Computer Hope
Microsoft => Microsoft Windows => Windows NT/2000 => Topic started by: JimJamie46 on December 22, 2009, 09:59:43 PM
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Microsoft has it but do I need to download 17 megs of utilites to get the one I want?
This started about a week ago. I'm running Win 2000 v5.00 SP 4. No message when it crashes. There is an odd 1/2 inch gray band around the outside of the screen when the rest of the screen goes to blue. I suspect it is irrelevant to the issue but I have seen a lot of blue screens on other computers, none looking like this one. Seems to go randomly about every hour or so of use. I could be online or offline. Does not re-boot on its own. Have not tried safe mode. I do have a recent .dmp file although it's dated 12/19/09 and the pc has crashed several times since then.
Write Debugging Information is set to Small Memory Dump.
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Microsoft has it but do I need to download 17 megs of utilites to get the one I want?
Dumpchk is located in the following locations:
* Windows NT 4.0 CD-ROM:
Support\Debug\<Platform>\Dumpchk.exe
* Windows 2000 CD-ROM: Install the Support Tools by running Setup.exe from the Support\Tools folder on the CD-ROM. By default, Dumpchk.exe is installed to the Program Files\Support Tools folder.
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I forgot to mentiion that I don't have the CD rom.
I lost it around ten years ago.
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what exactly are you hoping to accomplish with dumpchk ???
if you simply want to see what the bluescreen errors were, then they will have been written to the event log.
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I searched this forum and online (including Microsoft.com) and its what I came up with.
I was not aware of the Event Log, but I'll start there.
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I searched this forum and online (including Microsoft.com) and its what I came up with.
I was not aware of the Event Log, but I'll start there.
OK, I wasn't sure if you were looking for anything else; basically all you can do with a dump file is either determine the STOP error code or !analyze it with WinDbg, at least as far as I am aware.
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OK, so I checked the Event Log after each of several blue screens. I've attached two of them. The blue screens occurred on 12/23 at 4:11pm, 12/24 at10:40pm,12/26 at 8:50pm and 9:06pm. Does anything pop out at you?
No negative (-) signs in the Device Manager.
I went out to the Microsoft website three days ago and loaded in all the updates they deemed necessary.
The processor and fan was full of dust, which I vacuumed, then blew out with a can of compressed air several days ago, so I don't think it is overheating.
Of all the dozen or so blue screens I've gotten just one time It showed:
Stop 0x.0000007f 0x,000000 0x.000000 0x.000000 0x.000000
Unexpected_Kernel_Mode_Trap
Beginning of Physical Memory Dump.
The computer runs very slowly at times, then picks up again.
[Saving space, attachment deleted by admin]
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Have you installed any new hardware or software recently?
You can download speedfan to check your temperatures
http://www.almico.com/sfdownload.php (http://www.almico.com/sfdownload.php)
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Reseat your RAM. Run Prime95 and MemCheck............could be a hardware error of some type......If Prime95 quits, you can try one Ram stick at a time to narrow it down .......z