Computer Hope
Software => Computer software => Topic started by: Excaliber on December 13, 2006, 09:30:54 AM
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While reading or sending e-mail and sometimes while browsing the Internet, an error will pop up:
IE has encountered a problem with an add-on and needs to close.
Addon: fdcatch.dll. Company name: Fresh Devices.
A possible symptom also is, while in Outlook Express, I get an error:
Your server has unexpectedly terminated the connection. Possible causes for this include server problems,
network prolems, or a long period of inactivity. Account:'mail.comcast', Server:'mail.comcast.net', Protocol:
POP3,Port:110,Secure[SSL]:No, socket Error:10053, Error Number:0x800CCC0F.
This last one has already caused a back up of 14 e-mails in the "out" box.
Excaliber
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Have a read here, regarding fdcatch.dll: http://www.file.net/process/fdcatch.dll.html, and you could Google for more.
How frequent does the Outlook Express error occur? You may need to contact comcast tech support on that problem.
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To Soybean:
The error happens often and randomly. I might have to check with Comcast! Thanks for the info!
Would this error also cause the problem with IE? Or visaversa?
Excaliber
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I believe the IE issue and the OE problem are not related.
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Soybean,
Thanks. I'll try one at a time. Hopefully the first one will help lead toward the second.
Excaliber
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Let us know how it goes. Someone will be available if you need more help.