Computer Hope

Microsoft => Microsoft Windows => Windows 8 => Topic started by: flickz on December 25, 2015, 11:18:54 PM

Title: How to Fix the explorer.exe
Post by: flickz on December 25, 2015, 11:18:54 PM

everytime i open my Netbook .. its always in a black screen and only a mouse .. and i always open the Task manager and add task and i always type "explorer.exe"

when i turn off and open again .. its always in black screen .. and i do the same thing ..

how can i fixed it please help me ...

Title: Re: How to Fix the explorer.exe
Post by: DaveLembke on December 26, 2015, 06:17:38 AM

Was this system hit by malware or a virus? Do you have the system recovery media for this system to install the OS clean to it? Do you have a repair disc for this OS to perform a repair installation?

Title: Re: How to Fix the explorer.exe
Post by: flickz on December 28, 2015, 01:46:45 AM

yes sir ihave one .. so what should i do now to fix it ??

Title: Re: How to Fix the explorer.exe
Post by: DaveLembke on December 28, 2015, 05:32:23 AM

Quote

yes sir ihave one .. so what should i do now to fix it ??

I need to know what you have one of... Virus, Repair Disc, or System Recovery Media. Then I can direct you further.  :)

Title: Re: How to Fix the explorer.exe
Post by: flickz on December 28, 2015, 08:32:57 PM

oh im sorry sir :)
i have a Window 7 installer ..

So what should i do now ??

Title: Re: How to Fix the explorer.exe
Post by: DaveLembke on December 31, 2015, 10:06:29 AM

You will want to backup your data to a thumb drive or external hard drive. Then create a Windows 7 Repair Disc.

https://technet.microsoft.com/en-us/magazine/ff621489.aspx

After you create this, you boot your system off of it and perform the repair process.