3.300
Current Value 3.420
Upper Threshold 4.300
Lower Threshold 2.300
Sensor Name CPU Core (+1.55 V)
Nominal Value 1.550
Current Value 1.518
Upper Threshold 2.350
Lower Threshold 0.750
Sensor Name CPU I/O (+1.5 V)
Nominal Value 1.500
Current Value 1.549
Upper Threshold 2.300
Lower Threshold 0.700
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Does the computer freeze in safe mode when exiting games ?
Are all your fans working properly ?
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Ok well.....
You could give this a shot...
Take out your heatsink fan .... wipe any form of heatsink away from the cpu and onto say a plastic card , once you have done this , make sure none got into the cpu check reverse side..... next add a new layer or thermal compound and smear on with a credit card or a plastic card of some type , once you have correcly applied a smooth layer of thermal compund , put it in your socket nice and firm , but not to hard , ..... Boot up . You can check your system bios to see if your fans are all running as they should , im not ot sure if this is the case with all bios but i can check my fans are running correctly on my board through there .....
Let us know what you decide to do ...
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SO i cleaned the old thermal compound, added new thermal compound and my computer ran all last night and today no issues. Then today i surfed the web a bit and everything was fine. Then just recently while surfing the web it locked up with the high pitch beep sound. I restarted. when it re loaded i went back on the web and got another lock up. I am at a loss, it seems as though all my fans are working. My intel active monitor my proccessor is still in the green heat wise. Could it be something other than the cpu? let me know what you guys think.
thanks
Joker
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Does the computer freeze in safe mode when exiting games ?
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SO i would love to answer that question spero but none of my games will load in safe mode? I wasnt able to get it to lock up in safe mode, but in safe mode i cant access the internet or anything either and that is when it locks up. It seems like it locks up anytime i watch a video on quicktime as well.
Joker
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1- Check your ram is seated properly
2- Check your Graphics card is seated
3- Make sure the processor is seated properly
4- Could you try a different PSU in the machine ?
I will say to Patio he may be able to help ;)