Computer Hope

Software => Computer viruses and spyware => Topic started by: kirstygxxx on April 21, 2008, 06:24:39 AM

Title: Please help! advertsiing pages keep randomly opening!
Post by: kirstygxxx on April 21, 2008, 06:24:39 AM
A few days ago computer got a virsus, i thought my avg had got rid of it but i also lost alot of stuff on my computer and the next day two new ones should up, which I also got rid of as now they are no longer showing up on my avg scan (so far...)

Now, my computer runs slow, and my internet keeps on disconnecting and im having a lot of problems using google to search for things.  New pages also keep opening up with advertisements on them even though I have pop-up blocker turned on to high.  I find it really annoying as its every second page or so and i find myself constantly checking my spyware as it is always filled with infections especially known bad sites.  Now im scared to go on any sites that contain my personal details.

PLEASE HELP!!
Title: Re: Please help! advertsiing pages keep randomly opening!
Post by: ale52 on April 21, 2008, 07:56:10 AM
You're still infected...duh  ;D  Boot into Safe Mode and do a system restore to a date prior to the time the problem started.

Go here and download these anti-spyware programs (you don't state what you already have).

CCleaner
http://filehippo.com/download_ccleaner/

SuperAntispyware
http://www.snapfiles.com/get/SuperAntiSpyware.html

Malwarebytes
http://www.majorgeeks.com/Malwarebytes_Anti-Malware_d5756.html

Install/update and run them in Safe Mode.

Alan <><  :D


Title: Re: Please help! advertsiing pages keep randomly opening!
Post by: evilfantasy on April 21, 2008, 10:16:37 AM
Welcome to the Computer Hope.

In order to help you clean any malware on the computer we will need some more information from you and about the computer. Please go to  this thread (http://www.computerhope.com/forum/index.php/topic,46313.0.html) and read the instructions for posting the required logs.

Once the logs are posted a malware specialist will be along to assist you in further removal instructions.