Computer Hope
Microsoft => Microsoft Windows => Windows Vista and 7 => Topic started by: EverJ10 on January 04, 2014, 10:44:43 AM
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so I have researched what I can online and I have hit a wall in trying to figure what is going on with my computer. at random times I would get this message and my computer would shutdown and restart. strange, huh? any ways, I checked my "Event Viewer" and found this: Log Name:
Microsoft-Windows-Diagnostics-Performance/Operational
Source: Microsoft-Windows-Diagnostics-Performance
Date: 1/4/2014 12:16:01 PM
Event ID: 200
Task Category: Shutdown Performance Monitoring
Level: Warning
Keywords: Event Log
User: LOCAL SERVICE
Computer: J-PC
Description:
Windows has shutdown:
Shutdown Duration : 8167ms
IsDegradation : false
Incident Time (UTC) : 2014-01-04T17:06:51.679649300Z
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Diagnostics-Performance" Guid="{CFC18EC0-96B1-4EBA-961B-622CAEE05B0A}" />
<EventID>200</EventID>
<Version>1</Version>
<Level>3</Level>
<Task>4007</Task>
<Opcode>40</Opcode>
<Keywords>0x8000000000010000</Keywords>
<TimeCreated SystemTime="2014-01-04T17:16:01.837495400Z" />
<EventRecordID>664</EventRecordID>
<Correlation ActivityID="{00000100-0000-0000-8519-B1666F09CF01}" />
<Execution ProcessID="1916" ThreadID="3012" />
<Channel>Microsoft-Windows-Diagnostics-Performance/Operational</Channel>
<Computer>Alfonso-PC</Computer>
<Security UserID="S-1-5-19" />
</System>
<EventData>
<Data Name="ShutdownTsVersion">1</Data>
<Data Name="ShutdownStartTime">2014-01-04T17:06:51.679649300Z</Data>
<Data Name="ShutdownEndTime">2014-01-04T17:06:59.847430100Z</Data>
<Data Name="ShutdownTime">8167</Data>
<Data Name="ShutdownUserSessionTime">4116</Data>
<Data Name="ShutdownUserPolicyTime">0</Data>
<Data Name="ShutdownUserProfilesTime">40</Data>
<Data Name="ShutdownSystemSessionsTime">3419</Data>
<Data Name="ShutdownPreShutdownNotificationsTime">2328</Data>
<Data Name="ShutdownServicesTime">1026</Data>
<Data Name="ShutdownKernelTime">632</Data>
<Data Name="ShutdownRootCauseStepImprovementBits">0</Data>
<Data Name="ShutdownRootCauseGradualImprovementBits">0</Data>
<Data Name="ShutdownRootCauseStepDegradationBits">0</Data>
<Data Name="ShutdownRootCauseGradualDegradationBits">0</Data>
<Data Name="ShutdownIsDegradation">false</Data>
<Data Name="ShutdownTimeChange">0</Data>
</EventData>
</Event>
If anyone can help me find the program that is doing this, please let me know how and if there is other info you need, let me know. I am stuck :( :( >:(
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What are your System Temperatures like ? ?
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I have attached my temps using CPUID HWMonitor. Hope this helps.
[recovering disk space, attachment deleted by admin]
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All of those look fine to me...Except HDD 0 is scorching hot...is that the HDD with the OS installed to it ? ?
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yea...do you think there is a fan failure or something?
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or something i can resolve by looking at the bios?
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and i just got a message saying "Plug and Play service terminated, computer will restart" -- but I used the "shutdown -a" command to abort it. not sure what is going on.
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I'd put an external temp probe on that SSD...or touch it briefly....careful.
Even with a fan out a HDD should never get that hot...especially an SSD.
P.S....it's not a BIOS issue so you can rule that out.
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what about the last message i got? "plug and play terminated, windows will shutdown"
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Excessive heat can cause the OS to do all sorts of funky things...i'd stop using the drive immediately....if you want any chance of recovering your data.
That being stated you need to check the temps with a physical device ASAP.
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i touched it. it seems the same temp as the other one. it's not hot at all. a false read? i am not sure what to make of this.
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Probably a false read then and it should be OK...Try running a Repair Install of the OS then...
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okay apparently it's a false read -- a lot of ssd drives have it -- in either case, back to my issue -- apparently it wont let me do a system repair from my disk. i'll try again and report back with the message.
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okay i was able to do that -- let's hope that resolves the issue. any other theories?
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that's what i found. any ideas? :\
Windows
Problem: Shut down unexpectedly
Files that help describe the problem:
102913-4726-01.dmp
sysdata.xml
WERInternalMetadata.xml
View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.
Windows
Problem: Shut down unexpectedly
Files that help describe the problem:
102713-5085-01.dmp
sysdata.xml
WERInternalMetadata.xml
View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.
Windows
Problem: Shut down unexpectedly
Files that help describe the problem:
102713-4430-01.dmp
sysdata.xml
WERInternalMetadata.xml
View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.
Windows
Problem: Shut down unexpectedly
Files that help describe the problem:
120113-5335-01.dmp
sysdata.xml
WERInternalMetadata.xml
View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.
Windows
Problem: Shut down unexpectedly
Files that help describe the problem:
113013-4867-01.dmp
sysdata.xml
WERInternalMetadata.xml
View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.
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okay I think it's a "shutdown batch file" but I am not sure where to start looking for it or how to find it. any one have any suggestions/ideas? anything?
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All the research i've done points to a vid card driver error...try DLoading and installing your latest ones....see if that helps.
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okay, I just did that -- we'll see how it holds up.