Computer Hope
Microsoft => Microsoft DOS => Topic started by: ttruitt40 on June 13, 2010, 01:06:33 AM
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When I try to open my command prompt, nothing happens.
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You're going to have a long wait for help if that's all you're going to tell us.
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I have windows xp. I had a problem with a program I downloaded. I called tech support for help. He asked me to open command prompt. When I click on it nothing happens.
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When I click on it nothing happens.
When you click on what exactly?
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start>run>cmd or icon in accessories
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Command prompt could be disabled for your user account.
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I had a problem with a program I downloaded.
I think we need to go back to the beginning of the story...
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I think we need to go back to the beginning of the story...
Judging by the amount of information being made available, that could be a long process.
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Ok. I had to download a program from the internet for school. It wouldn't work so I called tech support. He told me to open cmd prompt to get some info for him. But I guess that is irrelevant. When I tried to open cmd prompt nothing happened.
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Is this a computer in school or one that you use at home?
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home computer
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I had to download a program from the internet for school.
What is it called and where did you download it from?
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www.practiceone.com. I dont know if I have ever tried the cmd prompt on this computer. It may not have ever worked.
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What happens if you go to the run box and type c:\windows\system32\cmd.exe ?
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nothing happens
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If you go to start > run > and type in explorer.exe
then navigate to the path that salmon has provided please... c:\windows\system32\cmd.exe. don't click on anything in there but could you just check that the cmd.exe is in there please.
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I see an icon that says cmd.
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Right Click it and press Open.
Now go to Task Manager (CTLR + ALT + Delete).
Do you see CMD.exe in the processes list?
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no it's not there
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Does your parents use the same computer as yourself?
If so right click on the cmd.exe (in c:\windows\system32) and "run as" so you can run as an administrator, you may need the parent that has setup the computer to put in their details as they will be classed as the administrator.
If this is or isn't the case can you let us know please and we'll try and find another solution for you.
Thanks,
MM
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I am the parent and administrator. I am in college. Almost finished.
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I am the parent and administrator. I am in college. Almost finished.
Sorry it's just this post earlier made me think you were a kid :( Sorry :)
Do you have a partner that uses the computer or are you the one that set up the computer after purchase?
Thanks!
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And on another note, what exactly is the problem you're having with the software? What was the technician trying to find out?
Perhaps we can help you get the information another way.
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Maybe "hide system files" is checked in Folder Options. Or quite possibly there is a virus infection. Regarding the "school" thing, it is quite common for Americans to refer to college or university as "school". This can confuse people in other English language speaking countries where "school" is for kids between 5 and 18 years old
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To check if you are a computer administrator please follow the instruction below.
Start > control panel > user accounts >
When this box comes up click on "Change an account"
You should then see your account name. Can you tell us what it says under your account name please?
I agree with Carbon Dudeoxide also.
Thanks,
MM
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It says owner/ computer administrator
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You are not going to believe this!! I added .exe after cmd and it worked!!! Thanks for your help.
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Well done!!!! ;D
Good luck with the course, if you need any more help we're all here to assist!!
Take care!
MM
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You are not going to believe this!! I added .exe after cmd and it worked!!! Thanks for your help.
You should not need to do this, but if you're happy with things as they are, maybe it's better to leave it there.
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I agree with Salmon, however if you're happy with that then that's fine, however I'd still scan your registry though!
Thanks,
MM