Computer Hope
Microsoft => Microsoft Windows => Windows Vista and 7 => Topic started by: truitt661 on November 12, 2011, 06:16:34 PM
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At first I had Window 7 home premium (I think that what you call it) and it started going slow and freezing a lot. So I decided to just install Window 7 professional on the computer to see if it would stop freezing and moving real slow. With the window 7 professional it really didn't install much on the computer the only thing I seen was a trash bin on the desktop and I had to add everything else. But every other minute the computer freeze and then turn blue. I can't remember what it says, but I think it said something like disable a hardware or update, and to put it in safe mode. Or call the manufacure to install a software or something I don't remember it all. But can someone help.
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I'd go to Device Manager by entering devmgmt.msc when you click on start and the search/command window that allows for typing of this instruction. Once your in Device Manager look for any devices with Yellow or Red Alerts or Unknown Device type statements and report back any found. You can click on them and get more information most of the time.
Also what is make/model number of computer so we can help you find correct driver for the malfunctioning device.
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But every other minute the computer freeze and then turn blue. I can't remember what it says, but I think it said something like disable a hardware or update, and to put it in safe mode. Or call the manufacure to install a software or something I don't remember it all.
You mean blue screen of death (BSOD). Did it look like this?
(http://www.dedoimedo.com/images/computers_years/2010_2/bsod-initiated.png)
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Yea, that exactly how it look
You mean blue screen of death (BSOD). Did it look like this?
(http://www.dedoimedo.com/images/computers_years/2010_2/bsod-initiated.png)
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I'd go to Device Manager by entering devmgmt.msc when you click on start and the search/command window that allows for typing of this instruction. Once your in Device Manager look for any devices with Yellow or Red Alerts or Unknown Device type statements and report back any found. You can click on them and get more information most of the time.
Also what is make/model number of computer so we can help you find correct driver for the malfunctioning device.
The only thing that have a yellow alert is the other devices. Under that it have the yellow alert which is unknown device.
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Download BlueScreenView http://www.nirsoft.net/utils/blue_screen_view.html (http://www.nirsoft.net/utils/blue_screen_view.html)
No installation required.
Double click on the BlueScreenView.exe file to run the program.
When scanning is done, go to Edit>Select All.
Go to File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.
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Here you go:
==================================================
Dump File : 111211-33540-01.dmp
Crash Time : 11/12/2011 6:16:16 PM
Bug Check String : KERNEL_DATA_INPAGE_ERROR
Bug Check Code : 0x0000007a
Parameter 1 : fffff6fc`400072c0
Parameter 2 : ffffffff`c000000e
Parameter 3 : 00000000`61bd4860
Parameter 4 : fffff880`00e58000
Caused By Driver : partmgr.sys
Caused By Address : partmgr.sys+e000
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7cc40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\111211-33540-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 284,704
==================================================
==================================================
Dump File : 111111-66518-01.dmp
Crash Time : 11/11/2011 3:32:22 PM
Bug Check String : CRITICAL_OBJECT_TERMINATION
Bug Check Code : 0x000000f4
Parameter 1 : 00000000`00000003
Parameter 2 : fffffa80`067d1670
Parameter 3 : fffffa80`067d1950
Parameter 4 : fffff800`02de28b0
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7cc40
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17640 (win7sp1_gdr.110622-1506)
Processor : x64
Crash Address : ntoskrnl.exe+7cc40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\111111-66518-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 276,992
==================================================
==================================================
Dump File : 111111-37783-01.dmp
Crash Time : 11/11/2011 11:01:16 AM
Bug Check String : KERNEL_DATA_INPAGE_ERROR
Bug Check Code : 0x0000007a
Parameter 1 : 00000000`00000020
Parameter 2 : ffffffff`c000009d
Parameter 3 : fffffa80`05e53078
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7cc40
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17640 (win7sp1_gdr.110622-1506)
Processor : x64
Crash Address : ntoskrnl.exe+7cc40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\111111-37783-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 284,704
==================================================
==================================================
Dump File : 110911-60169-01.dmp
Crash Time : 11/9/2011 8:29:42 PM
Bug Check String : CRITICAL_OBJECT_TERMINATION
Bug Check Code : 0x000000f4
Parameter 1 : 00000000`00000003
Parameter 2 : fffffa80`0665ab30
Parameter 3 : fffffa80`0665ae10
Parameter 4 : fffff800`02d858b0
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7cc40
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17640 (win7sp1_gdr.110622-1506)
Processor : x64
Crash Address : ntoskrnl.exe+7cc40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\110911-60169-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 281,360
==================================================
==================================================
Dump File : 110911-48641-01.dmp
Crash Time : 11/9/2011 8:06:46 PM
Bug Check String : CRITICAL_OBJECT_TERMINATION
Bug Check Code : 0x000000f4
Parameter 1 : 00000000`00000003
Parameter 2 : fffffa80`05294060
Parameter 3 : fffffa80`05294340
Parameter 4 : fffff800`02dcd8b0
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7cc40
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17640 (win7sp1_gdr.110622-1506)
Processor : x64
Crash Address : ntoskrnl.exe+7cc40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\110911-48641-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 281,360
==================================================
==================================================
Dump File : 110911-48531-01.dmp
Crash Time : 11/9/2011 12:48:35 AM
Bug Check String : KERNEL_DATA_INPAGE_ERROR
Bug Check Code : 0x0000007a
Parameter 1 : fffff6fc`400099c8
Parameter 2 : ffffffff`c0000185
Parameter 3 : 00000000`6539b860
Parameter 4 : fffff880`013392b0
Caused By Driver : Ntfs.sys
Caused By Address : Ntfs.sys+f32b0
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7cc40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\110911-48531-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 284,680
==================================================
==================================================
Dump File : 110611-60122-01.dmp
Crash Time : 11/6/2011 12:22:27 PM
Bug Check String : KERNEL_DATA_INPAGE_ERROR
Bug Check Code : 0x0000007a
Parameter 1 : fffff6fc`400099f8
Parameter 2 : ffffffff`c0000185
Parameter 3 : 00000000`0ad25860
Parameter 4 : fffff880`0133fb00
Caused By Driver : Ntfs.sys
Caused By Address : Ntfs.sys+10db00
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7cc40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\110611-60122-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 284,704
==================================================
==================================================
Dump File : 110511-104442-01.dmp
Crash Time : 11/5/2011 9:30:04 AM
Bug Check String : KERNEL_DATA_INPAGE_ERROR
Bug Check Code : 0x0000007a
Parameter 1 : fffff6fc`50001fc0
Parameter 2 : ffffffff`c0000185
Parameter 3 : 00000000`91fde880
Parameter 4 : fffff8a0`003f81fe
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7cc40
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17640 (win7sp1_gdr.110622-1506)
Processor : x64
Crash Address : ntoskrnl.exe+7cc40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\110511-104442-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 284,680
==================================================
==================================================
Dump File : 110411-50310-01.dmp
Crash Time : 11/4/2011 11:08:51 AM
Bug Check String : KERNEL_DATA_INPAGE_ERROR
Bug Check Code : 0x0000007a
Parameter 1 : fffff6fc`400097f0
Parameter 2 : ffffffff`c000000e
Parameter 3 : 00000001`191c0860
Parameter 4 : fffff880`012fece8
Caused By Driver : Ntfs.sys
Caused By Address : Ntfs.sys+f1ce8
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7cc40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\110411-50310-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 284,704
==================================================
==================================================
Dump File : 110411-42806-01.dmp
Crash Time : 11/4/2011 7:21:52 AM
Bug Check String : INTERNAL_POWER_ERROR
Bug Check Code : 0x000000a0
Parameter 1 : 00000000`00000009
Parameter 2 : ffffffff`c0000185
Parameter 3 : 00000000`00000001
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7cc40
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17640 (win7sp1_gdr.110622-1506)
Processor : x64
Crash Address : ntoskrnl.exe+7cc40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\110411-42806-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 276,968
==================================================
==================================================
Dump File : 110311-45864-01.dmp
Crash Time : 11/3/2011 6:44:50 PM
Bug Check String : CRITICAL_OBJECT_TERMINATION
Bug Check Code : 0x000000f4
Parameter 1 : 00000000`00000003
Parameter 2 : fffffa80`05f70060
Parameter 3 : fffffa80`05f70340
Parameter 4 : fffff800`02dd38b0
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7cc40
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17640 (win7sp1_gdr.110622-1506)
Processor : x64
Crash Address : ntoskrnl.exe+7cc40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\110311-45864-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 276,992
==================================================
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It looks like this will be hard to diagnose. Here are some things I would try:
Download speedfan and check your temps
Download memtest86 (google it) and burn it to a CD. Then boot your computer from the CD. If you don't know how, google for "BIOS boot from CD"
while in Windows, go into your page file settings and turn it OFF. Then restart the PC, then turn it back on, and restart again. This will give you a new file and confirm your test.
Hope that helps. It will take a while to complete these; be patient.
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Ok, I will let you know how it goes, but for some reason the computer is now acting brand new lol. I don't know for how long but it dont usually move this fast.
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Changed my mind, try this before what I posted above:
Go to my computer
right click on C: drive
go to properties
tools
under error checking, check now
check both boxes
press start or ok (whatever it says)
press yes
reboot machine and it will take about an hour to check your disk