Computer Hope

Software => Computer software => Topic started by: porvaldur_sveinsson on April 06, 2016, 11:32:32 AM

Title: Some characters in pst files
Post by: porvaldur_sveinsson on April 06, 2016, 11:32:32 AM
I am supporting a customer who has a Server 2003 SBS server.
We recently migrated this customer to a new Exchange 2013 server running on a Server 2012 server.
Some of the mailboxes weren't exported to .PST files before this migration was done and the old Server 2003/Exchange 2003 SBS was demoted.
We still have a copy of the Exchange 2003 .EDB file from the old server and have been using a utility called Kernel for Exchange Server (see the screenshot) which is able to extract individual email accounts and place the contents into Outlook .PST files.
The problem is that there is a very small percentage of emails in two user's email Inboxes and Sent items folder that are in Chinese (instead of English).
This business doesn't have any Chinese employees and have never sent any emails in Chinese.
What can be done to fix this issue?
Please let me know if any further information is needed.


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