Computer Hope

Software => Computer viruses and spyware => Topic started by: cyncity on February 23, 2010, 11:43:44 PM

Title: "Vista Internet Security 2010", Virus Protection Popups
Post by: cyncity on February 23, 2010, 11:43:44 PM
Earlier today i tried to download a file of mediafire called Justin Vernon Self-Record
As soon as I downloaded it my computer freaked out, my default internet browser was changed from Flock to Internet Explorer. I just got a popup that says "Vista Internet Security 2010 - Unregistered Version" it says I have 22 critical system objects and lists what could happen to my system then gives me the options to register my copy of vista internet security 2010 or remind me later. I also got a pop up from the same company that "scanned" my computer, I've attached a screenshot.

About three boxes popped up, that screenshot, another one with a red bar on top saying my system was infected and Windows Security Center or something like that which says my  firewall and malware protection are off, to be honest I'm not sure it was ever on but I'm 98% sure it was because I've never had a problem with it before. When i type in Security in the Start Search bar it says theres a Windows Firewall and Advanced Security and Security Center which is the one i have problems with. I've attached another screenshot of this. Every time i open a program, it always ends up the last program listed in my start bar and for some reason Security Center does not end up on that list but Windows Firewall and Advanced Security does. When I try and click anything in Security center, whether it be "System Restore and Backup" or "Turn on now" it just pops up with that scan again

My sister had a similar thing happen last week except it progressed and she wasn't able to open anything. It would say the application could not be executed (Please look at my previous thread), so we were told to do a system restore, we did except now none of the programs will open because it can't be associated with something.

The same virus program just gave another pop up saying sensitive data may be sent over my internet connection right now. It lists the IP it was attacked from, port number, the thread (Lemena.3544) But i had also gotten this earlier and it was called Worm something.

I have Norton Internet Security and have been running a full system scan, it hasn't caught anything.

I was just about to post this when suddenly this tab closed. All three of my other tabs stayed open except for the one I was about to post. Maybe I'm just paranoid, but it makes me think that it KNOWS what I'm saying and doing. I don't mean to sound frank or rude, I'd just like to get this done before this tab randomly closes.

Please, if you have any suggestions or answers, I'm open to anything however I am a newbie and am hesitant to inflict any further damage

[Saving space, attachment deleted by admin]
Title: Re: "Vista Internet Security 2010", Virus Protection Popups
Post by: Dr Jay on February 24, 2010, 07:46:46 AM
Please visit this webpage for a tutorial on downloading and running ComboFix:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

See the area: Using ComboFix, and when done, post the log back here.
Title: Re: "Vista Internet Security 2010", Virus Protection Popups
Post by: cyncity on February 24, 2010, 08:35:45 PM
I really hope I did this right  :-X





ComboFix 10-02-24.01 - Cynthia 02/24/2010  19:18:52.1.2 - x86
Microsoft® Windows Vista™ Home Premium   6.0.6001.1.1252.1.1033.18.3002.1805 [GMT -8:00]
Running from: c:\users\Cynthia\Downloads\ComboFix.exe
AV: ResolutionsMSP *On-access scanning enabled* (Updated) {2C4D4BC6-0793-4956-A9F9-E252435469C0}
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
.

(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\$recycle.bin\S-1-5-21-2819002435-850761837-2018973860-500
c:\$recycle.bin\S-1-5-21-506404324-59653650-1567083677-500
c:\users\Cynthia\AppData\Local\av.exe

.
(((((((((((((((((((((((((   Files Created from 2010-01-25 to 2010-02-25  )))))))))))))))))))))))))))))))
.

2010-02-25 03:28 . 2010-02-25 03:28   --------   d-----w-   c:\users\Default\AppData\Local\temp
2010-02-25 03:28 . 2010-02-25 03:28   --------   d-----w-   c:\users\Guest\AppData\Local\temp
2010-02-25 01:56 . 2010-02-13 01:41   558448   ----a-w-   c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\coFFPlgn\components\coFFPlgn.dll
2010-02-25 01:34 . 2010-02-03 09:00   1324720   ----a-w-   c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20100224.035\NAVEX15.SYS
2010-02-25 01:34 . 2009-08-25 08:00   177520   ----a-w-   c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20100224.035\NAVENG32.DLL
2010-02-25 01:34 . 2009-08-25 08:00   1647984   ----a-w-   c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20100224.035\NAVEX32A.DLL
2010-02-25 01:34 . 2010-02-03 09:00   84912   ----a-w-   c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20100224.035\NAVENG.SYS
2010-02-25 01:34 . 2009-08-26 08:00   102448   ----a-w-   c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20100224.035\ERASER.SYS
2010-02-25 01:34 . 2009-09-22 08:00   259440   ----a-w-   c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20100224.035\ECMSVR32.DLL
2010-02-25 01:34 . 2009-08-26 08:00   371248   ----a-w-   c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20100224.035\EECTRL.SYS
2010-02-25 01:34 . 2009-12-09 09:00   2747440   ----a-w-   c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20100224.035\CCERASER.DLL
2010-02-25 01:30 . 2010-02-25 01:30   --------   d-----r-   c:\program files\Norton Support
2010-02-20 01:35 . 2009-10-28 22:37   811896   ----a-w-   c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20100218.001\Scxpx86.dll
2010-02-20 01:35 . 2009-10-28 22:37   329592   ----a-w-   c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20100218.001\IDSXpx86.sys
2010-02-20 01:35 . 2009-10-28 22:37   343088   ----a-w-   c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20100218.001\IDSvix86.sys
2010-02-20 01:35 . 2009-10-28 22:37   488312   ----a-w-   c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20100218.001\IDSxpx86.dll
2010-02-20 01:35 . 2009-10-28 22:37   466992   ----a-w-   c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20100218.001\IDSviA64.sys
2010-02-18 08:22 . 2010-02-18 08:22   --------   d-----w-   c:\program files\iPod
2010-02-18 08:10 . 2010-02-18 08:10   72488   ----a-w-   c:\programdata\Apple Computer\Installer Cache\iTunes 9.0.3.15\SetupAdmin.exe
2010-02-10 15:09 . 2009-12-11 12:07   301568   ----a-w-   c:\windows\system32\drivers\srv.sys
2010-02-10 15:09 . 2009-12-11 12:07   98304   ----a-w-   c:\windows\system32\drivers\srvnet.sys
2010-02-10 15:08 . 2009-12-08 20:52   3597912   ----a-w-   c:\windows\system32\ntkrnlpa.exe
2010-02-10 15:08 . 2009-12-08 20:52   3546200   ----a-w-   c:\windows\system32\ntoskrnl.exe
2010-02-10 15:08 . 2009-12-08 20:52   897624   ----a-w-   c:\windows\system32\drivers\tcpip.sys
2010-02-10 15:06 . 2009-12-28 12:35   1314816   ----a-w-   c:\windows\system32\quartz.dll
2010-02-10 15:06 . 2009-12-28 12:32   22528   ----a-w-   c:\windows\system32\msyuv.dll
2010-02-10 15:06 . 2009-12-28 12:32   31744   ----a-w-   c:\windows\system32\msvidc32.dll
2010-02-10 15:06 . 2009-12-28 12:32   13312   ----a-w-   c:\windows\system32\msrle32.dll
2010-02-10 15:06 . 2009-12-28 12:31   50176   ----a-w-   c:\windows\system32\iyuv_32.dll
2010-02-10 15:06 . 2009-12-28 12:35   11776   ----a-w-   c:\windows\system32\tsbyuv.dll
2010-02-10 15:06 . 2009-12-28 12:31   82944   ----a-w-   c:\windows\system32\mciavi32.dll
2010-02-10 15:06 . 2009-12-28 12:28   65024   ----a-w-   c:\windows\system32\avicap32.dll
2010-02-10 15:06 . 2009-12-28 12:32   123904   ----a-w-   c:\windows\system32\msvfw32.dll
2010-02-10 15:06 . 2009-12-28 12:28   91136   ----a-w-   c:\windows\system32\avifil32.dll
2010-02-10 15:05 . 2009-12-04 16:12   105472   ----a-w-   c:\windows\system32\drivers\mrxsmb.sys
2010-02-10 15:05 . 2009-12-04 16:12   212992   ----a-w-   c:\windows\system32\drivers\mrxsmb10.sys
2010-02-03 03:01 . 2010-02-03 03:01   --------   d-----w-   c:\programdata\EA Core
2010-02-03 03:00 . 2010-02-03 03:00   --------   d-----w-   c:\programdata\Electronic Arts
2010-01-28 00:36 . 2009-10-28 22:37   329592   ----a-w-   c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20100125.001\IDSXpx86.sys
2010-01-28 00:36 . 2009-10-28 22:37   811896   ----a-w-   c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20100125.001\Scxpx86.dll
2010-01-28 00:36 . 2009-10-28 22:37   488312   ----a-w-   c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20100125.001\IDSxpx86.dll
2010-01-28 00:36 . 2009-10-28 22:37   343088   ----a-w-   c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20100125.001\IDSvix86.sys
2010-01-28 00:36 . 2009-10-28 22:37   466992   ----a-w-   c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20100125.001\IDSviA64.sys

.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-02-23 07:56 . 2009-08-15 06:26   --------   d-----w-   c:\users\Cynthia\AppData\Roaming\LimeWire
2010-02-23 07:00 . 2009-10-12 02:54   --------   d-----w-   c:\users\Cynthia\AppData\Roaming\Corel
2010-02-23 06:58 . 2009-10-12 02:54   952   --sha-w-   c:\windows\system32\KGyGaAvL.sys
2010-02-23 02:35 . 2009-08-11 10:25   6080   ----a-w-   c:\users\Cynthia\AppData\Local\d3d9caps.dat
2010-02-18 08:23 . 2009-06-26 09:20   --------   d-----w-   c:\program files\iTunes
2010-02-18 08:22 . 2009-06-26 09:16   --------   d-----w-   c:\program files\Common Files\Apple
2010-02-14 08:21 . 2010-01-22 23:21   --------   d-----w-   c:\program files\Common Files\Adobe AIR
2010-02-14 08:20 . 2010-01-22 23:22   38784   ----a-w-   c:\users\Cynthia\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
2010-02-11 15:09 . 2006-11-02 11:18   --------   d-----w-   c:\program files\Windows Mail
2010-02-03 02:59 . 2009-06-09 22:48   --------   d-----w-   c:\program files\Electronic Arts
2010-02-02 06:33 . 2009-06-24 00:23   --------   d-----w-   c:\program files\Flock
2010-01-21 23:48 . 2008-10-23 10:52   --------   d-----w-   c:\program files\Microsoft Silverlight
2010-01-17 06:06 . 2009-06-26 09:21   --------   d-----w-   c:\users\Cynthia\AppData\Roaming\Apple Computer
2010-01-17 06:04 . 2009-06-26 09:16   --------   d-----w-   c:\programdata\Apple
2010-01-02 06:38 . 2010-01-22 00:09   916480   ----a-w-   c:\windows\system32\wininet.dll
2010-01-02 06:32 . 2010-01-22 00:09   109056   ----a-w-   c:\windows\system32\iesysprep.dll
2010-01-02 06:32 . 2010-01-22 00:09   71680   ----a-w-   c:\windows\system32\iesetup.dll
2010-01-02 04:57 . 2010-01-22 00:09   133632   ----a-w-   c:\windows\system32\ieUnatt.exe
2008-10-23 10:05 . 2008-10-23 09:55   8192   --sha-w-   c:\windows\Users\Default\NTUSER.DAT
.

(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"LightScribe Control Panel"="c:\program files\Common Files\LightScribe\LightScribeControlPanel.exe" [2008-06-09 2363392]
"HPAdvisor"="c:\program files\Hewlett-Packard\HP Advisor\HPAdvisor.exe" [2008-09-30 972080]
"Messenger (Yahoo!)"="c:\progra~1\Yahoo!\MESSEN~1\YahooMessenger.exe" [2009-11-10 5244216]
"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2008-01-21 202240]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2008-04-17 1049896]
"QPService"="c:\program files\HP\QuickPlay\QPService.exe" [2008-09-24 468264]
"UpdateLBPShortCut"="c:\program files\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe" [2008-06-14 210216]
"UpdatePSTShortCut"="c:\program files\CyberLink\DVD Suite\MUITransfer\MUIStartMenu.exe" [2008-10-07 210216]
"UCam_Menu"="c:\program files\CyberLink\YouCam\MUITransfer\MUIStartMenu.exe" [2007-12-24 222504]
"Windows Defender"="c:\program files\Windows Defender\MSASCui.exe" [2008-01-21 1008184]
"QlbCtrl.exe"="c:\program files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe" [2008-08-01 202032]
"UpdateP2GoShortCut"="c:\program files\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe" [2008-06-14 210216]
"UpdatePDIRShortCut"="c:\program files\CyberLink\PowerDirector\MUITransfer\MUIStartMenu.exe" [2008-06-14 210216]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-06-21 148888]
"HP Health Check Scheduler"="c:\program files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe" [2008-10-09 75008]
"HP Software Update"="c:\program files\Hp\HP Software Update\HPWuSchd2.exe" [2007-05-08 54840]
"hpWirelessAssistant"="c:\program files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe" [2008-04-15 488752]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2009-03-25 141848]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2009-03-25 175128]
"Persistence"="c:\windows\system32\igfxpers.exe" [2009-03-25 153112]
"AMTDeviceService"="c:\program files\AMT Media Manager\AMTDeviceService.exe" [2009-01-21 184320]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2009-10-03 35696]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2009-09-04 935288]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2009-11-11 417792]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2010-01-23 141608]

c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Adobe Gamma Loader.lnk - c:\program files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe [2009-6-20 113664]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\SymEFA.sys]
@="FSFilter Activity Monitor"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WinDefend]
@="Service"

R0 SymEFA;Symantec Extended File Attributes;c:\windows\System32\drivers\NIS\1008000.029\SymEFA.sys [2/2/2010 2:25 PM 310320]
R1 BHDrvx86;Symantec Heuristics Driver;c:\windows\System32\drivers\NIS\1008000.029\BHDrvx86.sys [2/2/2010 2:25 PM 259632]
R1 ccHP;Symantec Hash Provider;c:\windows\System32\drivers\NIS\1008000.029\cchpx86.sys [2/2/2010 2:24 PM 482432]
R1 IDSVix86;IDSVix86;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20100218.001\IDSvix86.sys [2/19/2010 5:35 PM 343088]
R2 Norton Internet Security;Norton Internet Security;c:\program files\Norton Internet Security\Engine\16.8.0.41\ccSvcHst.exe [2/2/2010 2:24 PM 117640]
R2 Recovery Service for Windows;Recovery Service for Windows;c:\program files\SMINST\BLService.exe [10/23/2008 2:56 AM 365952]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\Viewpoint\Common\ViewpointService.exe [5/31/2009 12:22 AM 24652]
R3 Com4QLBEx;Com4QLBEx;c:\program files\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe [10/23/2008 1:55 AM 193840]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [9/29/2009 11:09 PM 102448]
R3 IntcHdmiAddService;Intel(R) High Definition Audio HDMI;c:\windows\System32\drivers\IntcHdmi.sys [12/5/2008 1:25 AM 112640]
R3 SYMNDISV;Symantec Network Filter Driver;c:\windows\System32\drivers\NIS\1008000.029\symndisv.sys [2/2/2010 2:25 PM 48688]

[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{10880D85-AAD9-4558-ABDC-2AB1552D831F}]
2008-06-09 17:14   451872   ----a-w-   c:\program files\Common Files\LightScribe\LSRunOnce.exe
.
Contents of the 'Scheduled Tasks' folder

2010-02-24 c:\windows\Tasks\HPCeeScheduleForCynthia.job
- c:\program files\hewlett-packard\sdp\ceement\HPCEE.exe [2008-10-23 18:34]

2010-02-25 c:\windows\Tasks\User_Feed_Synchronization-{6585B70F-EAFB-4C96-9643-B24DA9996293}.job
- c:\windows\system32\msfeedssync.exe [2010-01-22 04:56]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.facebook.com/home.php
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Pavilion&pf=cnnb
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\Office12\EXCEL.EXE/3000
Trusted Zone: real.com\rhap-app-4-0
Trusted Zone: real.com\rhapreg
.
- - - - ORPHANS REMOVED - - - -

WebBrowser-{604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - (no file)
HKCU-Run-Aim6 - (no file)
HKCU-Run-EA Core - c:\program files\Electronic Arts\EADM\Core.exe
HKLM-Run-SR Splash - c:\program files\SR\SRSplash.exe
HKLM-Run-SRLogon - c:\program files\SR\srlogon.exe



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-02-24 19:29
Windows 6.0.6001 Service Pack 1 NTFS

scanning hidden processes ... 

scanning hidden autostart entries ...

scanning hidden files ... 

scan completed successfully
hidden files: 0

**************************************************************************

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Norton Internet Security]
"ImagePath"="\"c:\program files\Norton Internet Security\Engine\16.8.0.41\ccSvcHst.exe\" /s \"Norton Internet Security\" /m \"c:\program files\Norton Internet Security\Engine\16.8.0.41\diMaster.dll\" /prefetch:1"
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0001\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0002\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
Completion time: 2010-02-24  19:33:40
ComboFix-quarantined-files.txt  2010-02-25 03:33

Pre-Run: 196,952,645,632 bytes free
Post-Run: 197,864,738,816 bytes free

- - End Of File - - 05ABAF7A4FBFE45B6A7DCB493E95630F
Title: Re: "Vista Internet Security 2010", Virus Protection Popups
Post by: Dr Jay on February 25, 2010, 07:55:13 AM
Hi again. Please do these steps in order.

1. Please download TFC by OldTimer (http://oldtimer.geekstogo.com/TFC.exe) to your desktop
2. (http://img233.imageshack.us/img233/7729/mbamicontw5.gif) Please download Malwarebytes Anti-Malware from Malwarebytes.org (http://www.malwarebytes.org/mbam/program/mbam-setup.exe).
Alternate link: BleepingComputer.com (http://download.bleepingcomputer.com/malwarebytes/mbam-setup.exe).
(Note: if you already have the program installed, just follow the directions. No need to re-download or re-install!)

Double Click mbam-setup.exe to install the application.

(Note: if you already have the program installed, open Malwarebytes from the Start Menu or Desktop shortcut, click the Update tab, and click Check for Updates, before doing the scan as instructed below!)
Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately.

3. Please visit this webpage for instructions for downloading and running SUPERAntiSpyware (SAS) to scan and remove malware from your computer:

http://www.bleepingcomputer.com/virus-removal/how-to-use-superantispyware-tutorial

Post the log from SUPERAntiSpyware when you've accomplished that.

4. Please run a free online scan with the ESET Online Scanner (http://www.eset.com/onlinescan/)
5. Post the following in your next reply:
And, please tell me how your computer is doing.
Title: Re: "Vista Internet Security 2010", Virus Protection Popups
Post by: cyncity on March 11, 2010, 12:06:50 AM
I'm so sorry it's taken so long. I've been meaning to get to this but I've been working on projects and I couldn't finish the second scan in one night so it took me a couple nights. I'm doing the last scan tonight, but I'm not sure if I'll have a steady internet connection for it, that might set me back a night. Again, I'm so sorry. I understand you're a volunteer and I really appreciate you help.

I'll post the first two logs now in case the last one doesn't finish tonight.

MBAM:

Malwarebytes' Anti-Malware 1.44
Database version: 3835
Windows 6.0.6001 Service Pack 1
Internet Explorer 8.0.6001.18882

3/8/2010 5:32:00 AM
mbam-log-2010-03-08 (05-32-00).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 331828
Time elapsed: 4 hour(s), 13 minute(s), 55 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)




SAS LOG:
well now I can't seem to find it but it caught nothing at all.
should i redo this scan?

Title: Re: "Vista Internet Security 2010", Virus Protection Popups
Post by: Dr Jay on March 11, 2010, 07:06:12 PM
Not for SAS, but try ESET, please.
Title: Re: "Vista Internet Security 2010", Virus Protection Popups
Post by: cyncity on March 11, 2010, 09:01:45 PM
I ran ESET twice but I can't pull up a log for it. I copied and pasted C:\Program Files\EsetOnlineScanner\log.txt into the address bar and I searched through my program files but there is no ESET folder. It says it found no threats, infected files, and it didn't clean anything. It also gives me the option to uninstall the program on my computer.
Title: Re: "Vista Internet Security 2010", Virus Protection Popups
Post by: Dr Jay on March 12, 2010, 07:23:46 AM
Ok. Seems clean.

To manually create a new Restore PointNow we can purge the infected ones
You are now done

To remove all of the tools we used and the files and folders they created, please do the following:
Please download OTC.exe (http://oldtimer.geekstogo.com/OTC.exe) by OldTimer:
Note: If any tool, file or folder (belonging to the program we have used) hasn't been deleted, please delete it manually.

==

Please download TFC by OldTimer (http://oldtimer.geekstogo.com/TFC.exe) to your desktop
==

Download Security Check by screen317 from SpywareInfoforum.org (http://screen317.spywareinfoforum.org/SecurityCheck.exe) or Changelog.fr (http://screen317.changelog.fr/SecurityCheck.exe).