Computer Hope

Hardware => Drivers => Topic started by: jade14 on December 11, 2007, 12:24:31 PM

Title: Computer won't load pictures from camera
Post by: jade14 on December 11, 2007, 12:24:31 PM
I recently posted on here because I had a virus and I had to run a few scans and whatnot and delete some stuff, so I'm thinking that is why this is happening. 
Ever since I did that, whenever I plug in my camera and turn it on to load pictures, nothing happens.  I tried going to 'My Pictures' and then clicking 'Get pictures from scanner or camera', but a message would come up saying: 'The computer cannot detect the scanner or camera.  Please make sure the device is turned on and is properly installed to the computer.'  Soo I uninstalled the program, and reinstalled in since I still have the disk..and the same thing still happens.  I don't understand why, since it always worked fine before.  I'm using Windows XP Professional.
Anyway, I'm not even sure if I'm posting this in the right forum but I didn't know where else to : )  thanks!
Title: Re: Computer won't load pictures from camera
Post by: Broni on December 11, 2007, 11:06:49 PM
Is your camera listed in Device Manager?
Title: Re: Computer won't load pictures from camera
Post by: patio on December 12, 2007, 08:37:04 AM
Have you tried the software that shipped with the camera ? ?
Did you look in the Scanner and Camera Wizard in Control Panel ? ?
Title: Re: Computer won't load pictures from camera
Post by: jade14 on December 12, 2007, 02:24:40 PM
I can't find it listed in Device Manager.  I've had my camera for a little while so I wasn't completely sure where my disk was, but I found one that had Fujifilm on it, so I loaded it, but I don't think it was what i wanted.. because it just installed some sort of program for after i load pictures. 
I went to the Scanner and Camera wizard and went to 'Add Imaging Device' and then i selected 'Fujifilm', and the only one that came up was 'Fujifilm MX-700' and that's not the same camera as mine.. but I added it anyway but it didn't help, so I deleted it.  So I'm back to square 1.  : (
Title: Re: Computer won't load pictures from camera
Post by: Broni on December 12, 2007, 06:16:00 PM
In Device Manager do you anything listed under "Other/unknown devices", anything with yellow exclamation/question mark?
What is your camera exact model?
Title: Re: Computer won't load pictures from camera
Post by: jade14 on December 12, 2007, 06:51:00 PM
My camera is Fujifilm Finepix A600. 
There's nothing under 'other/unknown devices' BUT i just found something under disk drives, after i plugged in my camera, that is called 'Fujifilm USB-Driveunit USB Device' if that helps any?
Title: Re: Computer won't load pictures from camera
Post by: Broni on December 12, 2007, 07:14:59 PM
Must be it. Any errors (yellow exclamation/question mark) there?. What is your Fuji camera model?
Title: Re: Computer won't load pictures from camera
Post by: patio on December 13, 2007, 08:51:06 AM
Here Are Your Drivers (http://www.fujifilm.com/products/digital/download/index.html)

Title: Re: Computer won't load pictures from camera
Post by: Broni on December 13, 2007, 03:26:13 PM
Quote
My camera is Fujifilm Finepix A600.
I wear my eyeglasses already...Maybe, I need stronger ones....LOL
Title: Re: Computer won't load pictures from camera
Post by: patio on December 13, 2007, 04:11:44 PM
Forgot to mention jade...check the read me file first to see if the camera is supposed to be hooked up BEFORE or AFTER the software installation...
This makes a difference...
Title: Re: Computer won't load pictures from camera
Post by: jade14 on December 14, 2007, 12:58:19 PM
Quote
My camera is Fujifilm Finepix A600.
I wear my eyeglasses already...Maybe, I need stronger ones....LOL
hah what??

anywayy, i installed that driver but when i turn on my camera nothing happens, again.  and apparently it should work? : S
Title: Re: Computer won't load pictures from camera
Post by: patio on December 14, 2007, 02:34:48 PM
What did the Read me file say ? ?
Title: Re: Computer won't load pictures from camera
Post by: jade14 on December 14, 2007, 09:14:57 PM
How to install the USB drivers?

1).      Double-click  "Setup.exe" on the " FinePix_USB" folder.

2).      One of the following two message boxes will appear when this setup completes.

    a). If this message box appears, click on "OK" and repeat step 1.                 

                                                               

      b). If this message box appears, click on "OK" button and proceed to number 3.   

                                                 

3).     Close all windows and connect the USB cable to the computer and camera.  Insert a xD-Picture card or smartmedia card with photos and power on the camera to "Playback" for "USB" downloading.   Refer to owner's manual and/or Software Quick Start Guide for detailed instructions for USB connection.
Title: Re: Computer won't load pictures from camera
Post by: patio on December 15, 2007, 08:52:21 AM
And this did not work ? ?
If not remove any references to the camera in Add/Remove programs and remove the device in Device Manager and power down and unplug the camera and start again...
Title: Re: Computer won't load pictures from camera
Post by: jade14 on December 16, 2007, 05:01:19 PM
i did it all over again.  still nothing comes up : (   when i turn on the camera when it's connected to the computer it makes the little sound that means it connects, and after i uninstalled the program and reinstalled it, and connected the USB and turned on the camera a little balloon came up that said 'new hardware found' and something about it being ready to be used.  so i don't understand why it won't work : S
Title: Re: Computer won't load pictures from camera
Post by: jade14 on December 21, 2007, 12:15:29 PM
I am SO frusterated!  I went out and bought a new USB cord, cause I figured maybe that's why it wasn't working.  Same thing happened.  So I went and tried connecting it to another computer, still doesn't work..well that's not surprising since it wouldn't have the program on the other computer anyways.  Tried formating the camera, same thing.
I don't know what else to do :(
Title: Re: Computer won't load pictures from camera
Post by: jade14 on December 21, 2007, 08:37:24 PM
It's all good !  I didn't fix it, but I bought a Card Reader, or whatever it's called.  I love it, I just stick my little card in and it transfers my pictures! :D
Title: Re: Computer won't load pictures from camera
Post by: soybean on December 23, 2007, 09:34:11 AM
Yeah, buying the Card Reader was a good move.  Not only did it solve your problem, but using a Card Reader avoids the problematic situation of transferring photos directly from camera to computer when the batteries get too low and the transfer is interrupted mid-stream.  That result in corrupted photo files.