Computer Hope

Microsoft => Microsoft Windows => Windows XP => Topic started by: T.C. on May 10, 2010, 03:29:14 PM

Title: MS updates, errors in logfile.
Post by: T.C. on May 10, 2010, 03:29:14 PM

Win XP Pro Corporate Edition.

Attached is the logfile from a manual install of an update.  By manual install I mean that the update was downloaded to a hdd file then installed using the /Q and /Z switches.  The logfile from another update installed using Automatic Updates lists similar errors.  Add/Remove Programs shows that the updates have been installed.

Should the listed errors be ignored?

[recovering disk space - old attachment deleted by admin]

Title: Re: MS updates, errors in logfile.
Post by: Geek-9pm on May 10, 2010, 03:41:37 PM

No. Don't ignore it.
The KB977165 is a topic on the MS site and elsewhere.
For starters see:
http://support.microsoft.com/kb/977165
Or Google KB977165

Quote

For home users, no-charge support is available by calling 1-866-PCSAFETY in the United States and Canada or by contacting your local Microsoft subsidiary.

Title: Re: MS updates, errors in logfile.
Post by: T.C. on May 10, 2010, 04:44:55 PM

Thank you Geek9.   It's not just KB977165, I've manually installed 73 updates after a squeaky-clean install of Win XP Pro SP.3 and some of the logfiles contain similar errors.  There is no infection, the pc was offline at all times and no other programs had been installed. 

Logfiles of 4 out of 5 updates installed after enabling Automatic Updates also contain error notifications.

The Scan for Latest Updates on the MS Update site shows that all updates are installed.