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Microsoft => Microsoft Windows => Windows Vista and 7 => Topic started by: KiddTruSS on August 04, 2009, 03:06:58 AM

Title: USB 2.0 extremly slow transfer rates
Post by: KiddTruSS on August 04, 2009, 03:06:58 AM
help!
:L
i have a new 16gb usb 2.0 today i tried transfering a little over 1 gig from my hard drived onto it and it took 30mins or so. The transfer rate was no more that 2mbps and it is really annoying me. Ive searched the net for solutions but have come across none that would fix my problem.
I am running vista home premium sp2 and my laptop is usb 2.0 enabled.
any help would be much appreciated.
Thanks
Title: Re: USB 2.0 extremly slow transfer rates
Post by: KiddTruSS on August 05, 2009, 04:43:11 AM
bump???
Title: Re: USB 2.0 extremly slow transfer rates
Post by: patio on August 05, 2009, 07:12:31 AM
Turn off indexing service on the hard drive...
Then Clik Here... (http://support.microsoft.com/kb/932170/en-us)
Title: Re: USB 2.0 extremly slow transfer rates
Post by: KiddTruSS on August 06, 2009, 02:31:07 AM
that doesnt solve my problem though?
thats for copying large files too and from old OS's to and from vista?
The resolution in that link says "get the latest vista service pack" and i have it already?
I have vista sp2 so...?
Title: Re: USB 2.0 extremly slow transfer rates
Post by: Quantos on August 07, 2009, 09:44:26 PM
Is the drive enclosure rated at USB 2.0?

Keep in mind that the transfer rates are affected by more than just the USB speeds as well.
Title: Re: USB 2.0 extremly slow transfer rates
Post by: KiddTruSS on August 08, 2009, 12:06:09 AM
Do you mean are my ports 2.0 enabled?
as in '... Enhanced Host Controller ..."
if so yes they are...
if not, what do you mean?
:L
Title: Re: USB 2.0 extremly slow transfer rates
Post by: Quantos on August 08, 2009, 12:08:04 AM
Okay, what else do you have running?

How is your antivirus software set, was it scanning what you were writing?
Title: Re: USB 2.0 extremly slow transfer rates
Post by: KiddTruSS on August 08, 2009, 12:09:56 AM
i am running avg 8.5 (paid version)
how do i check if it is scanning the files?
Title: Re: USB 2.0 extremly slow transfer rates
Post by: Quantos on August 08, 2009, 12:12:02 AM
I don't use AVG I use Avast, but I assume that it will give you that option in it's set up somewhere.

Let me see if I can find that.

Are you using a hub to connect the external drive, or is it connected via pure USB.
Title: Re: USB 2.0 extremly slow transfer rates
Post by: KiddTruSS on August 08, 2009, 12:15:08 AM
I figured it out,
i turned resident shield off and tried, but the transfer rate is still the same...
The usb is connected directly to my laptop.

I was thinking, earlier i tried another usb which i believe is 1.1 (well i think it is because i checked its properties and it didnt say anything about it being a 2.0 device) and the transfer rate was like 10mbps+
Is it possible that my ports are some how running at 1.1 speed or compatability only?
Title: Re: USB 2.0 extremly slow transfer rates
Post by: Quantos on August 08, 2009, 12:16:53 AM
It is, have you checked your BIOS?

What model is it?
Title: Re: USB 2.0 extremly slow transfer rates
Post by: KiddTruSS on August 08, 2009, 12:18:36 AM
I was wondering about that...
My knowledge for that side of computing is quite limited, would you be able to run me through on how to do it?
My computer is a Compaq Presario CQ60 Notebook
Title: Re: USB 2.0 extremly slow transfer rates
Post by: Quantos on August 08, 2009, 12:21:03 AM
You should be able to access the BIOS using the del or F2 key.  At the beginning of your post does it say to press *whatever key to enter startup?
Title: Re: USB 2.0 extremly slow transfer rates
Post by: KiddTruSS on August 08, 2009, 12:22:42 AM
You mean when i boot my computer up? Before my computer boots my OS? Press w/e key to enter setup?
Title: Re: USB 2.0 extremly slow transfer rates
Post by: Quantos on August 08, 2009, 12:23:09 AM
Yeah, that's the one.
Title: Re: USB 2.0 extremly slow transfer rates
Post by: KiddTruSS on August 08, 2009, 12:23:46 AM
Ok, so when i get there do you have any idea where i go from there?
Title: Re: USB 2.0 extremly slow transfer rates
Post by: KiddTruSS on August 08, 2009, 01:04:41 AM
mmmm...
i looked through the bios menu and could not find anything about usb setting or advanced settings
i also then uninstalled my usb drivers in safe mode and reinstalled them..
and nothing has changed
so either is is the usb which i doubt
or its a setting in the bios.. thats off my knowledge...
ill have a better look later though i g2g now..
anyone have any other suggestions?
Title: Re: USB 2.0 extremly slow transfer rates
Post by: Quantos on August 08, 2009, 01:07:03 AM
Then the USB ports are probably not 2.0 compatible, they are bringing your hardware back to 1.0.  You could try the drive on another machine, or just get a USB 2.0 add on card.
Title: Re: USB 2.0 extremly slow transfer rates
Post by: KiddTruSS on August 08, 2009, 06:09:33 AM
My ports are 2.0 compatible, my laptop is near brand new, i bought it new 3months ago
Also in device manager under the usb tree there are two drivers titled "... enhanced host controller ..."
Im going to quickly check the bios again... ill update you in a few minutes..
Title: Re: USB 2.0 extremly slow transfer rates
Post by: Quantos on August 10, 2009, 05:43:16 PM
Okay.

<edit>  If you can't find anything there, then post the manufacturer and model of the laptop.  </edit>
Title: Re: USB 2.0 extremly slow transfer rates
Post by: KiddTruSS on August 12, 2009, 11:39:09 PM
Mmmm... its a [HP] Compaq Presario CQ60 Notebook
Title: Re: USB 2.0 extremly slow transfer rates
Post by: Quantos on August 15, 2009, 02:25:31 PM
Yes, that one does indeed have USB 2.0.

What transfer rates are you getting that seem to slow?
Title: Re: USB 2.0 extremly slow transfer rates
Post by: patio on August 15, 2009, 02:30:41 PM
The transfer rates are limited to the OS you are runnning...this was illustrated early on.
Title: Re: USB 2.0 extremly slow transfer rates
Post by: Quantos on August 15, 2009, 02:32:32 PM
That model comes with Vista Home Premium.  It can handle it.
Title: Re: USB 2.0 extremly slow transfer rates
Post by: patio on August 15, 2009, 03:19:08 PM
Vista has issues with file transfers ... as i said earlier...
Too many variables and not enough info to determine here.
Title: Re: USB 2.0 extremly slow transfer rates
Post by: Quantos on August 15, 2009, 03:35:27 PM
I'm still interested in finding out if the drive enclosure is rated for 2.0, quite a few older ones weren't.
Title: Re: USB 2.0 extremly slow transfer rates
Post by: patio on August 15, 2009, 03:43:20 PM
Ditto.
Title: Re: USB 2.0 extremly slow transfer rates
Post by: Quantos on August 15, 2009, 03:45:09 PM
Also the transfer speed he mentions in the OP is ambiguous.  Is he talking bits or bytes.
Title: Re: USB 2.0 extremly slow transfer rates
Post by: KiddTruSS on August 16, 2009, 05:18:06 AM
im assuming that it does support 2.0 its a new laptop, so yeah.
bits, bytes? I dont know the difference, but i am sure its bytes.

What more info do you guys need???

Btw thanks for the replies...
Title: Re: USB 2.0 extremly slow transfer rates
Post by: Wade2462 on August 17, 2009, 10:58:40 PM
Have you tried updating the drivers in the device manager?
Title: Re: USB 2.0 extremly slow transfer rates
Post by: KiddTruSS on August 18, 2009, 11:02:25 PM
yes i have updated the drivers...
i've already mentioned that aswell ;)
haha
Title: Re: USB 2.0 extremly slow transfer rates
Post by: Quantos on August 20, 2009, 07:41:10 PM
What program is telling you what your transfer rates are?

Can you please repost your transfer rate, make sure to maintain the case sensitivity of the suffix.  There is a big difference between a bit and a byte.
Title: Re: USB 2.0 extremly slow transfer rates
Post by: smeezekitty on August 21, 2009, 12:54:38 AM
still need help?