Computer Hope

Microsoft => Microsoft Windows => Windows XP => Topic started by: kaye2474 on July 27, 2012, 09:48:36 AM

Title: stuck on blue microsoft windows xp page
Post by: kaye2474 on July 27, 2012, 09:48:36 AM

when i start my computer it goes past the start up screen and stays stuck on blue microsoft windows xp page. how can i get past it so i can log on to my computer?

Title: Re: stuck on blue microsoft windows xp page
Post by: DaveLembke on July 27, 2012, 11:19:30 AM

I'd pop the OEM CD of XP and perform a repair installation. I have seen this before with drastic hardware changes, although most of the time drastic hardware changes such as CPU change from say AMD to Intel causes blue screen of death error. Your error is a desktop and services that is not populating from the sounds of it.

Title: Re: stuck on blue microsoft windows xp page
Post by: warunasanjaya99 on July 28, 2012, 12:52:38 PM

Go to the safe mode. Install kaspersky internet security . Update the virus definitions.Launch a full scan.Try to log on to win xp again.

Title: Re: stuck on blue microsoft windows xp page
Post by: Allan on July 28, 2012, 01:05:24 PM

Ignore the above post.

What is new or different since the last time everything worked properly (ie, new hw, new sw, virus, error, etc)??

Tell us about your computer.

The more information you provide the more likely it is we can provide intelligent assistance.