Computer Hope
Microsoft => Microsoft Windows => Windows XP => Topic started by: yansy on August 30, 2009, 11:07:52 PM
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Hello, I had some problems with my laptop Compaq presario v2000. I need it to format it, but the only cd that I have is the DELL Recovery cd for windows Home. (my laptop has the code for the windows xp home, so i thought that it was not illegal because i already paid for windows)
anyway, I have windows, but a lot of hardware is having a problems: mass sotorage controller, multimedia audio controller, network controller, pci modem, sm bus controller, universal serial bus (USB controller and video controller) I tried to install them from the HP website, but it didn't work, I download (paid) drivers from a website, but it says "The INF file does not contain information for this sistem's hardware"
What can I do? is there a place where I can download the recovery cd windows xp home for a compaq?
Thanks
:(
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you can't download compaq windows recovery. Either you use recovery system built into the compaq computer by HP, or you buy a recovery cd from HP.
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A: it may not activate properly because its a already used copy of windows
B: NEVER pay for drivers if they are not free you are getting scamed
C: we avoid assisting piracy
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however, if it is a used copy of windows for which you are 100% sure it's genuine windows product key, then microsoft/HP would be willing to help you get the product activated (on same computer for which said product key came with)
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Call Compaq for replacement Recovery CD's...
Another alternative would be to borrow an XP CD to do the install.
You will still have to contact MS upon activation...use the #800 number.
Attempting this with the Dell CD will give you nothing but grief...especially since it's a laptop.