Computer Hope

Software => Computer viruses and spyware => Topic started by: computerchic on April 30, 2009, 04:52:55 PM

Title: Computer crashed/Riddled with Trojans
Post by: computerchic on April 30, 2009, 04:52:55 PM
Hi..need help please.

Dell laptop,windows xp,  friend asked me to help her as it was all messed up.
Norton detected 3 Vundo's fixed them and then restarted, when it did,
I got a black screen saying that computer wont start as it is missing
hal.dll file.

I have a windows disc, but wont boot from it.
I can get into the bios, and tried to change boot order, still
wont recognize cd, not sure if the drive is corrupted.

Can I do anything from the bios to get things going again?
Please help.

Thanks!

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